White's Collision Service

4.9 (1,290reviews)
98%
1330 SE Jefferson Street,  Dallas,  OR  97338
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Shop AssistantSparkles

We make your accident as hassel free as possible. We offer online estimates, onsite rental cars, free pick up and delivery, and insurance claim proccessing assistance. We are locally and family owned and opporated and a proud sponsor of our comunity. we have long time well trained staff, giving you a safe quality repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,290)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs that restore vehicles to like-new condition, with many noting exceptional paint matching and flawless finishes. The team receives strong recognition for professional, friendly, and knowledgeable customer service throughout the repair process. Regular text and phone updates kept customers well-informed, reducing stress and uncertainty. A standout highlight across reviews is the complimentary interior and exterior cleaning, which frequently exceeded expectations. Timeliness is a recurring strength, with numerous vehicles completed ahead of schedule. Some customers noted areas for improvement, including occasional communication gaps during scheduling, delays due to parts availability, and a few instances of minor unfinished details upon vehicle return.
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"They were the best!!! I thought it would take a couple of weeks as the damage was from the front fender ..." Read more
"Customer service was top notch! Excellent communication and friendly. They answered all of my questions. ..." Read more
"Extremely satisfied! The office staff were great at meeting our needs and understanding of our situation. ..." Read more
"... say enough about White's collision repair they were professional did the repair quickly and the car looks better than new the staff was always polite and kept ..." Read more
"After the work was done you couldn't even tell there was any damage which is exactly how it should be! ..." Read more
"... was from the front fender to the rear fender - but it only took them 3 days!! They cleaned my car inside and out- washed the mats and vacuum it-it was cleaner ..." Read more
"I dropped my car off thinking the repairs would take at least 3+ weeks and I was so surprised when it ..." Read more
"My truck was completed 6 days earlier than expected. This was a great surprise as I had vet appointments ..." Read more
"We were told 7-10 days but was finished in only 5."
"Our vehicle was ready earlier than anticipated!!!"
"Communication and updates were provided constantly during my repair via text, which was perfect"
"White's Collision kept me abreast of all repairs and how my car was being processed through the entire process."
"Communication was great the whole entire way. We were impressed"
"Communication was clear, they kept me informed each step of the process and answered all of my questions."
"Communication on time appointment wasnt communicated till i dropped off vehicle"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Amanda set my mind at ease when I came in the door and made the entire process a piece of cake.

Returned Clean

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Repair Quality

Work done well. Quickly and efficiently. It sure looks pretty

Customer Service

Returned Clean

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Repair Quality

Repairs were perfect πŸ˜€ And Amanda was friendly, helpful and a pleasure to business withπŸ‘πŸ˜Š

Customer Service

Amanda was fantastic

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Repair Quality

Good customer Service all around. The repair, on my mazda l, for the Collision was excellent. The paint job matched with the right color. No complaints. All good. Thanks for job well done. Customer Donna Moore

Customer Service

Excellent

Returned Clean

Likely to Recommend

We’ve gone to Whites for almost all our repairs. They are close to home and they almost always get it done on or before time.

Repair Quality

The only dray back was that they weren’t able to finish the job. Because the bumpers are on back order. I realize that is out of there hands. But it is an inconvenience on us.

Customer Service

I believe there are things that could have been done better.

Returned Clean

Likely to Recommend

Repair Quality

Excellent quality of work as well as extremely friendly and professional customer service

Customer Service

Extremely professional and friendly

Returned Clean

Likely to Recommend

I've already recommended White's Collision to all of my friends and co-workers and will do so in the future.

Repair Quality

I can't say enough about White's collision repair they were professional did the repair quickly and the car looks better than new the staff was always polite and kept me up to date through the entire process.

Customer Service

As I said in previous comments shops Personnel was completely professional friendly and kept me up to date on the repairs.

Returned Clean

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Customer Service

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Repair Quality

They were the best!!! I thought it would take a couple of weeks as the damage was from the front fender to the rear fender - but it only took them 3 days!! They cleaned my car inside and out- washed the mats and vacuum it-it was cleaner than when I bought it new from the dealer! They were amazing! They arranged for the rental car to be delivered their office (Whites) and I returned it to their office!! It was so easy! One of their employees stayed a half hour after they closed on a Friday evening so I could get my car and return the rental on Friday (instead of waiting until Monday). They are the best!!!

Customer Service

Every one was so nice!!!!

Returned Clean

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Customer Service

Returned Clean

My Experience

Staff was friendly, responsive, and ready to respond to questions quickly.

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Returned Clean

My Experience

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Customer Service

Returned Clean

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I would recommend White's Collision to people who ask about were they could take a car.

Repair Quality

Customer Service

Everyone was very polite and professional

Returned Clean

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Repair Quality

Everything was done professionally, timely and accurate. I am very pleased with the end product. Thank you!

Customer Service

Very happy with the results.

Returned Clean

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Customer Service

Returned Clean

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Returned Clean

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Customer Service

There was a missed communication when the appointment was scheduled. I had to call to find out if the parts had artived and was told then that A appointment for me to bring vehicle in was already made

Returned Clean