White's Collision Service

4.9 (1,317reviews)

98%

(503) 831-1493

1330 SE Jefferson Street, Dallas, OR 97338

98%

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1330 SE Jefferson Street
Dallas, OR 97338

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About White's Collision Service

See Photos

1330 SE Jefferson Street
Dallas, OR 97338

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

We make your accident as hassel free as possible. We offer online estimates, onsite rental cars, free pick up and delivery, and insurance claim proccessing assistance. We are locally and family owned and opporated and a proud sponsor of our comunity. we have long time well trained staff, giving you a safe quality repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,317)

Sort By:
Newest
Rating

1,260 Customers Rated

5 Stars

87.9% Complete

(1157)
4 Stars

5.1% Complete

(67)
3 Stars

1% Complete

(13)
2 Stars

0.8% Complete

(10)
1 Star

0.4% Complete

(5)
< 1 Star

0.6% Complete

(8)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The paint matching, bodywork, and attention to detail received high marks. Communication stood out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was frequently highlighted, with numerous customers pleasantly surprised their vehicles were completed ahead of schedule. The vehicle cleaning service - including vacuuming, washing, and detailing - was an unexpected delight for many. Some customers noted areas for improvement, including occasional communication gaps on scheduling, parts delays causing inconvenience, and isolated quality issues flagged upon vehicle return.

Select to learn more

Service Quality
Timeliness
Communication

"... they were professional did the repair quickly and the car looks better than new the staff was always polite and kept me up to date through the entire process." Read more

"Excellent quality of work!!"

"After the work was done you couldn't even tell there was any damage which is exactly how it should be! Very professional ..." Read more

"Ive been using Whites for years. There is not a more professional or honest shop around. We are always happy with the work they do and the ..." Read more

"Customer service was top notch! Excellent communication and friendly. They answered all of my questions. They score higher ..." Read more

"We were told 7-10 days but was finished in only 5."

"I dropped my car off thinking the repairs would take at least 3+ weeks and I was so surprised when it took less than two!"

"Our vehicle was ready earlier than anticipated!!!"

"A week early!!"

"My truck was completed 6 days earlier than expected. This was a great surprise as I had vet appointments ..." Read more

"Communication and updates were provided constantly during my repair via text, which was perfect"

"Communication was great the whole entire way. We were impressed"

"Communication was clear, they kept me informed each step of the process and answered all of my questions."

"The text message updates were very nice"

"Unfortunately it was delayed and wish communication had been better on this."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... they were professional did the repair quickly and the car looks better than new the staff was always polite and kept me up to date through the entire process." Read more

"Excellent quality of work!!"

"After the work was done you couldn't even tell there was any damage which is exactly how it should be! Very professional ..." Read more

"Ive been using Whites for years. There is not a more professional or honest shop around. We are always happy with the work they do and the ..." Read more

"Customer service was top notch! Excellent communication and friendly. They answered all of my questions. They score higher ..." Read more

"We were told 7-10 days but was finished in only 5."

"I dropped my car off thinking the repairs would take at least 3+ weeks and I was so surprised when it took less than two!"

"Our vehicle was ready earlier than anticipated!!!"

"A week early!!"

"My truck was completed 6 days earlier than expected. This was a great surprise as I had vet appointments ..." Read more

"Communication and updates were provided constantly during my repair via text, which was perfect"

"Communication was great the whole entire way. We were impressed"

"Communication was clear, they kept me informed each step of the process and answered all of my questions."

"The text message updates were very nice"

"Unfortunately it was delayed and wish communication had been better on this."

David & Cheryl (Toyota owner) reviewed 9/22/26

Absolutely this is our second time using them

Wonderful people I expected truck to be in repair for months but it was a week or two

Zachary (Mazda owner) reviewed 9/18/26

Geralyn (RAM owner) reviewed 9/14/26

Wonderful service! Thank you.

Makena (Honda owner) reviewed 9/11/26

Lowell (Toyota owner) reviewed 9/11/26

Crazy great!

Great

Jacquelyn (Honda owner) reviewed 9/10/26

Amanda is always responsive to our questions and gets back to us quickly. Our repair went very smoothly and quickly. Follow questions even though they aren’t related to the work, was still helpful.

Kay (Acura owner) reviewed 9/8/26

I would recommend White's.

Very professional. Did an excellent repair job on my car. I will refer White's, if I know someone who needs an automatic repair.

Customer service was excellent.

Michael (Nissan owner) reviewed 9/2/26

Whites did an excellent job repairing my 2012 Nissan pickup. But the thing that makes them stand out to me is their level of customer service. They make you feel like a valued customer and proactively communicate and that is rare these days.

Stephanie (Kia owner) reviewed 8/31/26

Looks great

Kristie (Dodge owner) reviewed 8/27/26

Kristie (Dodge owner) reviewed 8/24/26

Looks great. Done in a timely manner

Robert (Toyota owner) reviewed 8/24/26

Kevin (Subaru owner) reviewed 8/24/26

David (Dodge owner) reviewed 8/23/26

Friendly and competent staff. Quick turnaround on the repair.

Daniel (Toyota owner) reviewed 8/21/26

Brittany (Toyota owner) reviewed 8/20/26

I definitely know who I'm sending friends and family to! White's is the best! :)

So happy with their service! Fixed my car in two days and it looks brand new!

Great customer service! Super informative and helpful!

Billy (Toyota owner) reviewed 8/20/26

I send people your way every chance I get! All day every day

Amanda is amazing. Great communication. Very friendly!

Valerie (Nissan owner) reviewed 8/14/26

Very good service. Kept me updated with text messages.

Katrina (Honda owner) reviewed 8/13/26

Michael (Kia owner) reviewed 8/13/26

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view more shops in: Dallas | 97338

You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

White's Collision Service

Get an AI powered repair cost prediction

Schedule an estimate appointment

About White's Collision Service

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,317)

1,260 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?