White's Collision Service-Mcminnville

4.9 (340reviews)
98%
830 Or-99w,  Mcminnville,  OR  97128

In operation 5 years.

White's Collision Service has opened our 5th location at the Lum's Cadillac dealership in McMinnville. We are bringing our factory certified repairs to the new location. Offering our usual high quality repairs, because your families safety is the most important thing. We offer outstanding customer service with rental car pickup on site. If our McMinnville location isn't the best one of our facilities to repair your vehicle, we will schedule in at one of our other locations, but handle everything from the local store for you convivence.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (340)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, outstanding communication, and impressive repair results. Many highlight that vehicles were returned looking brand new, with paint matching described as spot-on and repairs exceeding expectations. Frequent commendations are given for thorough progress updates, friendly and accommodating staff, and the added bonus of vehicles being cleaned and vacuumed upon return. A few customers noted minor concerns, including slight panel alignment issues, paint chipping shortly after pickup, and occasional delays due to parts availability or insurance coordination, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
Select to learn more
"... hospitality executive of 35 years and this place exceeds expectations in every way. Never had so many updatesprogress reports. Entire staff friendly, knowledgeable, ..." Read more
"Best auto shop in my opinion. They have repaired my car twice and have done a superb job. The customer service ..." Read more
"Best service I have ever had with an autobody shop here in Mac and elsewhere. 1010 recommend!!!"
"Everyone was friendly, helpful and understanding. Even the mechanic was awesome!"
"Whites makes it so stress free and easy to get your car repaired. They do a great job!"
"... ready in good time. As promised or a little early. They said it would take about a week. It took 4 days." Read more
"they were able to get it done early. that really saved me a lot of worry"
"... the process easy and was constantly updating me. Didnt take as long as expected, and the car was clean and vacuumed when I received it." Read more
"... looking for quality repair and great customer service. Repairs get done in a timely manner and you cant even tell where the damage was. Paint match is always ..." Read more
"Early and delivered which was appreciated"
"Thank you very much for the speedy service and the constant contact of what was happening and when we could expect our car and working ..." Read more
"... and this place exceeds expectations in every way. Never had so many updatesprogress reports. Entire staff friendly, knowledgeable, and efficient. Whites gives ..." Read more
"Amazing service! Made the process easy and was constantly updating me. Didnt take as long as expected, and the car was clean and vacuumed when I received ..." Read more
"Customer communication was on point and they will advocate for you when working with insurance companies. ..." Read more
"Great communication on progress of repairs. Did a fantastic job"

My Experience

Likely to Recommend

Repair Quality

Very pleased with the body & finish

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definitely would recommend to a friend or colleague

Repair Quality

Customer Service

Amazing ! Sara was super helpful and kept me updated! They worked with me when my insurance was giving me so much hassle! I appreciate them for helping with this whole mess and finally getting the truck done

Returned Clean

Likely to Recommend

Forever

Repair Quality

Amazing staff, great communication. Car looks wonderful!

Customer Service

Awesome!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work and they totally detailed the inside of the truck too! Bonus!!!!

Customer Service

Returned Clean

My Experience

Fantastic service and results! Thank you

Likely to Recommend

I would highly recommend Whites.

Repair Quality

Excellent result and service.

Customer Service

Pick up and delivery! Wow, what great service.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They were a great company. I have had body work done at other repair shops and they repainted the section of the vehicle and did not match the color at all. But whites collision was spot on and it looked like it was from the factory. I have no complaints one bit.

Repair Quality

Their work made the vehicle look like new

Customer Service

They were very fast and very professional

Returned Clean

Likely to Recommend

By the way, I did wanna thank you for cleaning the truck out from the inside.It looks really nice and did a good job

Repair Quality

I\nThought you guys did really fine on everything.Except when I picked up the truck, there was no free on in the air conditioning.So we had to leave it with you for another whole day to get that problem resolved other than that , i'm happy

Customer Service

Returned Clean

Likely to Recommend

Without a doubt I would totally recommend them to anyone that wants quality work done right.

Repair Quality

Best auto shop in my opinion. They have repaired my car twice and have done a superb job. The customer service is outstanding and I would recommend them to anyone that is looking for quality repair and great customer service. Repairs get done in a timely manner and you can’t even tell where the damage was. Paint match is always spot on. Thank you guys for doing such a tremendous job on my XT5.

Customer Service

Superb customer service!

Returned Clean

Likely to Recommend

It's all in the people you hire and how well they work together. It seems the Mac shop is going along quite well.

Repair Quality

The repair work looks great, the service was stellar and the staff was always available with updates and conversations.

Customer Service

Sarah and Travis were always up to date on the status on our repair, often called with updates. They were flexible and met our schedule very well.

Returned Clean

Likely to Recommend

Repair Quality

Good job fast service. Thanks

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

No hesitation recommending.

Repair Quality

Customer Service

They were accurate with the estimate and the time it would take to complete. They keep me updated and I felt they were honest throughout the process.

Returned Clean

Likely to Recommend

Repair Quality

Great communication on progress of repairs. Did a fantastic job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

White did a wonderful job of repairing my truck. There was a little bit of miscommunication between myself and the insurance company or between white and the insurance company, but it was all resolved.

Customer Service

Likely to Recommend

Repair Quality

Very nice people to deal with good job on the work they did.

Customer Service

Returned Clean