Whitlock Collision Repair Center

5.0 (2,638reviews)
100%
836 S 100 E,  Provo,  UT  84606
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We are family owned and operated for over 50 years serving Utah County. We provide a great customer experience while doing top quality repairs. We work on all makes and models, We also work will all Insurance Companies and are a direct repair for most companies. Come in for a free estimate! We appreciate your business!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (2,638)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new or showroom-perfect upon return. The proactive communication through texts, calls, and emails kept customers well-informed throughout the repair process, which was frequently highlighted as a standout feature. Timeliness was another strong point, with numerous customers reporting repairs completed ahead of schedule. Customers also appreciated the added touches such as interior detailing and exterior cleaning. A few customers noted minor delays or communication gaps around schedule changes, as mentioned directly in their feedback, but these were exceptions in an otherwise overwhelmingly positive set of reviews.
AI-Generated from reviews written in the last 12 months
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"... talked to at WCR was curteouse and helpful. Oh, and the work looks great. I'm not saying I'd go purposefully damage my car ..." Read more
"Amazing job! Cant tell the difference from the repair and paint vs the original paint job next to it."
"... run. Half of the side of my car was side swiped. It looks like new. All of the mecahucals are 100%. They did all they were contracted to do and more. ..." Read more
"... different cars now, one being a limited pearl color and you cant tell where the repair was done when theyre finished." Read more
"... about working with Whitlock was amazing, from the outstanding customer service to the fantastic quality of the repair. I won't go anywhere else!" Read more
"You guys were fantastic to work with! You finished my car ahead of schedule, and the repair work looks amazing. Thanks for the ..." Read more
"The repair was completed earlier than promised, and we were very satisfied with the whole process."
"... looks as though I was never in an accident! Also, you got it repaired faster than I ever thought you could. Thank you for all the work you did with the insurance ..." Read more
"Went later then we had planned for to get the car back. We weren't even updated letting us know it was delayed ..." Read more
"Repairs done before promised date. Friendly staff and good repair work."
"I got an update every single workday. And on the day it was ready they gave me a personal ..." Read more
"... totally professional! My car looks like new again. They communicated throughout the whole process so that I knew the progress. I would whole heartedly ..." Read more
"... Whitlocks is so kind, top notch customer service. The text messages they send with updates are amazing. Would definitely recommend Whitlocks." Read more
"I really appreciated the constant communication with updates. The whole process was very timely. Thank you!"
"Customer service was fantastic! Made sure I was in the loop everyday."

My Experience

Very professional. Great workmanship and they finished a day ahead of schedule. I would not waste my time going anywhere else If you want a quality job go to Whitlocks

My Experience

They were very quick and efficient! I was quite pleased! These guys are undoubtedly the best! I highly recommend them!

My Experience

Whitlock Collision Repair is the best body shop I’ve ever used. They are professional in every sense of the word. From the reasonable estimate, to the calls and text messages keeping me updated on the parts needed and progress, and the finished job that looks completely new., they are the best!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Whitock Collision does a great job! This is the third time I have taken my vehicle to them, and they are very easy to work with and very responsive to my questions. They keep me updated on everything, and they do quality and timely work.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From the beginning of our first experience with Whitlock Repair we have been totally satisfied with what a wonderful job they do. Plus their customer service is excellent. I felt they cared about my car and my satisfaction.

Likely to Recommend

Repair Quality

Everyone treated us with politeness and made us feel welcome and cared about. We always trust that when they are done our vehicles looks as good as new.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

I've never gone wrong with Whitlock collision! Thanks guys!

Likely to Recommend

Repair Quality

Looks great! Nice to have the smooth lines back.

Customer Service

Always courteous, straightforward and professional

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good job and done within the timeframe specified!

My Experience

My car looks as good or better than when I took it in to get fixed 2025 chevy

My Experience

This is my second time bringing my car to you guys and you were great both times! Super kind, really efficient, and great at communicating.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It has always been the best place to take your car for any damage repair.

My Experience

I would just like to thank you all for the hard work and effort you put into my Jeep to get it back on the road. I know the insurance did not make it easy on you guys and you handled it like a champ!!!

My Experience

You guys went above and beyond without me asking. I appreciate it so much! Especially for helping me with things that were completely unrelated. You guys took care of me like I was family. My truck looks beautiful! Thank you!!!

My Experience

Only place we trust with our vehicles!! Thank you for everything!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was so happy with my experience with whitlocks. My vehicle looks amazing and couldn’t be happier with the end result.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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