Williams Chevrolet

4.9 (372reviews)
98%
2600 US 31 South PO BOX 268,  Traverse City,  MI  49685

In operation 36 years.

Williams Body Shop is a full service collision and mechnical repair facility servicing all makes and models. We are I-car Gold Certified and a Honda Pro First certified shop.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (372)

My Experience

Super excellent service for a body repair. The whole process was seamless with zero hassle. Highly recommend Williams

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Returned Clean

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Send them all your way

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Very good job very happy with the service

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Very nice employees treaded very well

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Relevant to previous comments.

Repair Quality

I have been working with you guys for over 20 years and this time my insurance carrier recommended you guys for some collision repair work. I made the claim and then waited a couple months for all the parts to get delivered to you guys and once that occurred, then I made the appointment for the repair. They told me 5 to 7 business days. I was out Without a vehicle for 2 1/2 weeks and was having to call every single day or every other day for upgraded status report on the vehicle. From a customer service standpoint I was extremely frustrated that it wouldn’t be automatic that someone from your shop would call me and let me know that it was going to be delayed further every time. I had to arrange rides and rent cars and it was a mess. So I finally picked up my car, and when I got in it was not interior detailed as has been the standard. Jeremiah was lovely and came out and confirmed that it did not get done and I could swing by anytime to have it done but this whole transaction was a mess. I’m not a complainer. This was not your prior standard of service. I’m not sure what’s changed.. customer service should be a push, not a pull.

Customer Service

See prior comments.

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Returned Clean

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I have no choice since I am leasing.

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It took longer than expected. Due to painting it the wrong color. This was disappointing.

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Had to return car back because passenger window wouldnt work. Had to bring car back. Was a five minute fix .

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Great job

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Thank you; very friendly.

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Just missed not getting a phone call that they were waiting for a part.

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All work was nicely done. The customer service interaction was always very pleasant.

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Thy did the job liked the owned the truck. We went and thanked the young man who did the work. I ask if thy would work on my 2023 Ford if it need body repair .

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I was very pleases that the interior and exterior was cleaned. It was a nice surprise.

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Everyone was very nice. They just had a little trouble locating the car.

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Becky did a fine job of being to schedule repair while we were out of town. It saved the cost of a rental car.

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Returned Clean

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