Williamson Collision Center
In operation 59 years, 27 years at this location.
For more than 50 years Ed Williamson has been building a legacy as one of Miami’s most distinguished family owned automobile dealers. Since December of 1967, Williamson Cadillac Company has evolved into an award-winning dealership, earning GM Dealer of the Year numerous times, and the Cadillac Master Dealer Award for more than 30 years. With these accomplishments also came Williamson Collision Center which has been serving the community since 1967, our newest location in Cutler Bay opened in October 2001 providing first class customer service while restoring your vehicle to its pre-loss condition. All collision center advisors are specifically trained to assist you in processing insurance claims. Our technicians are factory certified and receive the highest industry certifications available. Our state of the art facility has technology and equipment unparalleled in the South Florida market. We also have an on-site Enterprise Rent a Car to make it easy on you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Car looks like new from behind, thx
Likely to Recommend - 5.0/5.0 -
Highly recommended
Repair Quality - 5.0/5.0 -
Outstanding service!
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never ever would I deal with this people again.
Repair Quality - 0.5/5.0 -
They took 1 1/2 months to deliver my vehicle back after they told me an estimate of 2-3 weeks. I had to contact the managers and Geico to try and solve the issue which were unapologetic about the delay and rude.
Customer Service - 0.5/5.0 -
Really bad customer service from the staff
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
The parts arrive to many days after
Customer Service - 1.5/5.0 -
To months to fix a car?
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was completely satisfied
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
This was the first time I ever got work done on my car that I never got to speak to a representative during the process. I left two messages with the young woman who called me to tell me my car was delayed to ask if my representative could call me back but I never received a call back. I felt de-valued as a client. I will say that the car looked fine when I picked it up. I did not get to speak to anyone directly about my car at pick up either, which I also found surprising. It turns out that I never got to speak to anyone throughout the entire process. I don't even know who was assigned as my representative.
Repair Quality - 4.5/5.0 -
No issues with repair quality. My concern is mainly with the customer service and the lack of direct communication with a knowledgable representative about my car.
Customer Service - 0.5/5.0 -
I never spoke with a person regarding the work for my car during the entire process. I only received texts and a call that the car was delayed. I left two messages for my service advisor to call me but I never received any calls back. I was very disappointed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The wait to receive my car at pick up was not exceptable caused me to be late to work waiting 30 minutes for them to bring my car and another 30 for someone to help me out with an issue was not good at all
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The telephone operator requires support during peak hours
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Thanks it was a pleasure. Having the rental right there is very helpful
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I only had contact with the front desk, They were Courteous and professional. It was a good experience Thankfully RALPH BOURRAINE