Willis Collision Center
In operation 78 years.
At Willis Collision Center we strive to provide the Ultimate Guest Experience and treat everyone like a guest in our own home. Repair All Makes and Models, Work with all Insurance Companies I-Car Gold Certified Shop Certifications, Lexus, Jaguar/Land Rover aluminum and structural, Volvo, Infiniti/Nissan, Cadillac CT6, Honda/Acura and Ford aluminum capable.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 9:00 am - 1:00 pm |
My Experience - 5.0/5.0 -
Beautiful Job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great professionalism in all aspects! Highly recommend them to anyone.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
The work was incomplete
Customer Service - 1.5/5.0 -
They never answered emails, texts, and only a couple voice mails
Returned Clean
My Experience - 5.0/5.0 -
Timely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great shop with professionals
Repair Quality - 5.0/5.0 -
Great follow up system with update texted weekly, even after I traded the Volvo back to Willis
Customer Service - 5.0/5.0 -
As above
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was impressed with the process of summarizing the repairs and the commitment of Willis presenting the car back to the customer detailed inside and out which supports my goal of owning a Lexus and doing business with a company that respects my investment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service through the process and very satisfied with the work performed
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dana was so good to work with. He worked so well with the insurance company. Everything was done good.
Likely to Recommend - 5.0/5.0 -
Always do whatever is best for the customer
Repair Quality - 5.0/5.0 -
Always get very well taken care of, and everything is done right
Customer Service - 5.0/5.0 -
Dana was great to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All service members were amazing
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Willis Auto service is great. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very good to me
Customer Service - 5.0/5.0 -
Was very good they even stay open into i got their to picky car up
Returned Clean
Likely to Recommend - 4.0/5.0 -
Quality of work was good
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
The repair took longer than expected. Dropped off vehicle on 6/29 and notified at 5:20 pm on 7/17 it was ready.
My Experience - 5.0/5.0 -
Lexus has provided the best customer service I have ever experienced. I want to compliment Dana on his service!
Likely to Recommend - 5.0/5.0 -
One thing that is a little confusing now is I am getting emails asking me to review the additional charges and contact Lexus to approve. The reason it was confusing is that I already have the car and it’s paid in full.
Repair Quality - 5.0/5.0 -
My car looked like it was brand new, inside and out.
Customer Service - 3.5/5.0 -
When we arrived to drop off my Lexus, no one had any record of us. My drop off date had been confirmed three times and we went to two locations on the campus and the person that you check in went back into the shop and we got the same answer for a third time. No one knew who we were so we left for my doctors appointment before we were late. Eventually, it was straightened out, and the service from there was excellent.