Willis Collision Center

4.8 (4,278reviews)
96%
2121 NW 100th St,  Des Moines,  IA  50325

In operation 78 years.

At Willis Collision Center we strive to provide the Ultimate Guest Experience and treat everyone like a guest in our own home. Repair All Makes and Models, Work with all Insurance Companies I-Car Gold Certified Shop Certifications, Lexus, Jaguar/Land Rover aluminum and structural, Volvo, Infiniti/Nissan, Cadillac CT6, Honda/Acura and Ford aluminum capable.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
GM Basic
GM Dealer
GM Electric Vehicles
Honda
I-Car
Infiniti
Jaguar
Land Rover
Lexus Certified
Nissan
Volvo

Reviews (4,278)

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Definitely recommend to my friends or colleagues

Repair Quality

My car was fixed the way I was expecting it It looks like there wasn’t any damage on car at all .

Customer Service

Great customer service Aldis on front desk was very helpful and explained everything very well .

My Experience

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Dana did an excellent job in the body shop and communicated very well as to what repairs took place.

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KAYLEE LAMB IS OUTSTANDING COLLISION CENTER SERVICE ESTIMATER : WORKING OUTSIDE UNDER EXTREAM WEATHER ALWAYS HAVE SMILE , CAREFULLY EXPLAIN DETAIL! KINDNESS.EXPERIENCE ; PROUD FOR WILLIS TO HAVE KAYLEE . WILLIS STILL NEED " MORE WORKER LIKE KAYLEE LAMB OVER SERVICE DEPARMENT (SERVICE ADVISORS}

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Thank you for always keeping me updated on what was going on with my vehicle. Keep up the good work.

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Excellent work. Dana was very professional and got me in and out of the collision department with excellent results.

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Great service.

Repair Quality

Kaylee was fabulous! She was in constant contact with us from day one. She kept us up to date from the insurance company results and time line for the repairs. If we had questions she got back to us always in a timely manner. Our car looked great when we got it back! Nice touch for the detailing of the inside of the car as well! We will highly recommend your business!

Customer Service

Kaylee was fabulous!

My Experience

Brandon was attentive to my concerns and questions and is Very Professional in his approach to his role at Willis End result: Superb job done on repair of my BMW M850

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My Experience

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Very happy with car. They did a courtesy clean and came out like a new car

Customer Service

Great, Dana was great, very friendly and courteous. Everyone was very polite and nice to work with

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I’m very satisfied with the repair quality. The team was professional, organized, and efficient throughout the entire process. The work was completed with great attention to detail, and the car looks excellent. I really appreciate the quality of their work and service.

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Your team always does exceptional work - and the communication on what’s happening when is very good. Thank you.

Customer Service

We have had multiple repairs over the last year, and your team always does a wonderful job with customer service.

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Repair Quality

Willis always does an impeccable job whether it’s service or auto repairs. The employees are always professional kind and always make their customers feel special. Thanks for always doing a great job. It doesn’t seem to matter if the vehicle is new or 10 years old at least from my experiences. Susan Hefner

Customer Service

Same as previous note.

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I always suggest people for repairs.

Repair Quality

Always a perfect job done. Wouldn’t choose anyone else. I love the additional touches such as car wash and vacuuming.

Customer Service

Great customer service. I’m glad that hasn’t changed.

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Excellent job

Customer Service

My Experience

Very happy with the repair on my car. Thank you.

My Experience

Brendan was awesome. He got us a loaner to use over the weekend while our Kicks was being repaired. The car was ready when promised, and it was spotless inside and out. Also, a shoutout to the gentleman at the reception desk. He did a great job, too.

Likely to Recommend

Repair Quality

Brendan at Willis Collision Center was able to provide a loaner for us over the weekend while our Kicks was having a rear window repaired. We brought it in on Friday, and it was ready Monday morning. They also washed the car and detailed the inside. Stellar service all around.

Customer Service

Returned Clean