Wilson Ford Lincoln
In operation 26 years, 10 years at this location.
Wilson Ford & Lincoln is a full service automotive repair facility serving all makes and models. We are a Ford Motor Co. certified aluminum repair shop for the new F150 and F Super Duty . We work with all major Insurance Carriers,and Fleet Repairs. Ask about our free schuttle service. Wilson Ford is a I-CAR Gold class certified repair facility.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
The color does not match where the repair was done with the rest of the car.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Thanks for repairing both of our vehicles this past month. Job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I had to bring it back
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 3.5/5.0 -
See my previous comment.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
You know, I know it was not part of the deal, however, because the new one looks so good, my wife asked about cleaning up the other headlight cover and she was told that it wasn't part of it. Maybe it wasn't, but sometimes doing a little extra or going the extra mile, sheds a more positive light on your business and we may tell others what a great job you did and they may be more likely to give you their business also.
My Experience - 5.0/5.0 -
We've had great experiences after several repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Hub was not installed properly. Was loose & missing the gasket. We have corrected ourselves and thankfully noticed. This is inexcusable! The paint job was subpar, but we can deal with it. Will not be returning.
Likely to Recommend - 1.0/5.0 -
Expected higher quality from a dealership. Unfortunately, I wouldn't recommend.
Repair Quality - 1.0/5.0 -
Hub not even installed correctly! It was loose & missing the gasket, which we corrected ourselves. Thankfully we noticed! Would've been better off fixing damage ourselves or taking elsewhere. Not impressed with the paint job either. Noticable glob of touch up paint & rough areas. Expected better quality from a dealership. Body shop manager was pleasant, but somewhat unprofessional.
Customer Service - 1.5/5.0 -
Body shop manager was pleasant, however, interaction was subpar. Arrived for our scheduled appointment & was not greeted. When he finally emerged from his office, & questioned why we were there, he simply walked outside and started taking pictures. He asked no questions, & offered no explanations. Next visit I needed a shuttle ride. Instead of escorting me through the building or calling a ride for me, he had me walk around the building up front to ask someone else for assistance. They seemed surprised he didn't help more. He also neglected to give me a copy of my paperwork. Fortunately, he was prompted by another department before I left.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
There were a few scratches that either weren't repaired or happened while in the shop. Had to take my truck back in as they had ordered the wrong emblem for the grill. They then charged the insurance company the cost of the new emblazoned as well (double billing for their mistake)
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Super impressed with quality of work, daily updates and that our car was detailed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Just impressed at how fast the service was and everyone was extremely nice.