Wilson Ford Lincoln
In operation 26 years, 10 years at this location.
Wilson Ford & Lincoln is a full service automotive repair facility serving all makes and models. We are a Ford Motor Co. certified aluminum repair shop for the new F150 and F Super Duty . We work with all major Insurance Carriers,and Fleet Repairs. Ask about our free schuttle service. Wilson Ford is a I-CAR Gold class certified repair facility.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your staff did a great job of keeping me informed. I am very happy with the outcome, my car looks like new! Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
the body work is perfect but my tire pressure detector is not fixed it was how i noticed that someone hit my car. i told them it was broken when i brought it in for the estimate
Customer Service - 3.0/5.0 -
need to fix tire pressure sensor
My Experience - 5.0/5.0 -
They went beyond to make sure everything was done correctly.
My Experience - 5.0/5.0 -
The team was great! Kept us informed car look great!
Likely to Recommend - 3.0/5.0 -
I live in bay city so I’m not sure I would recommend because of distance and ease of getting there
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
We have already told our situation to several friends and family members and everyone knows to stay away now or has also had a bad experience with Wilson Ford and said “yeah I wish I would’ve warned you sooner to stay away”
Repair Quality - 0.5/5.0 -
1. Vehicle was promised back January 24, 2025. We received it February 17, 2025. We kept hearing of it being delayed for different reasons. 2. I was hung up on not once but twice. Horrible customer service. I was calmly explaining my issues I was having and they just decided to yell at me and hang up. 3. We brought the vehicle in with no engine light on and after multiple repairs were done, an engine light appeared. We tested it and it was related to the exact part they installed but refused to take it back and fix it because “it would cost them too much money and they were done with the vehicle.” Several calls later and they said they were done with us and done with the vehicle and didn’t care what was wrong they weren’t going to fix it. 4. The vehicle was sent to a different dealer to be tested and we were told it would be another $1300 to fix it. We had no issues whatsoever before, happened to hit an animal and filed a claim, brought it in and now have it back with an engine light on, and way more out of pocket costs than we should’ve had. 5. Wilson Ford said Garber Chrysler made some mistake and mixed up our vehicle with another which caused a huge headache and a delay and of course Garber Chrysler said Wilson Ford was the one to mess up the vehicles and they were the ones that caused the delay. Either way we are sick of being lied to, disrespected, and now dealing with subpar work being done. Overall, we learned to not take our vehicle to a dealer and definitely will let everyone know not to use Wilson Ford. It would be nice if your employees answered their phones when we called or called us back in a timely manner and learned to respect their customers. Very, very disappointing experience.
Customer Service - 0.5/5.0
Likely to Recommend - 0.5/5.0 -
Most people don't have conversations about repair shops
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Quick and professional will continue to return get all repairs done there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Wilson kept my best interest in mind
Customer Service - 4.5/5.0 -
Wilson took care of my best interest.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks good and finished on time.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
With what the insurance company what let them do. Looks good
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
As usual, the team there did an awesome job and my car looks great!