Wilson Toyota Collision Center

2.0 (519reviews)
33%
2212 S. Duff Ave,  Ames,  IA  50010

In operation 44 years.

We are a new and used dealer serving central Iowa for more than 35 years. We repair all makes and models that need body work. We work with all insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (519)

Customers say
Overall Customer Satisfaction
Customers consistently praise the collision center for exceptional service quality, with many highlighting the professional and courteous staff who go above and beyond expectations. The team is frequently commended for excellent communication, keeping customers well-informed throughout the repair process. Timeliness is a strong point, with many repairs completed ahead of schedule or within promised timeframes. Customers appreciate the thorough work quality, with vehicles often looking like new after repairs. The center's attention to detail, including complimentary car cleaning and detailing, adds significant value to the customer experience.
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"The repair looks excellent, and the staff in the Wilson Toyota Collision Center was top- notch and courteous."
"Great service, people, communication and the quality of repairs were spot on!! Went above and beyond!!"
"Wonderful job of repairing my car."
"RAV4 looks like new. Thank you for the excellent body work and completing it as quickly as you did"
"They were very nice and even had my car cleaned! I have to add, Toyota Collision always does a wonderful ..." Read more
"They are said 10-14 days and it was ready in 3 days. Pleasant surprise"
"Fixed much faster than I expected!"
"A day ahead."
"They finished and put in an extra bulb for me!"
"Repair was timely. Clean up could have been more thorough."

Likely to Recommend

Repair Quality

Took away too long to get my car back...had to be the middle man for car rental and insurance to get hold of Wilson.

Customer Service

Returned Clean

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I am not satisfied with the repair, therefore, I wouldn’t recommend the shop.

Repair Quality

Looks good, but terrible wind noise from passenger door that was replaced.

Customer Service

From a customer service perspective, they were nice and professional in the 2 times I talked to them. Once on initial drop off and once to ask them to call enterprise to update them on estimated repairs because enterprise wasn’t able to get a hold of them.

Returned Clean

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My Experience

Communicated well and completed the repair correctly in a timely fashion.

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Repair Quality

Excellent response & concern about the car

Customer Service

Everyone I interacted with was friendly, courteous, and helpful

Returned Clean

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I didn't expect it to be cleaned.

Repair Quality

They were very nice and even had my car cleaned! I have to add, Toyota Collision always does a wonderful job.

Customer Service

Very nice people

Returned Clean

My Experience

The collision center personnel Katie Shannon and Dan splendidly worked with me though the difficult situation we were handed.

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Nice work- completed on time.

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I've been with Wilson a long time.

Repair Quality

Dan in auto repair is a top tier employeeHe deserves a bonus.

Customer Service

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My Experience

Likely to Recommend

I have had great experiences dealing with Wilson Toyota.

Repair Quality

The repair looks excellent, and the staff in the Wilson Toyota Collision Center was top- notch and courteous.

Customer Service

Dan, Zach, Katie, Shannon were professional and very pleasant.

Returned Clean

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Repair Quality

Customer Service

My car had unusual problems with some of the new parts for a couple of weeks. They could have been a little better about contacting me with updates.

Returned Clean