Wizard Auto Specialties

4.9 (753reviews)
98%
311 E 41st St,  Boise,  ID  83714
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (753)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon pickup. The team is widely recognized for going above and beyond, including detailing interiors and addressing additional minor issues at no extra charge. Customer service receives high marks for being friendly, professional, and empathetic. Communication throughout the repair process is frequently highlighted as a strength, with customers appreciating regular status updates that kept them informed and stress-free. Timeliness is another strong suit, with numerous vehicles completed ahead of schedule. A few customers noted areas for improvement, including interior cleanliness post-repair and delays on complex jobs, though these were acknowledged as exceptions rather than the norm.
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"The repair was completed ahead of schedule. It turned out flawless and you cannot tell that there was ever any damage. ..." Read more
"Very impressed with the quality of the work and the communication and integrity shown during the repair estimate and work execution. Highly ..." Read more
"Outstanding workmanship and a very good attention to detail. Excellent !!!!"
"... clear and they helped answer any questions I had. They did a fantastic job repairing my car." Read more
"Charged hundreds & didnt fix the problem. Front office person screamed on the phone. Felt bullied ..." Read more
"5 days earlier"
"It was ready earlier than promised!"
"Yes, the vehicle was repaired before the expected time. I really appreciate the efficiency and excellent ..." Read more
"Was able to complete the job two weeks in advance."
"The vehicle took approximately twice as long as was anticipated. This was in part due to unforeseen issues. Going ..." Read more
"... cannot tell that there was ever any damage. I was kept apprised of the details of the repair at every step." Read more
"... in a timely manner, and I really appreciated the clear communication and updates. Everything was explained well, which made me feel comfortable and confident. Thank ..." Read more
"Most impressive the level of communication which was used to move the job along and the truck looks great"
"The communication was great."
"Very professional. I was kept informed of the progress of the repairs and they addressed any questions or concerns I had. I was very happy ..." Read more

Likely to Recommend

I recommend Wizard to all my friends, relatives, heck to anyone that'll listen...they're that good!!!

Repair Quality

Their quality of repair is above reproach!

Customer Service

Always totally satisfied and as a long time customer(10yrs) I've never been disappointed!

Returned Clean

Likely to Recommend

Repair Quality

They did an outstanding job. Thank you

Customer Service

They are all very nice and explained everything! Very satisfied

Returned Clean

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Repair Quality

Repair looks great

Customer Service

Great communication

Returned Clean

Likely to Recommend

Repair Quality

Tracy and the crew exceeded my expectations during the rebuild of my daughter’s vehicle. Considering how much damage there was, the car looks brand new. Thank you Wizard Auto Specialties.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Wizard did a great job! Very pleased with the results and the great customer service made it even better.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very impressed with the quality of the work and the communication and integrity shown during the repair estimate and work execution. Highly recommend this shop.

Customer Service

Tracy kept me up to date with status and changes needed to original schedule.

Returned Clean

Likely to Recommend

I think with a bit more attention to the cleanup of the vehicle they could score much better. I should preface this review in that I am particular about my vehicle and though it is not a showroom level 30 year old Land Cruiser, I kinda wonder if more detail may have been given to a newer Ferrari.

Repair Quality

Chris and his crew did a fantastic job with painting and exterior aspect of the car. The interior was a bit of a disappointment. In re-installation of the headliner each of the visor clips were cracked (in all fairness Chris had disclosed that one area had cracked but they could not find a replacement. In further inspection it was found that two other clips had been broken. I also found glue in the carpet that cannot be removed. The interior of the car was quite dusty throughout. Understandably they had the vehicle for two month so it’s going to get dirty but hey just go through and wipe it down. It was pointed out that during reinstallation of the headline some areas of grease had gotten on the headliner. This is something that should have been cleaned. I also found that the visor had also been soiled during re-installation. Just not the attention to detail I had expected. Chris and Tracy were incredibly friendly through the process and I am overall happy with the repairs. My suggestion is to return the vehicle cleaner than you found it, or at least as clean as you found it. Thanks Tobin

Customer Service

Tracy was very pleasant.

Returned Clean

Likely to Recommend

Thanks artists for the work

Repair Quality

Nice repair and that Tracy is some smooth customer service monster….

Customer Service

Returned Clean

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Repair Quality

Repairs to our Jeep made it look brand new

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would highly recommend them!

Repair Quality

I would rate Wizard Auto Specialties as a 100+. I was recommended by two other Body Shops to visit Wizard Auto Specialties for my GMC as it was severely damaged by a large truck. Their reputation is stellar! My experience was awesome as I had been getting the run around by another Body shop owned by a National Chain. I was at the end of my rope until I spoke with Tracey at Wizard over the phone and set up an appointment. I met with Tracey and her brother Greg. After meeting with them and learning about their family owned business of (38) plus years I knew in my heart they were the folks I wanted to work with. I walked out of the meeting feeling completely stress free and relieved that I was in good hands. Their level of expertise, attention to detail and integrity is second to none. I would highly recommend them to anyone who needs work on their vehicles. Grateful and completed satisfied. Bruce Chinberg

Customer Service

100% satisfied!!!!!

Returned Clean

Likely to Recommend

Repair Quality

Door works great

Customer Service

Friendly interaction

Returned Clean

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Repair Quality

Car looks great and everyone is nice and friendly

Customer Service

Everyone was friendly and helpful

Returned Clean

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Repair Quality

They did everything exactly as they said they would. My car was back to 100% when I picked it up.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Tracy is amazing!

Returned Clean

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None

Repair Quality

Excellent service

Customer Service

Great job

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Did a fantastic job fixing my car. And they do a great job communicating during the whole process.

Customer Service

Returned Clean