Woltz & Wind Ford Inc.

4.0 (206reviews)
84%
2100 Washington Pike,  Heidelberg,  PA  15106

In operation 47 years.

Woltz & Wind Ford is your source for new & used Ford cars, trucks, SUV, parts, service and more in the Heidelberg area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none. We are conveniently located at 2100 Washington Pike Heidelberg, PA 15106. We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars from many other makes. Woltz & Wind Ford is committed to providing superior service in all departments, from sales to finance to parts and service

Services
  • Free Estimates
  • Insurance Company Assistance
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (206)

Likely to Recommend

Repair Quality

Communication was horrible and my wife and I were in a rental car for over 2 months. This place was recommended but I am greatly disappointed as this was a financial burden and made life harder. I would strongly not recommend woltz and wind for vehicle repairs based on this experience.

Customer Service

Horrible customer satisfaction experience on a number of levels. Just happy to get car back for my wife. If ever needed again God forbid we will not be taking our car to woltz and wind

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Would have gave more but when I went to pick up the car they left me with 2 miles of in my tank

Customer Service

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My Experience

Charlie in the body shop went out of his way to get my truck ready and right the first time, thanks Charlie!

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I will never bring my car here again.

Repair Quality

I was not impressed with the work on the door of my car. There is a gap along where the inside of the door meets the window that will surely allow water to get into the inside of the door when it rains. I had asked that an inspection be performed, and it was not done. There was a large scratch on the driver window from the deer's antlers that we not buffed out or replaced. It took 17 days to do the work. If you could not get to it immediately, I would have preferred to have been told that instead of having to let my car sit in your lot and needing to rent a replacement.

Customer Service

The gentleman who spoke to me was very nice and polite. However, I was never given an update on the status of the repair unless I called. I called several times on different days of the week - often the phone would ring repeatedly or I would put into a voicemail.

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Repair Quality

My key was lost by a tech which probably delayed the repair by 1-2 days otherwise I would’ve gave a 10, also my windows and interior had white dust and there was a small nick on my door handle that went through the paint that wasn’t there prior

Customer Service

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Repair Quality

Waited a fairly long time for the parts.

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My Experience

Workmanship and scheduling by far the worst I have ever experienced.

My Experience

Mirror looks great

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Nice work provided

Repair Quality

Replaced passenger side mirror, paint matched is excellent, all the electronic controls work correctly, very nice job, highly recommended by me

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My Experience

Work done was excellent. Took 2 days to get truck washed. Never did get done.

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No comment

Repair Quality

You will have to wait until they finish my Edge before I can make any comments They forgot to finish my Edge before returning it Now I am waiting for them to respond as to when they will be able to finish it

Customer Service

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My Experience

Poor communication about repair and extremely slow progress.

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Repair Quality

Have dealt with you for many years and have always had good service. Still miss Mark Hallstein in sales

Customer Service

Is it Charlie in the body shop?? He was very helpful and great to work with

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