Woodcock Auto Body and Repairs, Inc

4.9 (2,747reviews)
99%
[email protected],  Washingtonville,  NY  10992
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Shop AssistantSparkles

In operation 54 years.

Woodcock Auto Body is Orange County's premier repair facility located in Washingtonville; the center of Orange County. Family owned for more than 40 years, trust us to get you back your vehicle like it was never in an accident. We use the latest equipment and are aligned with all insurance companies and many vehicle manufacturers as your first choice for repairs. Also consider us for any towing service needs you may have.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Honda
I-Car
MINI
Subaru

Reviews (2,747)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. The communication process received high marks, particularly the regular text and email updates that kept customers informed throughout the repair process. Customer service was widely described as professional, friendly, and courteous, with staff going above and beyond to assist. While the vast majority of experiences were positive, a few customers noted repairs occasionally took longer than anticipated, and a small number mentioned minor follow-up issues such as missing parts or small items needing correction. These observations came directly from customer comments and reflect isolated experiences within an overwhelmingly positive overall sentiment.
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"The repair to the damaged area was immaculate. Can't tell at all if it was previously damaged."
"Woodcock Auto Body did a spectacular job on my vehicle. It looks like it came out of the showroom the day ..." Read more
"Woodcock Autobody was exemplary! They were extremely kind, professional, and highly efficient. They kept me updated constantly on the progress of ..." Read more
"Integrity, Honesty, Respect and Expertise- That's what you will enjoy when you entrust your vehicle repairs ..." Read more
"Incredible service from start to finish. We never want to need a Auto Body shop, but when ..." Read more
"There communication is consistent and they keep you well informed"
"... happy with the work that Woodcock Auto did for us! They kept us informed every step of the way." Read more
"... was very impressed with their communication skills. Getting text messages from Woodcock often and keeping me abreast of repair progress." Read more
"... repair on my BMW. Extreme attention to detail and outstanding communication throughout" Read more
"Communication was on point. I knew what was happening every step of the process."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes, I would recommend this business to everybody looking for a reliable Autobody shop.

Repair Quality

I cannot recommend this auto body shop enough! They made an incredibly stressful situation completely stress-free. They took care of absolutely everything for me from start to finish. They handled all the constant communication with my insurance company, saving me hours of phone calls and headaches. They even arranged my rental car for me.The repair work on my vehicle looks flawless and brand new. If you want a shop that combines master craftsmanship with unmatched customer service, this is the place. Thank you to the entire team for going above and beyond!

Customer Service

Beyond impressed with the repairs.

Returned Clean

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Repair Quality

Customer Service

Ttlhe work done was great. Things took longer than I expected. However Woodcock Auto Body took some measures to help make me a more satisfied customer.

Returned Clean

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Repair Quality

Just great job !!

Customer Service

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Repair Quality

they were great

Customer Service

everyone was friendly

Returned Clean

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Repair Quality

Repairs look great,can’t see that a repair was needed.

Customer Service

Returned Clean

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Repair Quality

The actual repair looks great. Unfortunately two moldings were damaged and there is a new shallow paint chip. However the customer service to take care of the issues was excellent.

Customer Service

Everyone in the shop was great. I mostly dealt with Brian at drop off and John at pickup. They could not have been nicer or more helpful and agreeable.

Returned Clean

Likely to Recommend

Repair Quality

Been using woodcock for years always a perfect color match

Customer Service

Paul and his team always do a great job

Likely to Recommend

Repair Quality

Body work looks good. I did have to return because the remote starter had not been reconnected after the work.

Customer Service

Customer service was excelkent

Returned Clean

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Repair Quality

awesome job

Customer Service

totally happy with all the communications

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Woodcock Autondid an amazing job with my vehicle. My vehicle is a brand new suv which sustained significant damage and if you look or ride it youbwould never know. Back to brand new. Aside from the quality of the work, the customer service was superb. They were in constant communication with me, updating me on the status of the repair. They explained everything to me in full detail and did not suger coat anything. They were extremely transparent about everything. Definitely recommend.

Customer Service

Woodcock Autondid an amazing job with my vehicle. My vehicle is a brand new suv which sustained significant damage and if you look or ride it youbwould never know. Back to brand new. Aside from the quality of the work, the customer service was superb. They were in constant communication with me, updating me on the status of the repair. They explained everything to me in full detail and did not suger coat anything. They were extremely transparent about everything. Definitely recommend.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Staffs were friendly and helpful. Great communication. They called me with updates every step of the way.

Repair Quality

My vehicle looks brand new again. You cannot even tell it was in an accident.

Customer Service

Returned Clean

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I always recommend Woodcock Autobody to everyone.

Repair Quality

Excellent service at the right price.

Customer Service

Awesome costumer service.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Very happy with the repair and the service I received.

Customer Service

Returned Clean

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Repair Quality

We had to wait too long for the parts to come in according to the agent at Woodcock. What would’ve been a good suggestion was to let us drive the car while waiting for the parts because the damage was in the rear. So we were happy with the work done, but unhappy with the time we had to wait.

Customer Service

Same as the original comments

Returned Clean

Likely to Recommend

Repair Quality

Great job and I would highly recommend them

Customer Service

Friendly staff

Returned Clean

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Repair Quality

These people are the best. I have been going to them for the past 20 years. Never had a problem. The car always looks brand new when they are done

Customer Service

Returned Clean