Woodhouse Collision Center Blair

4.8 (352reviews)
96%
1545 S 19th Ave,  Blair,  NE  68008

In operation 51 years.

At Woodhouse, we realize that you're looking for a company that you can trust. That's why our approach stands out — we don't just focus on selling you a car, we focus on serving you for a lifetime. At Woodhouse, we treat you like family. In fact, Woodhouse has become one of the nation's leading auto families by staying true to our Heartland roots – honest people, fair prices and a commitment to service that Exceeds Expectations. A lot has changed since we first opened our doors in Blair, Nebraska back in 1975. Today, with a dozen locations, thousands of vehicles, and countless customers nationwide, Woodhouse is leading the industry and setting a new standard. In spite of Woodhouse's explosive growth, one thing hasn't changed – and that's our commitment to building relationships for life! You'll notice it in the way we treat you—with honesty, respect, and a genuine smile. We consider our customers our family, and we treat them that way. We're building relationships for life. Contac

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Jeep
Nissan
Ram
Rivian Fleet – Vans

Reviews (352)

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My whole family uses Woodhouse Auto Collision

Repair Quality

As always the team at Woodhouse Auto Collision does a superb job. Thank you for making my car look new again.

Customer Service

They keep you in the loop all the way thru.

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They kept my car for two weeks longer than promised (6 weeks total!!). My insurance only covered 4 weeks. They did not offer a courtesy car or any recompense for the delay. This was entirely a scheduling error on their part.

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professional and recommendable

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Great service. Great communication. Completed way ahead of the anticipated. Could not be happier. Thank you!

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5 stars out of 5

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Never again

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4 months to fix hail damage. Then tell me No loaner for the second vehicle scheduled for hail repair. Complete joke.

Customer Service

Either no updates or false updates

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Overall it was a time of waiting in line to get it repaired. I wish the scratch I mentioned was done weather it was done by a courtesy or a small fee with my notification and approval.

Repair Quality

It took nearly 4 months for my truck to be finished & worked on. I from the beginning had to call every week to see where my truck was at as far as starting or complete. Then the last 3 weeks I was updated 90% of my truck body was either replaced or repaired which had to be painted. I located a scratch on the front passenger side at the time I reviewed the work that was done. I was told it was a old scratch. (I can't honestly say it was or wasn't). I'm 100% of the time the driver. I was told the scratch had been there & had nothing to do with the hail damage. If it truly was....ok. I would of appreciated someone contact me to say. We noticed a scratch on the truck door on the passenger side that had been there. Would you like us to touch that up for a small fee! There was probably enough paint color left in the paint gun that was flushed out, that could of covered that scratch.

Customer Service

As long as my truck was kept. I did appreciate at car loaner. I was told at first you had no such thing. And over heard while waiting in the hallway they where on the phone with another customer statinh you don't have loaners. I understand why there may not. Some how a car came up it was offered for my use and I was grateful.

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Body work was great but a mix up on your end delayed my work 2 months.

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The repairs were good but the inside of the vehicle was dirty, had dust from the repairs and hand prints all over the windows. The repairs also took 9 weeks to complete which seemed a very long time compared to other repair places I had contacted.

Customer Service

Mike was very good at checking in with me and explaining things. However, it wild have been nice to know the vehicle was going to need to be cleaned after I picked it up. It was very disappointing that after not having my vehicle for 9 weeks that I then had to clean it up and fix a visor issue.

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Woodhouse did a fantastic job repairing our truck. It just took a little longer than expected.

Customer Service

Staff that helped us out went above and beyond!

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Shop needed to me more clear on when my car was going to be finished. I dropped it off for a small door ding. First person I talked to told me it would be done in one week, next person told me two weeks. After two weeks, I was told another week, but after that week, I was told another week. My car sat at the shop for almost a whole month for a door ding. The work done was great and everything looks good, but they needed to be more transparent on when things are going to be completed. It felt like I dropped my car off a couple weeks too early and I could have been driving it until they were actually ready for me. It was just frustrating when you are making payments on a vehicle you can’t drive and a repair that shouldn’t take more than a week or so is drug out. Again, the work done, paint, and detailing was great! The worst part was the scheduling.

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My Jeep looks brand new!!! Great job!!!

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Good communication

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Although we did have difficulty at times the Customer Care was excellent quality of service was great highly recommend

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Mike and the other staff were very nice to talk to very accommodating

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Not sure why it took a full month to finish.

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