Woodhouse Collision Center Blair

4.8 (352reviews)
96%
1545 S 19th Ave,  Blair,  NE  68008

In operation 51 years.

At Woodhouse, we realize that you're looking for a company that you can trust. That's why our approach stands out — we don't just focus on selling you a car, we focus on serving you for a lifetime. At Woodhouse, we treat you like family. In fact, Woodhouse has become one of the nation's leading auto families by staying true to our Heartland roots – honest people, fair prices and a commitment to service that Exceeds Expectations. A lot has changed since we first opened our doors in Blair, Nebraska back in 1975. Today, with a dozen locations, thousands of vehicles, and countless customers nationwide, Woodhouse is leading the industry and setting a new standard. In spite of Woodhouse's explosive growth, one thing hasn't changed – and that's our commitment to building relationships for life! You'll notice it in the way we treat you—with honesty, respect, and a genuine smile. We consider our customers our family, and we treat them that way. We're building relationships for life. Contac

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Jeep
Nissan
Ram
Rivian Fleet – Vans

Reviews (352)

Likely to Recommend

Logan was very good to work with.

Repair Quality

Overall very good service. Would have liked a little more proactive communication on status of parts or progress.

Customer Service

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Repair Quality

I took my truck to Woodhouse after the first hail storm got it fixed so very happy but after a week or so I found a couple blemishes no big deal you know it’s is what it is. I never thought of it because a couple weeks later, we had another hailstorm and this time it did a whole lot more damage And back paid the thousand dollar deductible blah blah blah blemishes were still there and I asked the guy what the heck man all the money just came out of the insurance you guys couldn’t finish the two blemishes from the first time well that’s not from this hail, storm is what he said I’ve always used you guys least my truck got my truck from Woodhouse Blair love Woodhouse, but a little disappointed

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Great advisor and amazing customer service.

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The body work done by the Technicians and the Parts Manager deploying the parts was 10 of 10 spectacular! The front office did not perform nearly as well as the back office! A promise of three weeks became (15 working days) became 22 working days with one unsolicited call tell me the status that was not accurate. So basically zero communications on the work status unless I called.

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Body is good--some overapray. Still waiting on replacement wheel after several months.

Customer Service

I have had to call myself or initiate through my salesperson for most information

Returned Clean

Likely to Recommend

Repair Quality

Do not fix smallike.They said they wouldfor paint the small areas where paint was knocked off

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I have filled this report out before. What was discussed in the beginning was not delivered. Plus the vehicle was left outside and creamed by hail. Woodhouse was apologetic but wanted my insurance to pay for it, which has raised my rate. Win have a massive hail damage repaired vehicle which is worth $1000’s less because of this. To top it off, when I picked it up, got it it to drive away, the rear view mirror was so loose it swivels freely. I asked Logan to fix it because he didn’t receive that way. And after all this crap, he said let me go check the records to see if we were even close to the mirror and possibly could have left it dangling. He was gone 15 minutes so I drove away. The mirror still dangles. Logan could have sent a technician out with a wrench to tighten it in 5 minutes but instead he has lost a customer forever. I hope it can be tightened and that it’s not damaged. Oh yea, I forgot, that’s what you said my insurance was for.

Customer Service

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Likely to Recommend

Not happy that I was told it would be stored inside while out of town after work was completed and it wasn’t. Won’t be using Blair collision after the next claim.

Repair Quality

My vehicle got damaged while sitting in your lot the night of repairs being finished for the first claim.

Customer Service

I appreciate you willing to give me a loaner next time and covering my deductible for the subsequent claim, but there was no “misinterpreting” the answer when I asked the initial question before scheduling the original service while I was out of town.

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Repair Quality

Missed a dent

Customer Service

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Absolutely 💯

Repair Quality

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Repair Quality

Great quality and very customer friendly

Customer Service

Returned Clean