World Auto Body - El Cajon

4.9 (1,811reviews)
98%
187 N Marshall Ave,  El Cajon,  CA  92020
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Shop AssistantSparkles

In operation 26 years.

World Auto Body is here to serve you and take care of all your auto body needs! We have three locations in San Diego County and work will all insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,811)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with many noting repairs that made their vehicles look brand new. The team is widely recognized for excellent communication, providing frequent updates throughout the repair process. Timeliness is a strong highlight, with numerous customers receiving their vehicles ahead of schedule. The thoroughness of handling insurance matters and the added touch of cleaning vehicles before return were frequently appreciated. A few customers noted isolated concerns around delayed completion or minor unfinished items, reflecting areas customers felt could be refined.
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"... of my vehicles has been here twice, and both times the service and repairs, have been second to none. World Auto Body, is the only place that I would ..." Read more
"I give them 100% in customer satisfaction. Its easy to make an appointment to bring my vehicle ..." Read more
"The care I received was 1010. Everyone is so kind and so helpful. My car looked brand new at pick up and I always ..." Read more
"... have to worry about the repair side of my claim. Everyone is so kind, knowledgeable, helpful, and friendly. I had no worries leaving my car with them, and on ..." Read more
"... close inspection the repairs and paint looked good. The man that did the repair obviously took pride in his craft. Would I recommend World Auto Body El Cajon Yes, ..." Read more
"Repairs were completed 1 week ahead of schedule."
"They did a great job communicated and got the job done two weeks early"
"The vehicle was not ready when promised"
"They told me the repair would take 10 days and it only took eight so I was very pleased to get my vehicle back"
"My vehicle was done early by several days and that was really helpful for me."
"All of the staff at World Auto Body are amazing. Theyre very communicative about where your car is in the process and the work done was AMAZING!"
"... was amazed how fast and how nice the work was done. They communicated with us from every step of the process. If I could give them 100 I would." Read more
"... however I was told it was going to take a week and it took a lot longer and it was not communicated with me." Read more
"Great communication with the automated texts, friendly staff, and how clean my car was inside and out when I picked ..." Read more
"They updated every day."

Likely to Recommend

They did a very nice job on my car love it

Repair Quality

Your team was very professional and kind informative, respectful

Customer Service

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Repair Quality

They put alot of time in there repair work

Customer Service

They are very friendly and take there time answering any questions or concerns

Returned Clean

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Repair Quality

Molding around rear window still has a dent

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Great work

Customer Service

Awesome job

Returned Clean

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Repair Quality

Did a good job.

Customer Service

I was given a 1 way ride

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Repair Quality

Customer Service

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Customer Service

Returned Clean

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I will always refer them to family and friends

Repair Quality

They did a great job

Customer Service

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Repair Quality

The team did a great job on my car. They went above and beyond for me. My car was even ready before the expected completion date!

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They did a great job in my truck

Customer Service

Good quality work

Likely to Recommend

Repair Quality

I couldn’t be more happier Ricardo and his crew at World Auto Body always treat me right. Always happy with how fast they get my truck in and out. What a pleasure to work with

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great staff and communication through out the whole process! And everything looks perfect

Customer Service

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Customer Service

Rigo was super kind , he has excellent customer service 😉.

Returned Clean

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Repair Quality

Customer Service

My Experience

My experience was very good. The staff was friendly and knowledgeable. All work was explained as well as cost. My car was finished before planned date. I am very satisfied with work performed.

Likely to Recommend

Very likely

Repair Quality

Satisfied

Customer Service

Satisfied

Returned Clean

Likely to Recommend

Repair Quality

Thanks for your service

Customer Service

Friendly and nice

Returned Clean

Likely to Recommend

Repair Quality

Car came back perfect like I was never in an accident

Customer Service

Car came back perfect like I was never in an accident