World Auto Body - El Cajon

4.9 (1,791reviews)

98%

(619) 444-6555

187 N Marshall Ave, El Cajon, CA 92020

98%

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187 N Marshall Ave
El Cajon, CA 92020

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About World Auto Body - El Cajon

See Photos

187 N Marshall Ave
El Cajon, CA 92020

Get Directions Website

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 26 years.

World Auto Body is here to serve you and take care of all your auto body needs! We have three locations in San Diego County and work will all insurance companies.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental

Payment Types

Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (1,791)

Sort By:
Newest
Rating

1,703 Customers Rated

5 Stars

76.9% Complete

(1377)
4 Stars

9.5% Complete

(171)
3 Stars

3% Complete

(53)
2 Stars

2% Complete

(35)
1 Star

0.8% Complete

(14)
< 1 Star

3% Complete

(53)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, with many noting repairs that restored vehicles to like-new condition. The team receives high marks for clear, proactive communication, keeping customers informed throughout the repair process. Timeliness is a standout strength, with numerous customers highlighting early or on-schedule completions. The complimentary cleaning and detailing of vehicles upon return is frequently appreciated. A few customers noted isolated concerns, including delayed repairs, incomplete work on specific components, and limited updates during the repair process, as mentioned directly in their feedback. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... of my vehicles has been here twice, and both times the service and repairs, have been second to none. World Auto Body, is the only place that I would ..." Read more

"... of before and after. My vehicle was ready on time. I give them 100% in customer satisfaction. Its easy to make an appointment to bring my vehicle ..." Read more

"World Auto Body Shop is a top quality business in every aspect. They went beyond what i was expecting. They did ..." Read more

"The care I received was 1010. Everyone is so kind and so helpful. My car looked brand new at pick up and I always ..." Read more

"Quality of the work is excellent. One problem is in the process of changing my headlight and taking off the fender ..." Read more

"... gave me an approximate comp date. Which by the way they fixed it 3day earlier. Love that" Read more

"Repairs were completed 1 week ahead of schedule."

"The vehicle was not ready when promised"

"Great service, picked up my truck ahead of time. Only issue was having to take my truck back for ..." Read more

"Very good. It was fixed right and delivered on time with updates every step of the way!"

"All of the staff at World Auto Body are amazing. Theyre very communicative about where your car is in the process and the work done was AMAZING!"

"Highly recommend! Great communication throughout, and friendly staff."

"... however I was told it was going to take a week and it took a lot longer and it was not communicated with me." Read more

"Finished on time great quality of work and communication in point throughout the process"

"GREAT ON COMMUNICATION, THE TRUCK WAS FIXED AND LOOKS BEAUTIFUL - THEY DID NOT HAVE TIME TO WASH BUT OFFERED US A ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... of my vehicles has been here twice, and both times the service and repairs, have been second to none. World Auto Body, is the only place that I would ..." Read more

"... of before and after. My vehicle was ready on time. I give them 100% in customer satisfaction. Its easy to make an appointment to bring my vehicle ..." Read more

"World Auto Body Shop is a top quality business in every aspect. They went beyond what i was expecting. They did ..." Read more

"The care I received was 1010. Everyone is so kind and so helpful. My car looked brand new at pick up and I always ..." Read more

"Quality of the work is excellent. One problem is in the process of changing my headlight and taking off the fender ..." Read more

"... gave me an approximate comp date. Which by the way they fixed it 3day earlier. Love that" Read more

"Repairs were completed 1 week ahead of schedule."

"The vehicle was not ready when promised"

"Great service, picked up my truck ahead of time. Only issue was having to take my truck back for ..." Read more

"Very good. It was fixed right and delivered on time with updates every step of the way!"

"All of the staff at World Auto Body are amazing. Theyre very communicative about where your car is in the process and the work done was AMAZING!"

"Highly recommend! Great communication throughout, and friendly staff."

"... however I was told it was going to take a week and it took a lot longer and it was not communicated with me." Read more

"Finished on time great quality of work and communication in point throughout the process"

"GREAT ON COMMUNICATION, THE TRUCK WAS FIXED AND LOOKS BEAUTIFUL - THEY DID NOT HAVE TIME TO WASH BUT OFFERED US A ..." Read more

Gary (Honda owner) reviewed 8/23/26

Anthony (Genesis owner) reviewed 8/21/26

My experience was very good. The staff was friendly and knowledgeable. All work was explained as well as cost. My car was finished before planned date. I am very satisfied with work performed.

Krystal (Honda owner) reviewed 8/20/26

I will come here and recommend my friends or family here

Ty for fixing my car

Helpful and friendly

Daniel (GMC owner) reviewed 8/19/26

Germaine (Chevrolet owner) reviewed 8/18/26

Richard (Toyota owner) reviewed 8/14/26

Mark (Audi owner) reviewed 8/10/26

Nancy (Toyota owner) reviewed 8/10/26

Very satisfied with the service I received

You guys finished the work quickly, great customer service, and no surprises.

Very friendly and accommodating

Rodney (Nissan owner) reviewed 8/10/26

Martha (Kia owner) reviewed 8/10/26

They did a beautiful job on my car and also cleaned it very good afterward

Everyone that I talked to there were very nice

Roy & Nancy (Lexus owner) reviewed 8/10/26

I was very impressed with the excellent service at World Auto Body. They were prompt, kept me informed every step of the way, and Rigo was very attentive and kind.

The customer service was excellent and the work was completed quickly and efficiently. Rigo was particularly charming and helpful. They provided frequent updates and I was informed of any necessary changes or new information. My car looks great. They made the whole process easy and comfortable. Thank you.

Bolton (Ford owner) reviewed 8/5/26

The truck looks great!

Mandy (Ford owner) reviewed 8/4/26

Thomas (Mercedes-Benz owner) reviewed 7/30/26

Great service

Great costumer service.

Michael (Mini owner) reviewed 7/29/26

The service to my vechicle was outstanding! Attention to detail and customer service was exceptional. Kept me in the loop every step of the way and returned my car to me ahead of schedule. What more can I say… bravo. Thank you.

Ronnie (Nissan owner) reviewed 7/28/26

Maricela (Toyota owner) reviewed 7/24/26

Great and friendly customer service. Quick turn around and beautiful job on my car. Thank You

Great customer service, quick turn around, beautiful work! Thank you Rigo! From Customer, Marisela

David (Lexus owner) reviewed 7/24/26

Second time this car was brought into World Auto Body in 4 years, nothing but satisfied with Rigo and the crew.Great JOB

Juana (Kia owner) reviewed 7/22/26

Translated from Spanish by Carwise

Translate review to English

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In excelente servicio el señor Luciano muy amable , me explicó todo el procedimiento..

Loretta & Mark (Subaru owner) reviewed 7/22/26

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When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

World Auto Body - El Cajon

Get an AI powered repair cost prediction

Schedule an estimate appointment

About World Auto Body - El Cajon

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,791)

1,703 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -