World Auto Body - Encinitas
In operation 39 years.
World Auto Body is a family owned and run auto repair business that has been serving the communities since 1987. Our goal is to provide high quality repairs on a timely basis at all three of our locations. We provide a high level of customer communication throughout the repair process with vehicle owners. As of now, we have 4 collision repair shops in San Diego county. Encinitas, Escondido, Mira Mar, and El Cajon
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- American Express
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
Absolutely not.
Repair Quality - 5.0/5.0 -
the repairs are fine.
Customer Service - 0.5/5.0 -
This shop had my car for over a month. They kept giving us the runaround and pushing thr date back. 2 weeks just to paint it. Another week when all that was left was an alignment. It was an absolute nightmare and I will never do business with them again.
Likely to Recommend - 5.0/5.0 -
Jose and his team were great and I would use them again.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would go out of my way to have people not go there. We are business owners and this was a terrible experience. We use them because Kemper listed them as one of their preferred so we thought it would make the process easier. It was the opposite.
Repair Quality - 0.5/5.0 -
Bad communication, not the best attitude. Did not feel like anywhere close to a priority.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great!
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Repair took nearly two months, door doesn’t shut correctly, paint is clumpy and chipping. Wouldn’t recommend this place to anyone.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was excellent, staff is professional
Likely to Recommend - 0.5/5.0 -
Hi you guys . I have opened up 3 claims to get me truck repaired and the shop you guys sent me to did a terrible job . I already paid the 3 deductibles . 1. Bumper sticks out on driver side not flush as passenger side 2. Plastic Moulding on front driver fender had broken clip 3. Driver side front light cover is not clipped on correctly 4. Electrical driver side step end cap did not get repaired 5. Spare Lock insert is not aligned with tube guide to be able to access my spare tire and wire is hanging. ( they did not put it back correctly after they put the bed of the trick back on 6. And lastly my battery is drained . Was not charged previously before I was advised I can pick it up . Was left stranded because it would not start . It’s been terrible at this shop . Please advise on another shop I can take this too to get repaired correctly. I would like to get the frame inspected also since the number does not sit correctly on my truck . Please give me a call on how to proceed with repairs
Repair Quality - 0.5/5.0 -
Please call me at 760-430-9286 Hi you guys . I have opened up 3 claims to get me truck repaired and the shop you guys sent me to did a terrible job . I already paid the 3 deductibles . 1. Bumper sticks out on driver side not flush as passenger side 2. Plastic Moulding on front driver fender had broken clip 3. Driver side front light cover is not clipped on correctly 4. Electrical driver side step end cap did not get repaired 5. Spare Lock insert is not aligned with tube guide to be able to access my spare tire and wire is hanging. ( they did not put it back correctly after they put the bed of the trick back on 6. And lastly my battery is drained . Was not charged previously before I was advised I can pick it up . Was left stranded because it would not start . It’s been terrible at this shop . Please advise on another shop I can take this too to get repaired correctly. I would like to get the frame inspected also since the number does not sit correctly on my truck . Please give me a call on how to proceed with repairs
Customer Service - 0.5/5.0 -
Hi you guys . I have opened up 3 claims to get me truck repaired and the shop you guys sent me to did a terrible job . I already paid the 3 deductibles . 1. Bumper sticks out on driver side not flush as passenger side 2. Plastic Moulding on front driver fender had broken clip 3. Driver side front light cover is not clipped on correctly 4. Electrical driver side step end cap did not get repaired 5. Spare Lock insert is not aligned with tube guide to be able to access my spare tire and wire is hanging. ( they did not put it back correctly after they put the bed of the trick back on 6. And lastly my battery is drained . Was not charged previously before I was advised I can pick it up . Was left stranded because it would not start . It’s been terrible at this shop . Please advise on another shop I can take this too to get repaired correctly. I would like to get the frame inspected also since the number does not sit correctly on my truck . Please give me a call on how to proceed with repairs 760-430-9286
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am pleased with the repairs provided by World Auto Body. The shop service was timely and responsive.
Customer Service - 5.0/5.0 -
The service personnel were responsive and professional. I enjoyed working with them.
My Experience - 5.0/5.0 -
Amazing customer service! Great to work with and clearly take pride in there work! I would highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jorge was very responsive and very easy to work with.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I oversee a fleet of cars for my job and deal with damage often, I will always bring my cars here! The repairs make the cars look like new again and their communication is great! Jorge updated me every step of the process and the cost was broken down and explained to me.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
There were a lot of obstacles that could have been avoided. WORLD AUTO BODY did their best to make things right. Thank you.
Repair Quality - 4.5/5.0 -
WORLD AUTO BODY goes above & beyond to repair with quality.
Customer Service - 4.5/5.0 -
Jose & George are very professional to work with.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0 -
Angel was excellent. Gave me all the info and answered all my questions
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did everything I asked plus some additional repairs. I picked up a like new vehicle.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
This is the first survey I’ve ever written, because I believe these surveys are mostly fake. This World Auto Body did a great repair to my vehicle at a reasonable cost. I am very pleased
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really reliable and impressed on how they kept communication with me through the whole process. I wouldn’t choose any other car repair shop
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
my contact from the World Auto Body told me he would update me but he never did, I had to call him several times to get the update.
Customer Service - 3.5/5.0 -
The body shop contact told me he would update me about the timing of the repair but he never did. I had to call him several times to get the update.