Yates Brothers Collision

5.0 (144reviews)
100%
11048 I-20,  Forney,  TX  75126

Yates Brothers Collision Center is a family-owned collision repair business with over 35 years of industry experience. When it comes to collision services, we pride ourselves to be the preferred choice for new customers, repeat customers and insurance companies. Our staff is known for its expertise, honesty, and stellar service. Our team is I-Car Platinum certified professionals that is committed to delivering superior quality and service to all our customers. Combined with exceptional skill and knowledge we use the latest advanced state of the art equipment and industry techniques to ensure that your vehicle is safe back to you like new. We provide services starting from initial vehicle accident damage, we work through the claim process with you and the insurance company, help with rental needs, thorough blueprinting estimating, explaining the repair process and informing of your vehicle safety needs. We provide a high level of communication throughout the repair process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.

Reviews (144)

My Experience

100% across the board.

Likely to Recommend

100%

Repair Quality

100%

Customer Service

100%

Returned Clean

My Experience

My experience was very good; they are very professional and very friendly, and my Jeep looks like new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The job is excellent - not perfect, but excellent.

Customer Service

Personnel were friendly, open, informative, and honest, especially Rocky.

Returned Clean

My Experience

I was amazed when I saw it! It looks brand spanking new. Thank You so much for such a wonderful repair. I know where to go if I have any other need for repairs!

Likely to Recommend

Repair Quality

Very satisfied with the job.

Customer Service

Nice and professional.

Returned Clean

My Experience

Thank you for such a good experience repairing our hail damage.

Likely to Recommend

Repair Quality

Thank you for your kindness throughout the process - before, during and after. You all went above and beyond. We’re grateful.

Customer Service

Returned Clean

My Experience

Super kind, helpful, and quick with service

My Experience

Likely to Recommend

Repair Quality

They did an outstanding job. My vehicle looks great they even cleaned out and detailed the inside, which I was not even expecting. That was so kind. I love the fact that they texted and updated and kept me posted of all the details.

Customer Service

Returned Clean

Likely to Recommend

I would recommend the shop to others.

Repair Quality

Front desk staff were very friendly. I received consistent updates on the status of my car. My repairs were completed in a timely manner by the projected date. The store had a clean and neat appearance and conveniently located.

Customer Service

Front desk staff were courteous and friendly. The employee that originally took a look at my car did not introduce himself or ask me to join him outside to review/discuss the damage.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am extremely satisfied with everything Top-notch business… Top-notch employees… Love the state of the Art warehouse equipment!

Likely to Recommend

This is a hidden gem. I was very impressed with the facility. It is top-notch.

Repair Quality

Quality of Repair was excellent

Customer Service

Everyone in the office was friendly and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repaired area looks great. I’m pleasantly surprised at how quick the repair was made. Thank you for looking out for me to get quality parts on my car. Your staff is so friendly and knowledgeable. Thank you for a great experience.

My Experience

Great people and awesome results

Likely to Recommend

Repair Quality

I Melva Caldwell, would like to thank you for a job that was very well done.

Customer Service

Returned Clean

My Experience

I went in for a quote and everyone was really nice and helpful. I be going back in case of anything.

Likely to Recommend

Repair Quality

All the employees where really nice and helpful.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean