Yates Brothers Collision
Yates Brothers Collision Center is a family-owned collision repair business with over 35 years of industry experience. When it comes to collision services, we pride ourselves to be the preferred choice for new customers, repeat customers and insurance companies. Our staff is known for its expertise, honesty, and stellar service. Our team is I-Car Platinum certified professionals that is committed to delivering superior quality and service to all our customers. Combined with exceptional skill and knowledge we use the latest advanced state of the art equipment and industry techniques to ensure that your vehicle is safe back to you like new. We provide services starting from initial vehicle accident damage, we work through the claim process with you and the insurance company, help with rental needs, thorough blueprinting estimating, explaining the repair process and informing of your vehicle safety needs. We provide a high level of communication throughout the repair process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
My Experience - 5.0/5.0 -
Everyone at Yates was friendly and professional. The work went as planned and was done well. My only comment would be that I had no communication on the due date, other than an online status of In Progress. I gave it another day and the status didn't change so I called. I was then told it should be ready by EOD, and it was.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
The car was good after the second inspection. Only comment is that they need to do a better QC on the car before they release it to the owner
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was an easy and excellent experience. Highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience! Great service! Highly recommend them.
Customer Service - 5.0/5.0 -
Great experience! Great service! Highly recommend them.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rocky and his crew did an outstanding job with the repairs to our vehicle. Highly recommend Yates Brothers.
Customer Service - 5.0/5.0 -
Excellent customer service.
Returned Clean
My Experience - 5.0/5.0 -
My truck looks better than the day I bought it . Yates brothers is second to none.
My Experience - 5.0/5.0 -
Yates Brothers above and beyond in getting my truck fixed, the work was excellent!!! Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work!!! Easy to deal with, very friendly, top notch body shop.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rocky and the rest of the Yates brothers collision staff were wonderful. They provided kind, friendly and professional service throughout the process. I'm very pleased with the quality of repairs that were done to my Corolla. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an excellent experience at Yates Brothers Collision Center in Forney, conveniently located right off I-20 and Helms Trail. From the moment I walked in, the level of customer service was superb. A special thank you to Rocky, Theresa, and Dan for their professionalism and attention to detail. Even as a walk-in customer, I was treated with care and respect, and they took the time to make sure all my questions were answered. What really stood out was the consistent follow-up calls keeping me updated on where my vehicle was in the repair process. That kind of communication makes a big difference and shows they truly value their customers. The facility itself is new, very clean, and well organized, which reflects the pride they take in their work. If you’re looking for a collision center that combines top-tier customer service, clear communication, and a professional environment, I highly recommend Yates Brothers Collision Center in Forney
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job! Thanks, Jerry
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone at Yates was friendly and professional. They did a great job on my car and it was finished early than I expected. They also went to bat for me with my insurance company that I pay $thousands to every year and very few claims on autos or house in the past 26 years.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service did really good satisfactorily and finished before estimated time.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an incredible job fixing and detailing the car. Extremely helpful!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Completely satisfied
My Experience - 5.0/5.0 -
Very excited about getting my truck back Rocky and his team did great work and went boyond their repair work whe it come to the interior cleaning. Seems like I just got my truck back from the detail shop not collision shop there was dirt in the back seat stuck in the fabric and appears to be about all gone now. Paint and body work is great looks brand new like nothing ever happened very well appreciative of Yates Brothers for their hard work and honesty!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rocky and his team did a great job replacing my front bumper and a couple other things and matching the paint to the original color also got my windshield replaced and did a great job cleaning the truck in and out when they where finished