Yates Collision / Old Town Auto Body

4.8 (2,448reviews)
97%
500 N. Fayette St,  Alexandria,  VA  22314
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Shop AssistantSparkles

In operation 62 years, 8 years at this location.

Yates Collision Center is a family-owned auto repair business that has been in business for decades. Along, with many other businesses, Yates strives for an excellent customer service experience.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,448)

Likely to Recommend

Repair Quality

Customer Service

Carolyn was outstanding keeping me informed.

My Experience

The staff at Old Tow Body were so friendly and uttlerly helpful. They really did all they could toake sure we were satisfied.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great service, extremely convenient location for me

Repair Quality

It's hard to tell if the workmanship quality unless you are a professional. The car looks great.

Customer Service

I like the text message about the progress. Very convenient. The staff were awesomely nice in the shop.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job, fully satisfied. .

Likely to Recommend

Repair Quality

Excellent Work

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Great job... I appreciate the updates about the status and the weekly personal phone calls with updates. I really just am thankful for the kindness and professionalism. What a great job you've done on my vehicle. Thank you Carolyn and your team of co-workers ... Everyone is so friendly and it is much appreciated during this minor crisis.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Customer Service

My Experience

I will recommend your shop when someone asked. Thank you

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My vehicle appears like it was never damaged.

Customer Service

We were kept up to date on the status of the repair on a regular basis.

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Good work and good follow up

Customer Service

Very good and courteous

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Repair Quality

Customer Service

All of the staff is extremely polite and you can tell this company stresses customer service in addition to quality.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service