Yates Collision / Old Town Auto Body
In operation 62 years, 8 years at this location.
Yates Collision Center is a family-owned auto repair business that has been in business for decades. Along, with many other businesses, Yates strives for an excellent customer service experience.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Customer service was excellent. They kept me informed about the status of my vehicle every step until completion. My vehicle looks great. I didn't know how the paint job would turn out considering my vehicle is 6 years old. Great repair and paint job. I am very pleased!
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Worked well with my insurance.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Best experience I've had to date.
Repair Quality - 5.0/5.0 -
Customer service was excellent. Communication was top tier
Customer Service - 5.0/5.0 -
Customer service was excellent
Likely to Recommend - 5.0/5.0 -
I will recommend
Repair Quality - 5.0/5.0 -
The team was very nice and the repairs were done in no time. I will recommend this place to anyone that needs it. Thanks Yates team!
Customer Service - 5.0/5.0 -
The team was very nice and the repairs were done in no time. I will recommend this place to anyone that needs it. Thanks Yates team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Bryan and Roy were great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast service with great communication throughout the process.
My Experience - 5.0/5.0 -
The YATES team were professional, timely and always available for communications and updates. The work looks Amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I'm definitely recommending this shop to all my friends in the area. They did such an amazing job.
Repair Quality - 5.0/5.0 -
So satisfied with the work that was done on my car. It looks so amazing - I couldn't have asked for a better result.
Customer Service - 5.0/5.0 -
The customer service here was excellent. The staff were so communicative, friendly and helpful through a really stressful process. A special shout out to Bryan Flores who took care of me and my car - he was so amazing, kind and hard working. So greatful I was able to work with him.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
Great service , my car was ready ahead on schedule, thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
It appears that the wheel fender is not as secure as it should be and I plan to return on Monday to have it looked at.
My Experience - 5.0/5.0 -
Great communication. Really appreciated the help with the rental car drop-off.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Since the repair, the entertainment center does not turn off when I power down and/or open and close the front door. Also, the interior lights no longer work when set to correspond with opening and closing the front door. Not sure if there are other issues. I am taking to the dealer to be checked out and fixed.