Zappelli's Body Shop Inc
In operation 68 years.
Zappelli's Auto Body and Collision is a family-owned facility that has been proudly serving the Sonoma County community since 1958. We at Zappelli's are committed to providing our service with the highest integrity and quality. Our goal is to remove the stress associated with your vehicle repair, by assuring our customers that Zappelli's will go to extraordinary lengths to take care of all your collision-related concerns. Zappelli's is an I-CAR, Gold Class, certified facility. We work with all insurance companies, offering a lifetime warranty on our repairs as long as you own the vehicle, or as specified otherwise. Our staff has the experience to handle all your repair needs, from small dents to complex repairs. All of our equipment adheres to innovative standards and is regularly upgraded to meet the evolving demands of the automotive industry. With 62 years of experience in the automotive industry, we have the knowledge to ensure our customers have the best experience.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Damage fully repaired and car returned in showroom condition
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff, great service, great workmanship!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service. From start to finish updates were given in a timely manner. Staff is extremely friendly and they washed my car and delivered!! Highly recommend!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent work and service
Repair Quality - 5.0/5.0 -
Excellent service and repair
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Zappelli's is our go to auto body shop. I had several repairs there. Excellent work. Local business, great family, honest and thorough.
Repair Quality - 5.0/5.0 -
Extremely satisfied with Zappelli repair. Brooke and her team did an amazing repair to our car with very short notice and turn around time.
Customer Service - 5.0/5.0 -
Brooke and her team were amazing. I received frequent updates on repair status and changes as work was being performed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service and quality of the repair was excellent.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Brooke is the most amazing shop representative I have ever dealt with.
Repair Quality - 4.5/5.0 -
If you send me this survey after my car is finished.I will have a different rating.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Awesome staff. Love this place
Customer Service - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Stupendous service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thourally happy with my service.
Customer Service - 5.0/5.0 -
Thourally satisfied with my service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication,friendly, polite,and VERY professional. Treated like part of the family. AWESOME work and knows how to treat customers. I highly recommend Zapppelli's! I give them 5 stars and 2 thumbs up!! David McConnell
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I enjoyed talking to Brooke she was very respectful and very knowledgeable she took the time to help me understand what was going on with my insurance company and gave me step by step details about my car. I would recommend Zappelli s to all my co workers family, friends,
Likely to Recommend - 5.0/5.0 -
Heck yeah!!!!?
Repair Quality - 5.0/5.0 -
Very courteous and helpful when asked about certain things pertaing to the car
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brooke was very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
u guys were great !!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great care and cleanliness of taking care of my car!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and pleasant to work with.
Customer Service - 5.0/5.0 -
Wonderful
My Experience - 5.0/5.0 -
was a pleasure working with you Pleasant and Professional. Extraordinary service and personal attention to details and customer satisfaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous, timely, great work. Thank you!