. Protech Collision Center

5.0 (523reviews)
100%
11116 Tower Oaks Blvd,  Houston,  TX  77065
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Shop AssistantSparkles

In operation 6 years.

*2025 Houston Chronicle Best of the Best Auto Collision/Repair Facility Winner Houston Metro Area* ProTech Collision is an I-Car Gold Certified Independent woman-owned collision repair facility with our focus on our customers, restoring our customers' vehicles aligned with OEM requirements to pre-accident condition and our customers' safety. Located near 290/FM1960 in the Northwest Houston/Cypress area, we have craft technicians who care about quality & OEM aligned repairs, state-of-the-art OEM spec equipment and the top-of-the-line Akzo Nobel Sikkens paint line ensuring that perfect paint match -all to facilitate all your repair needs and most importantly return you safely back onto the roads. "If We Won't Put Your Family In The Vehicle, We Won't Put Yours(c) Our team facilitates communications with insurance, rental car companies and those involved with your repair to make a stressful event an easy process for you. If We Wouldn't Put Our Family in the Vehicle, We Won't Put Yours (c)

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (523)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return, with seamless paint matching and flawless finishes. The level of professionalism and courtesy demonstrated by the team received high marks across numerous reviews. Communication was a standout strength, with customers appreciating frequent updates throughout the repair process. Timeliness was also frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. Additional touches such as vehicle cleaning inside and out were a pleasant surprise for many. A small number of customers noted areas for improvement, including more proactive communication during delays and ensuring vehicles are fully clean upon return, as mentioned directly in their feedback.
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"My vehicles looks new again and the paint match is perfection."
"... being hit in a parking lot. It looks brand new and the paint match is spot on. The quality of work is perfection as my vehicle had mismatched gaps from the hit and ..." Read more
"Excellent work and craftsmanship. Continuous updates on the repair status. The car looked better than new!"
"My car looks like it never had damage to it. They did a great job and it was very quick. Customer service was excellent."
"The vehicle looked factory finished."
"Communication was great, they did a great job at repairing my daughters car. I will highly recommend them to ..." Read more
"Great job great service great communication about the repair kept me updated at every point"
"High quality work and great communication throughout the process."
"... shop. The service was mediocre. A couple of times, I was told that I would receive a callback but I never received the calls." Read more

Likely to Recommend

Repair Quality

Dallas was very helpful throughout the whole process. He communicated step by step

Customer Service

Returned Clean

Likely to Recommend

I will recommend your shop for sure

Repair Quality

Dallas was amazing and knowledgeable

Customer Service

Dallas is very polite and wants the costumer to be very satisfied

Returned Clean

Likely to Recommend

Repair Quality

My car looked fantastic when I picked it up. I am very pleased!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good experience with the entire process. Dallas went above and beyond getting the repairs completed quickly and correctly. The car was even cleaned out and the underside was pressure washed to remove numerous spider webs and egg sacks. The repairs looked great. Thank you.

Customer Service

See previous comments.

Returned Clean

Likely to Recommend

They have worked on 3 of my vehicles and all come back like new.

Repair Quality

Customer Service

Great communication throughput the entire process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

had a very professional experience

Customer Service

Returned Clean

My Experience

The Manager , Dallas, was very professional and provided excellent customer service . He always provided me updates on the progression of the repairs .

Likely to Recommend

They were easy to work with and did a great job.

Repair Quality

Dallas kept me informed about my car status as promised. And the shop did a great job.

Customer Service

Dallas kept me informed as promised and worked with Progressive to get my car back to a good condition.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Agree with State Farm 5/5 rating

Repair Quality

Repair look’s excellent. Manager Dallas kept good communications. He was also very helpful as we worked through insurance issues. Repairs took a little longer than expected but results are very good

Customer Service

Technician and manager very helpful and knowledgeable working through the entire process. Made several phone calls to me with updates

Returned Clean

My Experience

We have a very great service with Protech. Dallas is very good on the service they provided to us. We have timely updates and the repair completion time is excellent. The quality of the repair is excellent. I would recommend having your vehicle repaired and looking like new again.

Likely to Recommend

Would gladly recommend them.

Repair Quality

The professionality and service was excellent. The workmanship is really good in repairing our 2015 Mazda CX-5 in Soul Red paint. They are very quick and gives timely updates on the repair status. Dallas is very great to work with. We highly recommend protech collision for your vehicle repairs.

Customer Service

Dallas is very nice and professional in dealing with us.

Returned Clean

Likely to Recommend

I highly recommend

Repair Quality

Highly recommend.

Customer Service

My Experience

High quality work and great communication throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

everything went very smooth, I think I picked up right Shop this time

Repair Quality

They did excellent job, helped me to get rental car, office was very clean and and Dallas who helped me in office was very professional and friendly, work was done excellent and on time, I couldn't be happier, I sure recommend then to everyone, thank you for good service Ahad Zangbari

Customer Service

excellent job

Returned Clean

Likely to Recommend

Repair Quality

The car looks great and the service was even better! Thank you very much Dallas!

Customer Service

Great great service

Likely to Recommend

Repair Quality

The manager Dallas explained the scope of work clearly and the work was completed

Customer Service