1st Choice Collision - Houston

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Absolutely amazing communication and customer service. I felt very comfortable and confident along every step.

Returned Clean

Likely to Recommend - 5.0/5.0 -

I always refer friends to them

Repair Quality - 5.0/5.0 -

1st Choice Collision always does great work.

Customer Service - 5.0/5.0 -

Everyone one there is always helping, empathetic and great to work with

Returned Clean

My Experience - 5.0/5.0 -

They did an outstanding job! Veronica was very helpful and kept us informed every step of the way. Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Can't tell anything ever happened! If my dad was still around he would have done the job, but 1st Choice did just as good as my old dad! Good work.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The job was done perfectly. The nice thing about working with 1st Choice Collision is that they have direct contact with various insurance companies. I used Farmers and at first was just going to take it to the dealer, but Farmers made it more of a pain in the neck. First, you have to go get an estimate then wait for Farmers then wait to see if the dealership would do the work for that much and all the back-and-forth. It’s much easier just to take it too. Somebody who has direct relationship like 1st Choice Collision. Then you just and your car over and go to work and come pick it up when it’s done and they do a fantastic job.

Likely to Recommend - 5.0/5.0 -

I have recommended them to others and will continue doing so

Repair Quality - 5.0/5.0 -

Our car was looked over carefully and repaired beautifully. All of the team at 1st Choice Collision were very professional and communicated well to keep me updated on the progress. It was a great experience and we are completely satisfied with the work.

Customer Service - 5.0/5.0 -

I like receiving text updates as work progressed with estimated timelines provided. Everyone always seemed happy to take our call and answer any questions.

Returned Clean

Likely to Recommend - 5.0/5.0 -

Son muy responsables y reparan muy bien los recomendaría 100%

Repair Quality - 5.0/5.0 -

Estoy muy satisfecha con la reparación de mi vehículo

Customer Service - 5.0/5.0 -

Muy buena atención al cliente

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Will always give great recommendations. .

Repair Quality - 5.0/5.0 -

Great company to work with. The repair on the whole left side of my car was excellent. We got T- Boned and destroyed the left side of the car.

Customer Service - 5.0/5.0 -

Very informative with you. They call you With updates.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The service was v good, Veronica was especially v helpful and professional and made me at ease leaving the car with them.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Always kept me in the loop and helped even after my car was given back much love to Jordan and the team <3

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Fast service and kept me informed.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything is looking great.

Customer Service - 5.0/5.0 -

Great customer service

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

good job

Customer Service - 5.0/5.0 -

good service

My Experience - 5.0/5.0 -

The service received was professional, polite and very helpful. Thanks each of you for repairing my car and caring.I give a 10 to my adjuster for her awesome service and caring and knowledgeable skills. She is the best.

Likely to Recommend - 5.0/5.0 -

Hats off to the front desk staff and everyone at 1st Choice repair department for your speedy and thorough work.

Repair Quality - 5.0/5.0 -

Veronica was awesome and professional, I give her a 10. The staff at 1st Choice did a wonderful job on my car from the front desk to repair service. Thanks to everyone there for your skillful and knowledgeable services.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Yes keeping in contact with me about my vehicle got it before the date gave me

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Veronica was extremely communicative and provided updates along the way. Fast and thorough!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Veronica was super helpful and communicated every phase of the repair with an accurate timeline. Very happy!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job and Jordan was wonderful

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

We have had car repairs performed by 1st Choice Collision several times and have been pleased every time. I would recommend 1st Choice.

Repair Quality - 5.0/5.0 -

From what I can tell, the repair was completed perfectly. The lift gate of my SUV works well. The entire thing was replaced, and I don't see any flaws.

Customer Service - 5.0/5.0 -

Victoria was well-informed and a great advocate on my behalf with the insurance company. The front desk person was also super helpful.

Returned Clean