3D Collision Centers - Conshohocken

4.8 (3,779reviews)
97%
1029 Conshohocken Rd,  Conshohocken,  PA  19428
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Shop AssistantSparkles

In operation 45 years, 9 years at this location.

Founded in 1981 by Dave Niestroy, our independently owned multi shop operation has 9 state of the art locations in the Southeast region of Pennsylvania. 3D offers its customers the highest quality workmanship with a no excuse attitude. Driven, Dynamic, Dedicated are more than just words in their showrooms, they are part of the woven culture that is 3D.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (3,779)

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My Experience

I’m a repeat customer and from the first time you guys repaired my vehicle, it was no doubt I would bring it back to your establishment. Staff is friendly, courteous and always able to answer any questions/concerns. Thank you for a job well done!

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Returned Clean

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Repair Quality

The repair now is fine, but the car was sent to me without QA’ing one of the particular issues. I started to drive away and about a mile up the road, realized the problem and turned around, got the loaner back, they fixed it the next day and I returned to take my car home. So, that was frustrating, but ultimately the fix was made and has been working well the last couple days. The bodywork seems fine.

Customer Service

My Experience

My Experience

The experience was truly amazing. I was a little hesitant at first and I must say I appreciate the staff for the excellent service.

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My Experience

I had an excellent experience with 3D Collision. The team was professional, kind, and communicated clearly throughout the entire repair process. Even after I left the shop, when I had a concern with my vehicle, they were quick to help me troubleshoot and resolve the issue so I could continue driving safely. Their commitment to customer service and quality work truly stood out. I highly recommend 3D Collision!

My Experience

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Efficient. Kept me updated.

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O would it a 10 we were very pleased with every thing

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I was very pleased with the work they did to our Jeep

My Experience

My car was finished sooner than I was initially told, which was great! And the car looks brand new! Great job!

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Professional, great work , the is gorgeous

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The reasons outlined previous speak for themselves. Given the issues I experienced throughout this process, what stands out most is that I have not heard from anyone in management—not once. Ironically, there is a statement displayed prominently in the front office expressing how much the company wants to hear about customer concerns and issues. Saying you want feedback is easy; the real test is whether you are willing to act on it when it is provided. I will be very interested to see whether anyone from 3D reaches out after this feedback is submitted.

Repair Quality

I had to return three separate times before my vehicle was finally ready. The first time, there was a scratch on the bumper—the same bumper that had just been replaced—and the rear hatch was not lined up correctly. There is really no excuse for that level of oversight. When I came back a second time, I noticed that the rear bumper was still not flush with the hatch, which meant the vehicle had to be reworked again. The one positive thing I will say is that the people I dealt with were very friendly. However, friendliness does not make up for repeated quality-control issues and the inconvenience of having to return multiple times before the job was done properly.

Customer Service

very friendly, so you get a 10. a zero for customer service on making sure my car was really ready for me

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