3D Collision Centers - West Chester
In operation 45 years.
Founded in 1981 by Dave Niestroy, our independently owned multi shop operation has 9 state of the art locations in the Southeast region of Pennsylvania. 3D offers its customers the highest quality workmanship with a no excuse attitude. Driven, Dynamic, Dedicated are more than just words in their showrooms, they are part of the woven culture that is 3D.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Friendly courteous service. Job completed soothing. Frequent updates. Overall very smooth experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were friendly and informative. The work was done professionally They returned my Jeep detailed inside and out.
My Experience - 5.0/5.0 -
Very happy with 3D Auto… always have been, when I’ve had other cars worked on. I always choose 3D.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job !!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You all did a great job. The repair looks great. You stayed on schedule. Everyone in the front office was courteous and professional. And even the facility and the signage communicates a serious intent to deliver exceptional customer service. And the price was fair; not the lowest of the five quotes that I got, and not the highest. But more importantly, the work was, in my opinion, worth the price. Sometimes I wonder if great customer service is a thing of the past. Thanks for giving me confidence that there is still hope.
My Experience - 5.0/5.0 -
This is my second time @ 3D, I totally trust them with the repairs of my car. They ALWAYS do a Great job. Shout to Joe & Brittany at the front desk, shout out to the detail crew, my car is immaculate! And, the body shop wizards, you guys are the best!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great service and communication. Car looks great. Thanks.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I personally worked with Diane she was great. Explained everything I signed in terms I could understand. The estimate was exactly what she estimated my repair would be. Highly recommend this company and if you could work with Diane you’ll be taken care of.
Repair Quality - 5.0/5.0 -
Amazing service! Honest, full transparency highly recommend this company! I personally worked with Diane - she was great!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repairs looked great! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Looks great
Customer Service - 4.0/5.0 -
Appreciated the updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I am fully satisfied with the repair itself. The verbal communication with 3D was good. The automated text messages were inaccurate, unhelpful, and irritating. The repair was not done by the anticipated date. I would recommend 3D to friends and family.
Customer Service - 4.5/5.0 -
Verbal customer service was a 10. Automated text messages a zero.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very helpful, knowledgeable and friendly staff. Communication and efficiency with work being done and completed were accurate
Likely to Recommend - 5.0/5.0 -
Excellent job!