3D Collision Centers - West Chester
In operation 45 years.
Founded in 1981 by Dave Niestroy, our independently owned multi shop operation has 9 state of the art locations in the Southeast region of Pennsylvania. 3D offers its customers the highest quality workmanship with a no excuse attitude. Driven, Dynamic, Dedicated are more than just words in their showrooms, they are part of the woven culture that is 3D.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Joe and Bridget are professional and courteous and are always willing to do whatever is needed to get the job done right Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and attention to detail
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks great. Everyone was friendly, helpful, and professional. The whole process was easy and thorough. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks beautiful and I appreciated all the finishing touches - the inside was clean and the thank you “gift”
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
A very pleasant, low stress, experience with nice people.
Repair Quality - 5.0/5.0 -
They were great to work with. Professional, courteous and friendly.
Customer Service - 5.0/5.0 -
They were patient and described what repairs were needed and provided updates on the repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lovely job
Customer Service - 5.0/5.0 -
Very communicative and proactive.
Returned Clean
My Experience - 5.0/5.0 -
Took another car here years ago and was impressed with the repair work. I hit a mailbox and messed up my bumper and without question knew I needed to bring it here to get repaired to look like new. The whole team communicated with me throughout the repair and got it done super fast! Also shoutout to Diane Brown she was so nice and helpful when I went to pick up the car and walked me through all the repairs and explained everything to me in detail. Hopefully I won’t be back anytime soon but if I ever have to get my car repaired again this will be where I take my vehicle to!
Likely to Recommend - 5.0/5.0 -
Literally will recommend you to everyone. Hopefully I won’t be back anytime soon but if I do you’ll always be my first choice
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was super nice and helpful. But shoutout to Diane Brown. When I went to pick up my car she was so nice and answered all my questions I had about my repair and explained all the repairs in detail when I asked!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I've already recommended them to several neighbors
Repair Quality - 5.0/5.0 -
The 3D Collision team was professional, transparent about their work, and accurately estimated when it would be completed. They also were diligent about keeping me informed about the progress.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Updates were great. Repairs appear to have been completed extremely well however we thought the costs and time of repairs seemed on the high side. (From someone who isn’t in the business)
Likely to Recommend - 4.0/5.0 -
I felt that the costs of repairs were a bit high
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A-1 service from start to finish! Office personnel outstanding, very helpful and accommodating. The repairs were completed early. Car was returned detailed and beautifully repaired!! 👍👍
My Experience - 5.0/5.0 -
Extremely satisfying experience. 3D will always get our business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous, professional, timely and communicative! Excellent work!! Highly recommend!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The experience was wonderful! I always knew where my repair was in the process and the work was done well! Plus they returned my rental for me!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mike and the whole staff was amazing. The turnaround time and the work was amazing my car looks amazing!!!
Likely to Recommend - 5.0/5.0 -
Sending everyone you guys way
Repair Quality - 5.0/5.0 -
Turn around time was great Mike was great the whole staff was great and I loved being kept in the loop. Thanks guys
Customer Service - 5.0/5.0 -
Great job
Returned Clean
My Experience - 5.0/5.0 -
Mike was great! Very professional!! My car was serviced in a timely manner & returned to me in great shape!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Did a great job and fast
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, good communications, excellent repair work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
You need to have better communication with Rafferty's Subaru to make this seamless.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Loaner wasn't available for a significant amount of time from Rafferty's because of a lack of communication, even though I had scheduled this long before I turned my Crosstrek in for the repairs.
My Experience - 0.0/5.0 -
Repairs were delayed beyond the promised date. I was told that at the last minute it was discovered that a part was not delivered, although the car in the shop for two weeks. I didn’t have a car all that time
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Job was delayed beyond the promised deadline. I received a text on Monday that the repair was on track and the car will be ready on Friday. On Friday I was told by the front desk person that it discovered that a part needed to be ordered, although the car had been in the shop for tow weeks. He didn’t know what part or when it will arrive. All through that time I didn’t have a car. The car was not ready till the following Monday
Customer Service - 2.0/5.0 -
He did not have the ability to explain the reason for the delay. Was not able communicate directly with the workers at the shop to explain or confirm the situation. He was in the dark as much as I was.