3D Collision Centers - West Chester
In operation 45 years.
Founded in 1981 by Dave Niestroy, our independently owned multi shop operation has 9 state of the art locations in the Southeast region of Pennsylvania. 3D offers its customers the highest quality workmanship with a no excuse attitude. Driven, Dynamic, Dedicated are more than just words in their showrooms, they are part of the woven culture that is 3D.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend 3D!
Repair Quality - 5.0/5.0 -
3D is the BEST! They were very courteous and helpful
Customer Service - 5.0/5.0 -
Excellent and empathetic customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I just wanted to let you know how impressed I was with how friendly and helpful the staff was through this whole experience. 3D did a great job in all aspects of the repair process. I really appreciated all the email and texts updates to keep me informed. I would highly recommend 3D to my friends. Thank you so much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good process and pleased with auto
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dave was a pleasure to work with!! The entire staff was very friendly and always helpful whenever I had questions! The service was awesome and my car looks great!!! I will always recommend 3D!!! Thank you Dave and the entire 3D Team!! -Stefania Maxton
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0 -
never communicated any status. I had to call if I wanted any updates
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They did a fantastic job buffing the scrapes and scratches out. Although at certain angles or if you get extremely close you can still see a couple small scratches. They did inform me of this on the phone though so it wasn't really a surprise.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was excellent. I received updates that let me know where my car was at in the repair process, which I thought was fantastic. The photos uploaded to my Geico account let me see exactly what needed to be repaired. The car was fixed and ready for pickup before the original stated time, which was wonderful! And the fact that the inside was cleaned/detailed was like icing on the cake! You truly provided excellent customer service. Thank you to everyone who had a hand in the process! I will definitely recommend your shop to all my friends, family, co-workers, etc.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service! I'd highly recommend the shop to anyone in need of repair.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your overall approach to business and the focus of the entire team on customer satisfaction and quality is a welcome experience. Communications is a key in meeting expectations and the regular and consistent updates, even if it was explaining a delay, was welcomed and appreciated. Top that with excellence in the work you did repairing our Jeep and there is nothing we can say expect THANK YOU to the entire team for an excellent overall experience. Great job! Jerry & Nancy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
poor communication
Customer Service - 3.0/5.0 -
poor communication
Returned Clean
My Experience - 5.0/5.0 -
Great service! The text and email communication keeps me up to date. Very satisfied with the work done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There's no sign of the previous damage.
Customer Service - 5.0/5.0 -
They keep you informed constantly, almost too much. But I'd rather them error on the side of too much communication.