911 Auto Centers

4.9 (1,122reviews)
98%
8527 Bandera Rd.,  San Antonio,  TX  78250

In operation 28 years.

911 Auto Centers, LLC., is a family owned business with customer satisfaction as our primary goal. We strive for top quality workmanship. Our Production Manager, who has 25 plus years experience, closely monitors the repair of your vehicle from finish to start to ensure that level of workmanship is met. Our office manager will ensure that each customer is kept informed of progress so that the customer is aware of when they can expect to get their vehicle returned.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,122)

My Experience

Thank you for your excellent service by keeping me abreast of work being done on a daily basis, providing me with written detail documentation of all work done. Excellent customer service!! Love the LIFETIME work guarantee. Rate: 10+ superb!! Ms Perez

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Returned Clean

My Experience

10/10 would recommend again!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

911 was great! I had an amazing client experience and the repairs were timely.

My Experience

I was completely satisfied with the service that I received from 911 Auto Center it actually exceeded my expectations. Everyone there was excellent to work with. I would highly recommend them to anyone that needed a repair done to their vehicle.

Likely to Recommend

Repair Quality

Very satisfied with the repairs that were done to my truck and the service that was provided by the staff that kept me updated on the progress of the repair job.

Customer Service

Returned Clean

My Experience

So grateful for amazing service and absolutely doing everything y’all said you would do! My car looks so good and I also really appreciated getting it back so clean and pretty!!! Thank you!!!

My Experience

My Experience

Great communication and the repairs were amazing. The staff is excellent and I would highly recommend them to anyone.

Likely to Recommend

I will recommend to anyone needing a body shop.

Repair Quality

The team understood how picky I am about my vehicle and went the extra mile to make sure my car was repaired perfectly.

Customer Service

Everyone I dealt with provided excellent customer service. They understood my question and listened to me as I voiced my concerns.

Returned Clean

Likely to Recommend

I would definitely recommend them!

Repair Quality

I am satisfied and I really like the people working there. I would recommend them to others.

Customer Service

They were knowledgeable and friendly, and I appreciated that. The car was ready when they said it would be..

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Was nervous due to customer service at first but was really surprised and shocked with end result over all everything was cool thank you guys very truly appreciated indeed

Customer Service

Returned Clean

My Experience

they did a great job! very responsive and proactively communicated which i appreciated!

My Experience

Yes they did a very good job on my vehicle and the service was very excellent.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great communication, easy process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for the quality and timely repairs. The consistent communication/updates throughout the process were extremely helpful.

Likely to Recommend

I was told lies in my car was given to me with a dent on my hood

Repair Quality

Took the vehicle. The first time was told eight days to get repaired. I took it on the drop off date the next day they told me Insurance is allowing them to take 15 days to fix the car. They took 15 days the other issue when I went to pick up my car there was a dent on my hood notify the people. They said it wasn’t them but the picture that they took on the day of the drop off showed no dent. That’s when they said that they’ll fix it and it’ll take a day which is hard to believe when you can’t lie to the first time and didn’t even offer a rental for the day to fix the damages that they did

Customer Service

Won’t believe a word

Returned Clean

My Experience

Excellent service and quality workmanship. Keep up the great work!

Likely to Recommend

Repair Quality

Looks brand new just a little difference between new front panel and old side panel and the inner radiator is a little scuffed hard to notice on both so great job.

Customer Service

Communicated well, plenty of texts on progress and completion

Returned Clean

My Experience

Appreciated clean vehicle! Friendly customer service and professional services.

Likely to Recommend

Repair Quality

Car looks brand new!

Customer Service

Friendly and informative

Returned Clean

Likely to Recommend

Repair Quality

Can’t recommend them enough!! Not only was the service with insurance seamless, my car bumper looks rejuvenated🥲 Very happy i found this place, conveniently located spot with friendly people who do amazing work. They care about doing a good job and it shows!

Customer Service

Returned Clean