911 Auto Centers

4.9 (1,123reviews)
98%
8527 Bandera Rd.,  San Antonio,  TX  78250

In operation 28 years.

911 Auto Centers, LLC., is a family owned business with customer satisfaction as our primary goal. We strive for top quality workmanship. Our Production Manager, who has 25 plus years experience, closely monitors the repair of your vehicle from finish to start to ensure that level of workmanship is met. Our office manager will ensure that each customer is kept informed of progress so that the customer is aware of when they can expect to get their vehicle returned.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,123)

My Experience

My Experience

Likely to Recommend

Have had repairs done at other shops in the past and 911 is by far the best!

Repair Quality

They did an amazing job

Customer Service

Returned Clean

My Experience

Kept me informed on progress.

My Experience

Excellent service and repair, Restored to original condition. They did above the best. ;-)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Brayden the repair tech I dealt with was very professional. He explained the repair process and how long it would take. I was kept informed and updated. Car was ready at the time promised. Everyone I came in contact with was friendly/professional. I would highly recommend anyone looking for an auto repair shop to give 911 a chance. It was a pleasant experience.

Likely to Recommend

Repair Quality

Truck looks great and the staff was super friendly. Had my truck ready when promised

Customer Service

Returned Clean

Likely to Recommend

This was not my first time using 911 auto repair. Their great service is very consistent. I will definitely recommend them to everyone I know.

Repair Quality

The repair was absolutely great. They kept in touch and showed me everything that was done. My car looked good as new !

Customer Service

Customer service was great starting from the front desk to the back end. Everyone was very courteous and patient and took the time to explain everything they do step by step and answered all my questions.

Returned Clean

My Experience

The low tire pressure light is still showing when I drive it, it isn’t consistent but it is something I mentioned multiple times and was on the insurance repair. Usually after driving it for a while then parking is when it shows. Other then that everything was amazing and the body is restored nicely. I can tell they painted a grey car next to mine though because there are splatters of grey on my car. Overall 8/10 not all repairs were done, some paint on my car but incredibly nice and thoughtful staff and did a great job with everything else.

Likely to Recommend

Repair Quality

Low oil pressure light is still on, that’s a repair I stated needed maintenance it’s not on consistently but still a concern from the accident, grey paint from another car got on mine.BUTTTT super nice and supportive staff I can tell they enjoy their work and they did an amazing job on the body of my car.

Customer Service

Nice and thoughtful staff.

Returned Clean

My Experience

They are quick & make it easy, & have it done exactly when they say it’s gonna be done, with no inconveniences & when repairs are done they wash it & vacuum it & have it looking nice

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The service was excellent. My truck was out on time and the job was done well.

Customer Service

Excellent

Returned Clean

My Experience

911 automotive did a great job fixing my car I rate them from 1 to 10 at 10:00 they detailed my car as well I'll be going back to them

My Experience

Best body shop in San Antonio

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Incredible work! Would definitely recommend!

Customer Service

Returned Clean

My Experience

I was very happy with the service of 911 auto centers. They were helpful, knowledgeable, and kind. I will recommend that Shop to anyone.

Likely to Recommend

Great shop

Repair Quality

Great customer service!

Customer Service

The personnel were kind and knowledgeable

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Awesome job and communication is great.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean