Collision Pros - Davis
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I would have appreciated an earlier estimate of time to completion.
My Experience - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend it to everyone when body repair is discussed
Repair Quality - 5.0/5.0 -
The repair looks perfect. I’m entirely happy with it.
Customer Service - 5.0/5.0 -
Responsive and friendly.
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and the car looked amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did what they promised
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They worked quickly and communicated well. Can’t even tell the car was in an accident now.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks great. Staff made up for some delays by accommodating me. A good experience.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
The original service was completed and satisfactory but another item was broken (a prong to a speaker holder) during the repair work and still hasn’t not been completed. I’ve called 2x, staff doesn’t call back or give updates to when the part will be available or when it will be fixed
My Experience - 5.0/5.0 -
Alex and the team did a great job with the repair and their customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The areas damaged were repaired properly. There were old parts left in the trunk and a part from a new piece left in the cabin. The cleaning of the car after the repair was unsatisfactory. The inside of the passenher side doors were coated with white powder. The front windshield and passenger side windows were streaked with white film that impaired visibility.
Customer Service - 4.5/5.0 -
Customer service was responsive even though the repairs were delayed due to shipment issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was perfect and they were able to match the paint. The price was more than reasonable. I would recommend the Collesion Proes to anyone.
Customer Service - 5.0/5.0 -
Very helpful and kept me informed of the progress.
Returned Clean
My Experience - 5.0/5.0 -
Very good communication.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
They were wonderful, but it took 4 days longer than they’d told us.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Done when they originally told me Did not like the AI text that said the car would be ready four days after they promised it and then another text the next day I said two days The people at the counter and the service writer were great. The work was done on time. Looked really great I mean really great.
My Experience - 5.0/5.0 -
Took too long. Was told a couple of days but it ended up being 9 days. The work completed was good though.
Likely to Recommend - 2.5/5.0 -
The quality is no doubt great. These guys know what they're doing but honestly, hard to recommend when updates are non existent and the car is delayed 4x longer than promised. I guess if it's insurance work and you don't care about time, this is fine. But I was paying cash and had to rent a car, which turned out to be expensive. To their credit, they did pay for the last 2 days of rental because it wasn't ready in Friday and wouldn't have been ready till Monday.
Repair Quality - 5.0/5.0 -
The quality of the repair was top notch.
Customer Service - 2.0/5.0 -
Custom service can use a lot of work. Always short staffed, only got call backs when I called, and the updates on progress was non-existent. Really need to hire one more person.