Caliber - Davis - Research Park Dr

4.8 (2,068reviews)
95%
1665 Research Park Dr,  Davis,  CA  95618

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,068)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its friendly, professional, and welcoming staff, with many highlighting outstanding customer service as a key strength. Repair quality received high marks, with numerous customers noting their vehicles looked brand new upon return, often completed ahead of schedule. Communication was a standout theme, with customers appreciating regular text, call, and email updates throughout the repair process. A few customers noted areas for improvement directly in their feedback, including occasional delays in completion estimates, isolated instances of miscommunication, and minor issues such as missing parts or incomplete work upon pickup.
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"... delivered on their promise of a quick turnaround, and I received my vehicle back in perfect condition, sooner than I expected. Thank you, Caliber Collision Center, for your professionalism ..." Read more
"... did a fantastic job. Cleaned the car in and out, took care of a couple of other minor paint issues without asking. totally above and beyond. Thank you Caliber." Read more
"They did an excellent job and fast and very friendly."
"Repairs not completed"
"There is a weird ripple in the paint on one of the doors that you can see at certain angles, but I can live with it. They also ..." Read more
"My car looks amazing. It was completed before the estimated date. There's no negatives. Thank you so much. Outstanding ..." Read more
"They rushed it so I could have it for the weekend"
"ready 4 days early, which was so awesome!"
"Yes, at first I had a ready date for two weeks but it was ready within the same week it was dropped off."
"Excellent work- no complaints about the work- but I would rate the time estimates I was given for the work at a 2"

My Experience

Staff was very supportive and built a good rapport right away!

My Experience

All I can say is THANK YOU!! Johnny made this whole experience easy and stress free. The whole process from start to finish was so pleasant, super efficient and the work looks great!! The updates during the process were greatly appreciated as well. If I ever (and let’s hope not) have to have my car repaired again I would definitely take it back to Johnny and the team at Caliber Collision in Davis. Thank you Johnny, Keith and the whole staff for being so kind and professional through it all. We appreciate you all!!

Likely to Recommend

I would 100% recommend Caliber Collision to my family… working with Johnny, Keith and the rest of the team was such a pleasure.

Repair Quality

My car look brand new, I love it!!

Customer Service

Johnny was great to work with, he made the whole process so easy.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

1. Everyone who answered my calls were truly graceful, patient and understanding people. 2. I was given two courtesy rides from the shop to my home and from my home to the shop to make my car repairs experience smooth and stress-free. 3. My car was not only repaired but also washed. Caliber went above and beyond and I’m truly grateful.

Likely to Recommend

Repair Quality

Great service and clean after care instructions

Customer Service

Nice and friendly

My Experience

Very friendly front desk staff. Keith gets 10/10 rating. Good and solid customer service. Thank you!

Likely to Recommend

Repair Quality

The dissatisfaction is not because of the out come it comes from what happened during the process causing negligence without attention to detail. The out come was very impressive and satisfying just getting to that point was very challenging and frustrating

Customer Service

the dissatisfaction does not come because of the work or end result it comes from being frustrated and annoyed because of the lack of attention to detail

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Job very well done!!! The professionalism and experty of the team performance was very noticeable!

Likely to Recommend

Repair Quality

communication was not the best

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It was nervous for my first time going to a body shop by myself, but the Caliber Collision team was completely transparent, communicative, and extremely reliable. Jennifer helped me make an appointment and greeted me at the front, making me feel more comfortable and easing my worries. Keith helped make an estimate based on the damage and explained what exactly what I’m paying for. He even tried his best to minimize the cost, which is what I paid at the end (accurate estimate, no added costs after the repair). I love this team and will for sure be recommended them to my friends who get into some trouble. Hopefully I won’t have to see them again lol but if I have to, I know I’ll be in great hands :)

My Experience

Poor communication about repeated delays for completion of work. I kept getting vague text messages that repairs were proceeding (likely automated & not at all helpful), but when I called for a specific estimate of date for completion, it was still weeks away.

Likely to Recommend

Repair Quality

Customer Service

Keith was amazing and highly communicative. The receptionist was also fantastic (apologies I do not know her name) but you have a superb team who deserve raises! Love the popcorn too!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

All good

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would definitely recommend your company to friends who needed such Services

Repair Quality

I was very pleased with the service that I received, and the consideration that you gave me in handling the repair of my automobile.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The team on REsearch Park Dr in Davis did a fantastic job. Cleaned the car in and out, took care of a couple of other minor paint issues without asking. totally above and beyond. Thank you Caliber.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

For future family members to go there, would advise them to be very thorough in asking for original parts.

Repair Quality

Paint job was nice.

Customer Service

There were some hardness cables loose, I don't think caliber Collision installed an original bumper on my truck as insurance stated.