A & P Collision Center L.L.C

4.8 (400reviews)
100%
80 Swan St,  Medford,  MA  02155

In operation 16 years.

A & P Collision Center is a trusted, reliable auto body shop in Medford, MA. We have been in service since 2010. We specialize in providing exceptional collision repairs for all vehicle makes and models. Whether you have a minor scratch or require significant repairs, our experienced craftsmen are dedicated to delivering accurate and high-quality workmanship.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.

Reviews (400)

Likely to Recommend

Repair Quality

I am fully satisfied with the service

Customer Service

My Experience

Prompt service, clear, regular communication/updates from the shop.

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Repair Quality

Customer Service

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They left they foot step on the back trunk

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

I Would have scored it a 10 for the the great customer service. I received from lis and the steadiness of the repairs. Unfortunately the automatic windows aren't working correctly and I need to go back to have it looked at. I was told it should be just a simple fix,perhaps a fuse. Overall I was very satisfied with. A&P collision.

Customer Service

Likely to Recommend

Repair Quality

fast service and excellent work

Customer Service

Excellent

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Repair Quality

Customer Service

My Experience

Amazing shop, friendly staff member! I’ll definitely go back for the service when i need it again!

My Experience

professional

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Repair Quality

Respectful courteous and professional

Customer Service

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Repair Quality

Very good car

Customer Service

My Experience

Likely to Recommend

Everyone was great, very happy with the outcome

Repair Quality

Customer Service

My Experience

The repair of my front bumper was flawless. The color matched well. I was very satisfied with the communication from A&P. They let me know what was going on each step of the way.

Likely to Recommend

Repair Quality

The painted front bumper was ever so slightly a darker shade than the original bumper but overall it looks incredible. No one can tell but us. Also, the communication from A& P was phenomenal.

Customer Service

Communication, timeliness, and transition was flawless!

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Repair Quality

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Repair Quality

Repairs look good but you can tell the paint is a little off

Customer Service

My Experience

You were very rude and unprofessional. We were told that we may not have to pay the deductible as it could possibly be worked out with the insurance. We had to pay it because we were falsely put at fault. You gave us a lot of attitude and said that maybe we shouldn't get into an accident. It was not our fault and we were not looking for the accident. That was a very ignorant thing to say. A few minor scratches on the bumper were not fixed. The hood also was not fixed as the impact from the crash could have displaced it. The amount you charged was way too high. I don't see how replacing a door, the frame underneath and repairing a few other scratches could cost $4,300. You already collected $3,800 and still wanted another $500. It also took a day longer than stated.

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Repair Quality

You were very rude and unprofessional. You originally said that we might be able to avoid the deductible. When we picked the car up, Julio changed his attitude completely, was nasty and demanded that we pay it to get the car back. He said maybe we shouldn't get into accidents. It wasn't our fault and we're not looking for accidents. In fact, the other guy was convicted of falsifying accidents. Even if we had to officially pay the deductible, you could have refunded it or at least not make us pay all of it. The charges were way too high and the $3,800 you made before the deductible should have been more than enough. You could have asked to have the hood repair authorized as you agreed that that could have been part of the accident.

Customer Service

My Experience

I was very pleased with my experience with A& P Collision Center. Everyone I dealt with was informative and professional. I was happy with the work that was done and everything was fondues ahead of time. I would highly recommend A & P Collision Center to anyone looking to get their car fixed.

Likely to Recommend

Repair Quality

Always the most professional and quick service!

Customer Service

So efficient and professional

Likely to Recommend

Repair Quality

Thank you it was quick and painless!

Customer Service