ABRA - Knudtsen Chevrolet - Post Falls

4.9 (2,951reviews)
98%
1900 E. Polston Ave,  Post Falls,  ID  83854
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Shop AssistantSparkles

In operation 87 years.

ABRA Auto Body is a full service repair facility, well known in the community since 1939. Located right off interstate 90 in Post Falls Idaho! We use state of the art repair equipment to repair your vehicle and offer a lifetime warranty good at over 1100 shops across the U.S. All technicians are I-CAR certified and the shop is I-CAR Gold Class and has been for ten plus years. Our customer service is second to none and we work with all insurance providers and repair all makes and models!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM Basic
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru

Reviews (2,951)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting daily or regular text updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new and paint matches described as flawless. Timeliness was a strong point, as numerous customers noted their vehicles were completed ahead of schedule. The friendly, professional, and accommodating staff received high marks for making the repair process stress-free and seamless. A few customers noted areas for improvement directly from their experiences, including occasional delays in scheduling, parts-related setbacks, and isolated instances where repairs required a follow-up visit. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
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"Customer service is outstanding. The work on my vehicle was done perfectly. My car looks amazing again. Would highly recommend and will definitely ..." Read more
"... helpful. Their communication was excellent, they completed the repair ahead of schedule and within the original quoted budget. I would highly recommend ABRA, they are knowledgeable ..." Read more
"The repair quality is excellent. The fact that I had to pay for HALF of the repair, ..." Read more
"... above and beyond to not only fix the body damage but my car was so shiny it looked brand new and smell great. I was very satisfied!" Read more
"... my Chevy Silverado at ABRA- Knudtsen Chevrolet and the workmanship was flawless. Working with the staff was a pleasure, as the folks were professional and friendly and ..." Read more
"... communication as to the status of the repair. ABRA also completed the work a week and a half ahead of schedule, which is very much appreciated." Read more
"Well done, very good communication, job came in a day earlier than anticipated!"
"It was completed before estimated time. They worked hard knowing I had to leave town for family emergency."
"Excellent work, great communication, timely repair."
"Your communication sets you apart. The work has to be good, and it is. Communication is the key in your business."
"... was a realistic time line and they over performed. We were contacted daily regarding progress. Well done team." Read more
"I really appreciate the consistent communication as to the status of the repair. ABRA also completed the work a week and a half ahead ..." Read more
"I was never given an exact date when the vehicle would be ready. Just told a couple of weeks . I would get texts ..." Read more
"... excellent job both in workmanship and communication. I was informed throughout the process on status and progress. Whenever there was a delay, I was told the reason ..." Read more

My Experience

My Experience

Great job on my tailgate. Thanks

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Returned Clean

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My Experience

The specialist were very and welcoming. And my car is beautiful

My Experience

The car looks great, and it was wonderful customer service!

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Returned Clean

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My Experience

My Experience

My car is so beautiful! She looks like new! Def coming here the next time my baby needs a fix job again.

My Experience

My Experience

The team is amazing!

My Experience

Likely to Recommend

I recommended you guys to a co-worker a month before a deer ran into my truck.Because of the work you guys had done in the past on my sons truck. So that one job so far turned into 3 because of the quality of work and front desk ladies

Repair Quality

Nailed it for the color match. And the choice of vendor to replace spray in bed liner cap turned out really nice.

Customer Service

The 2 ladies I spoke with were great to deal with. Great at explaining everything to me about the process from rental to repair work.And I really like how I knew what stage my truck was at

Returned Clean

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My Experience

Good work and busted their butts to get it done early for me so I could tow camper on trip

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Repair Quality

Finished early and job was well done.

Customer Service

Returned Clean

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Excellent Service from start to finish. Friendly staff, timely updates, top notch repair work.

Repair Quality

Top Notch Repair Work! Our car looks brand new, couldn't be more grateful for their quality workmanship.

Customer Service

Excellent Customer Service from start to finish. The team went above and beyond, they treated us with genuine care.

My Experience

I was like a deer in headlights going into this experience. I didn't know what to expect, but Krystyna was so nice, informative and thoughtful. My car looks amazing! It was nice to have it washed and vacuumed out too. Kendra checked me out and was equally kind and professional. I'm very happy with my whole experience. You guys were faster than expected too!

Likely to Recommend

I'm delighted with my experience.

Repair Quality

My car looks beautiful

Customer Service

Krystyna was so kind, thoughtful and professional. I always knew what was going on with my car. Kendra checked me out and was also very kind and professional.

Returned Clean

My Experience

Thank you.

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Returned Clean

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My Experience

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Repair Quality

They did a great job!

Customer Service

They did a very you good job! They communicated with me every step of the way and were so helpful!

Returned Clean