ABRA - Rapid City
In operation 31 years.
From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We took our Toyota Sienna for a body repair after a hit and run. The van was fixed back to new condition and the paint was a spot on match. We are extremely satisfied with this repair on our van.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with my experience. Everyone was very helpful and the communication was excellent. It was a great surprise to be able to get a link and see my car's progress.
Customer Service - 5.0/5.0 -
The staff were very friendly and a great connection in the process of dealing with my insurance company.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
It was a recall situation. All I was told is my vehicle was good to go.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
This is the 2nd time we have had a vehicle repaired by Abra and both times they did an excellent job.
Repair Quality - 5.0/5.0 -
They did an excellent job of repairing the hail damage. Looks brand new!
Customer Service - 5.0/5.0 -
Very responsive, professional and respectful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It’s like new exactly how I wanted it to be so thank you so much just happy to have my car back without it damaged in just over a year of having it much appreciated!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
For obvious reasons before.
Repair Quality - 0.5/5.0 -
I got my front bumper repaired through insurance with ABRA. After working on it for two and a half weeks I came to pick up my finished vehicle. Within two seconds of looking at it I could see more than 10 large flaws, there were deep holes, dings, and obvious paint runs all throughout the brand new bumper and paint, the tape lines were very wavy and off, and worse of all the bumper didnt line up in any way, it stuck out on the sides and the whole top of the bumper was visible from any look. I expressed my disappointment and told the guy helping me I would not accept it. I had already returned my rental vehicle so I was stuck. The guy helping me told me to drop it the car off to them on a Tuesday morning and I could pick it up at the end of day Tuesday. I knew it would be impossible to fix that in one day so I my insurance and sent them the photos. My insurance arranged a new rental for me. When I showed up to drop my car off for the second time I asked if I should point out the problems I seen before I leave. The original guy who helped me, whose name is Axel Johnson, jumped up and we went outside to look at the car. This guy starts arguing with me about the damages, tells me that I dont know anything about car repairs, and was getting heated the whole time. I didnt like the way he was talking to me and he wouldnt accept anything I had to say so we were arguing. He then tells me to give him the keys because he's done talking to me because he "doesnt like me very much." I told him I dont care if he likes me or not the fact of the matter is they did a bad job and need to make it right. He then gets in my face and tells me "I better hope I dont run into him on the streets." So I came to this business, got an extremely bad job done, then I got physically threatened by a so called professional that works here. I was then helped by a higher manager who called me back two days later with my car finished. It was finished properly and to my satisfaction, my insurance even had to come inspect it before returning to me. My car did get fixed in the end, but my experience with this place has been truly horrible, and people should know how they treat their customers.
Customer Service - 0.5/5.0 -
I got my front bumper repaired through insurance with ABRA. After working on it for two and a half weeks I came to pick up my finished vehicle. Within two seconds of looking at it I could see more than 10 large flaws, there were deep holes, dings, and obvious paint runs all throughout the brand new bumper and paint, the tape lines were very wavy and off, and worse of all the bumper didnt line up in any way, it stuck out on the sides and the whole top of the bumper was visible from any look. I expressed my disappointment and told the guy helping me I would not accept it. I had already returned my rental vehicle so I was stuck. The guy helping me told me to drop it the car off to them on a Tuesday morning and I could pick it up at the end of day Tuesday. I knew it would be impossible to fix that in one day so I my insurance and sent them the photos. My insurance arranged a new rental for me. When I showed up to drop my car off for the second time I asked if I should point out the problems I seen before I leave. The original guy who helped me, whose name is Axel Johnson, jumped up and we went outside to look at the car. This guy starts arguing with me about the damages, tells me that I dont know anything about car repairs, and was getting heated the whole time. I didnt like the way he was talking to me and he wouldnt accept anything I had to say so we were arguing. He then tells me to give him the keys because he's done talking to me because he "doesnt like me very much." I told him I dont care if he likes me or not the fact of the matter is they did a bad job and need to make it right. He then gets in my face and tells me "I better hope I dont run into him on the streets." So I came to this business, got an extremely bad job done, then I got physically threatened by a so called professional that works here. I was then helped by a higher manager who called me back two days later with my car finished. It was finished properly and to my satisfaction, my insurance even had to come inspect it before returning to me. My car did get fixed in the end, but my experience with this place has been truly horrible, and people should know how they treat their customers.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had my vehicles repaired at other shops locally and they don’t even come close to the professional quick service Abra provided. You guys are in a league all your own. I appreciate the hassle free experience and would 100% recommend (and I have on the Ellsworth base forums) you guys to others needing vehicle repairs.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Axel was very accommodating to my scheduling conflicts and the truck came out great