ABRA - Rapid City

4.8 (3,779reviews)
95%
350 N. Lacrosse St.,  Rapid City,  SD  57701
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Shop AssistantSparkles

In operation 31 years.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (3,779)

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Repair Quality

My car looks beautiful! I'm so happy but the odometer and my gas milage thing is not working.

Customer Service

Returned Clean

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Repair Quality

Staff was very helpful and the quality of work done exceeds expectations.

Customer Service

They were very helpful and prompt to return calls

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I would recommend ABRA over every other body shop in Rapid City.

Repair Quality

The repair is outstanding!

Customer Service

They were constantly engaged with clear communication throughout the entire process.

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Repair Quality

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Later then committed.

Repair Quality

Front desk staff refused to take a check. They don’t know how to process this just like a debit card. Very rude. Took quite awhile for the repair. But guarantee is nice.

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Returned Clean

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Returned Clean

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Repair Quality

I really like the repair job the did on my front damage

Customer Service

They were very informative and kept me informed

Returned Clean

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Repairs resulted in extraneous noises and additional time.

Repair Quality

The exterior paint looks great; the communication via text was very helpful; repairs completed on time. We are however taking the car back in on Tuesday to identify and eliminate noises coming the from window/door/dash areas.

Customer Service

My Experience

The people at Abra were all very helpful, friendly, and professional. They worked with me to get the best deal possible for the work that needed to be done and even managed to get my car back to me about half a day earlier than I was expecting. I know I’m definitely going to be going back to them for any car issues in the future.

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Repair Quality

Great communication from Axle Johnson

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My Experience

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None

Repair Quality

Being kept informed about the claim decision making was good

Customer Service

Customer service was professional

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Repair Quality

Jeff the technician did a fabulous job. I am very happy with his performance. I hope you give him a raise

Customer Service

The estimator, I can’t remember his name was friendly and knowledgeable

Returned Clean