Abshire Enterprises Inc DBA Big K's Towing Service

4.9 (1,243reviews)

97%

(304) 267-6803

312 Clyde Borum Rd, Inwood, WV 25428

97%

312 Clyde Borum Rd
Inwood, WV 25428

Get Directions Email

About Abshire Enterprises Inc DBA Big K's Towing Service

312 Clyde Borum Rd
Inwood, WV 25428

Get Directions Email

In operation 47 years.

Services

Free Estimates
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Motorcycle Repair
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 6:00 pm
Tue	7:30 am - 6:00 pm
Wed	7:30 am - 6:00 pm
Thu	7:30 am - 5:00 pm
Fri	Closed
Sat	Closed

* Holiday hours may differ.

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Reviews (1,243)

Sort By:
Newest
Rating

982 Customers Rated

5 Stars

67.5% Complete

(839)
4 Stars

7.1% Complete

(88)
3 Stars

2.2% Complete

(27)
2 Stars

0.8% Complete

(10)
1 Star

0.5% Complete

(6)
< 1 Star

1% Complete

(12)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs that leave vehicles looking brand new, with many noting they could not tell any damage had occurred. The shop receives strong recognition for its proactive communication, including regular text and email updates throughout the repair process. Timeliness is a frequent highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Many customers are repeat visitors, reflecting lasting trust in the shop. A small number of customers noted concerns about incomplete repairs and scheduling inconsistencies, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Thank you for the nice work you did on our Ford F 150. It's an old truck ,but she still has a lot of life ..." Read more

"Big Ks never disappoints and their customer service is always a 1010. I will always recommend Big Ks."

"Very happy with the work done on my car. High quality work done for a fair price and ahead of schedule. Would recommend them to anyone."

"Service was phenomenal. The staff were very helpful and friendly."

"Yes but the mechanic simply smacked the panel it didnt fix the issue and said it was in tight enough and that it would ..." Read more

"Vehicle was done sooner than expected and they always keep me updated"

"Ready earlier than expected"

"Big Ks did an awesome job getting our truck fixed and back to us quickly! I highly recommend Big Ks!!!"

"The dates for completion were extended more than once. Almost 40 days to complete body work. I think that it is complicated ..." Read more

"... great. Very happy with the work that was done. I was very impressed with the time it took to repair. Thought I would have to wait longer than I did. Thank you" Read more

"Great work and great communication. Love the text updates! Thank you!"

"... to perfection. The staff was great to work with. We were text all important information from beginning to the end. Thank you for fixing our vehicle ." Read more

"I really appreciated the text updates while they were working on my car."

"Great communication! Texting was so helpful!"

"The only thing that would have been better is to have a reason sent along with the extension."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Thank you for the nice work you did on our Ford F 150. It's an old truck ,but she still has a lot of life ..." Read more

"Big Ks never disappoints and their customer service is always a 1010. I will always recommend Big Ks."

"Very happy with the work done on my car. High quality work done for a fair price and ahead of schedule. Would recommend them to anyone."

"Service was phenomenal. The staff were very helpful and friendly."

"Yes but the mechanic simply smacked the panel it didnt fix the issue and said it was in tight enough and that it would ..." Read more

"Vehicle was done sooner than expected and they always keep me updated"

"Ready earlier than expected"

"Big Ks did an awesome job getting our truck fixed and back to us quickly! I highly recommend Big Ks!!!"

"The dates for completion were extended more than once. Almost 40 days to complete body work. I think that it is complicated ..." Read more

"... great. Very happy with the work that was done. I was very impressed with the time it took to repair. Thought I would have to wait longer than I did. Thank you" Read more

"Great work and great communication. Love the text updates! Thank you!"

"... to perfection. The staff was great to work with. We were text all important information from beginning to the end. Thank you for fixing our vehicle ." Read more

"I really appreciated the text updates while they were working on my car."

"Great communication! Texting was so helpful!"

"The only thing that would have been better is to have a reason sent along with the extension."

Tonya (Chevrolet owner) reviewed 8/27/26

You guys did a fantastic… My car looks like nothing ever happened!! Thank you ALL so much!!! The whole process was so easy thanks to everyone at Big K!!

Sherry (Ford owner) reviewed 8/21/26

They repaired my truck very quickly! I was very impressed to have my vehicle back in one day! Best place around for body work! Very satisfied customer and highy recommend.

Denise (Honda owner) reviewed 8/17/26

I will soon be returning to the shop for the third visit. The leak is concerning to me as it is not a small drip.

Patricia (Toyota owner) reviewed 8/10/26

All I can say is that my experience with Big K's Body Shop was great. Everyone was very nice like family . Thanks again for a great job.

Good job

Steven (Toyota owner) reviewed 8/8/26

Very happy with the personal service, treated like family. Staff is friendly knowledgeable, and competent. Work is spectacular! Outstanding!!

Everything was outstanding! Friendly, knowledgeable and helpful. Work was great, would highly recommend!

Robert (Acura owner) reviewed 8/4/26

Jay (Chevrolet owner) reviewed 7/27/26

There work speak for it self.

Big K'S does Quilty work!!

There work is excellent!!

Dwayne (Jeep owner) reviewed 7/27/26

Barry (Nissan owner) reviewed 7/25/26

Lori (Ford owner) reviewed 7/25/26

We really appreciate all the hard work everyone at your company has done for us. I know its an old truck. Thank you for working with us to repair it. A big thank you from my family and i.

We would recommend this shop to anyone that needs or are looking to get work completed on their vehicle.

Thank you for the nice work you did on our Ford F 150. It's an old truck ,but she still has a lot of life in her. Thank you for treating our truck like a newer one. Everyone did a job well done.

From the 1st day we came to Big K's, everyone made us feel welcome. They looked into everything that needed done. They went above and beyond to help us. Thank you so much.

Terri (Ford owner) reviewed 7/23/26

You all did an amazing job ! Car looked great, everyone I spoke to was so friendly and I got daily updates where my car was in the process. Would 100% use you all again and will be recommending to others. Many thanks!!

Mary (Nissan owner) reviewed 7/21/26

The courtesy and helpfulness of staff was amazing.

James (Honda owner) reviewed 7/20/26

Marissa (Honda owner) reviewed 7/18/26

Got the front end repaired after hitting a deer, by the drivers head light is a cap and the light clearly goes over the panel now. Took it back the mechanic just smacked it and said it was fine that it would mold in with the heat.

Again mechanic didn’t really seem to care about my concern that the panel clearly isn’t clipped in fully

Paul (Chevrolet owner) reviewed 7/17/26

10. Great job done on time

Jose (Ford owner) reviewed 7/16/26

Great Service desk and transparent throughout the whole process.

Jo (Nissan owner) reviewed 7/16/26

Aaron (Hyundai owner) reviewed 7/15/26

Everybody there is super friendly and informative. their facility is way closer to my home in the Inwood area than every other GEICO recommended shop ( saving me an hour in back and forth drive time ) Overall my experience with Big Ks was outstanding! WOULD RECOMEND !

Ricky (Chevrolet owner) reviewed 7/15/26

Quick turnaround, excellent service, friendly staff, & excellent work. I would highly recommend Big K’s !!!

Kimberly (GMC owner) reviewed 7/13/26

They did a great job …looks like nothing ever happened!

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Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Abshire Enterprises Inc DBA Big K's Towing Service

About Abshire Enterprises Inc DBA Big K's Towing Service

Reviews (1,243)

982 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 2.5/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 2.5/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.0/5.0

Repair Quality - 3.0/5.0 -

Customer Service - 3.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?