Caliber - Martinsburg
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0 -
I was very satisfied with the final completion of the vehicle repair, but I don’t feel that a 10 is acceptable due to the amount of days it took & that it wasn’t completed when I was told it was.
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
I received frequent updates on the progress of my repairs and the service representative I worked (Zach) with was pleasant, attentive, and made everything about the process easy to understand.
My Experience - 5.0/5.0 -
Have no thoughts. All around great experience. They kept me up to date on my repairs.
My Experience - 5.0/5.0 -
These people are great!
My Experience - 5.0/5.0 -
Everything looks perfect. The workmanship is great. The paint matched perfectly. Overall, very satisfied.
Likely to Recommend - 5.0/5.0 -
Definitely would recommend
Repair Quality - 5.0/5.0 -
The employees were friendly and easy to work with. They kept me informed of the progress as it was being completed.
Customer Service - 5.0/5.0 -
See previous response
Returned Clean
My Experience - 5.0/5.0 -
Great service. Kept me informed throughout the process. Repair looked perfect after completion
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
The employee said that he will match the driver door color with the repair that was done, but that didn't happens
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repair job, high quality finish.
Customer Service - 5.0/5.0 -
Customer service is always kind, courteous, and professional. Can’t beat that experience.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The staff was professional in every aspect
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I felt good driving home from the parking lot
My Experience - 5.0/5.0 -
Great communication and was always kept up to date on repair status.