Absolute Auto Body, Inc. - Everett

4.9 (635reviews)
98%
31 SW Everett Mall Way,  Everett,  WA  98204
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In operation 21 years, 20 years at this location.

Absolute Auto Body is a family owned and operated auto repair business that has been serving the community since 2005. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We have been awarded Top 3 Best of Western Washington for 8 years in a row.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (635)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with many highlighting flawless communication and regular status updates throughout the repair process. Repairs are frequently described as excellent, with vehicles returned looking brand new, and several customers noting that their cars were also cleaned inside and out as an added touch. Timeliness is a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. Many customers are repeat visitors and enthusiastically recommend the shop to friends and family. A few customers noted minor areas for improvement, such as ensuring all promised repair items are completed and providing clearer upfront cost estimates, but these observations are far outweighed by the overwhelmingly positive feedback received.
AI-Generated from reviews written in the last 12 months
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"Great customer service and top quality repair work. Have had insurance repair work done by Absolute and ..." Read more
"... accident. It was returned cleaned inside and out. The repair is perfect and they went the extra mile to repair paint on all areas near the damage. Unbelievable ..." Read more
"... for the excellent job. Im incredibly impress with the quality of the repair, the car looks as good as new. And your team was friendly." Read more
"Very nice customer service and very good auto body craftmanship."
"You guys are spectacular! You do excellent detailed work and I was very happy with the service. I will definitely recommend you ..." Read more
"It was a day earlier, which fit into our schedule better than if it had been ready on the day promised."
"... I picked up my car it was cleaned inside and out! Also was completed early! Thank you Absolute Auto Body!" Read more
"... depending on how long for the paint to dry but I turned my car in on a Monday and got it back that same Friday morning !" Read more
"Was ready a day or two earlier than expected"
"It was even repaired earlier than promised."
"Great communication throughout the entire process from scheduling and arranging loaner car, and daily ..." Read more
"Communication is flawless. Explanations clear."
"I was always kept informed about progress without me having to call to see about progress"
"Fantastic experience: smooth, communicative, professional and kind."
"Such flexible, kind communication and helpful scheduling."

My Experience

Absolute does an incredible job on repairs and very professional and great with their customers,will recommend anyone to absolute and have already done thst.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very, very pleased with the car. I complement your work and how smooth the whole process was.

Likely to Recommend

Repair Quality

Very pleased with your work

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Was good and quick

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I recommended Absolute to a Nextdoor post recently.

Repair Quality

Great customer service and top quality repair work. Have had insurance repair work done by Absolute and wouldn't go anywhere else.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very happy with the work done in my car. It looks great. They kept me updated on the progress of my vehicle and it was ready the day before the time frame I was given. They even detailed the inside of my car and it smelled good. I really appreciated that! I Will def use them again in the future if I need to.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Perfect customer service and beautiful job done

Likely to Recommend

All in all, I had a good experience with Absolute Auto Body. They were professional and communicated well with me throughout the repair process. I did notice that the estimate was less than half of what the total repair was in the end. I understand how that happens once you get in and see the scope of the repairs needed. But more than double the cost was enough to get my attention. Bottom line, the repairs were done as quick as possible and correctly. I would recommend this shop.

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The car looks better after the accident. It was returned cleaned inside and out. The repair is perfect and they went the extra mile to repair paint on all areas near the damage. Unbelievable communication throughout the process. Kind friendly staff engagement. You could give lessons in customer service. Thank you so much!

My Experience

This is third time I’ve used Absolute for a car repair over the years. I feel very comfortable in dealing with your company and would definitely recommend you to others. Thanks

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Would definitely recommend them!

Repair Quality

They were professional, courteous, accomodating and even worked quickly since i didnt have a rental car. The car is beautiful too!

Customer Service

Excellent

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repair job was excellent, beyond what I expected! Very pleased!

Likely to Recommend

Customer service and repair was top notch!

Repair Quality

Repair was excellent

Customer Service

Excellent

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Exelent job 👍

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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