Caliber - Everett

4.8 (3,871reviews)
96%
5505 Evergreen Way,  Everett,  WA  98203

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,871)

Customers say
Overall Customer Satisfaction
Customers consistently praised the exceptional service quality, with many noting repairs were completed to a high standard, often describing their vehicles as looking brand new. The communication throughout the repair process was a standout highlight, with frequent text updates and proactive outreach keeping customers well-informed at every stage. Timeliness was another major strength, as numerous customers were pleasantly surprised to receive their vehicles ahead of the estimated completion date. Customers also appreciated the seamless coordination with insurance companies and rental car services. A few customers noted areas for improvement, including clearer communication during delays, more thorough final inspections before vehicle delivery, and better transparency around parts and repair decisions, as mentioned directly in their feedback.
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"... is incredibly accommodating and helpful. And they repaired my vehicle two weeks earlier than the estimated completion time. Would recommend." Read more
"Very Welcoming, Friendly staff, Excellent Work and Completed 7 Days Early. Couldn't Be Happier With The Experience."
"... team did an excellent job of keeping me informed, delivered my vehicle before the estimated date, and the work looks amazing." Read more
"Original estimate was a 30 day turnaround, but they managed to get it all repairs and detailing done in 10 days. Would recommend"
"... every step in the process, and was delighted, nay, THRILLED to have my car returned to me three days early! Thank you, Caliber Collision, for helping me return ..." Read more
"The text updates I received were so thorough and frequent that I never had to reach out to find out the status of the repair. It was great!"
"I felt that this team did an excellent job of keeping me informed, delivered my vehicle before the estimated date, and the work looks amazing."
"Great and frequent communication and quick service considering it was done during the holidays."

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Justin from Everett is very prompt with communication from start to finish. He was very accommodating and professional. Truly recommended!

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Returned Clean

My Experience

Kyle was amazing. Restored the car to original condition and maintained great communication throught the process!

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Good fast service

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Good contact with staff, quick time for completion

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Staff was friendly and considerate work was done quickly

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Fast and fantastic service!

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Ask me to come in closer to when the car is ready. I had to wait over an hour for my car.

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Great customer service as the car looked great!

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Again, great customer service!

My Experience

Communication, professionalism, response time when asked a question, friendliness and quality of work were all EXCELLENT. I will definitely be referring your company to others in the future. Thank You!!!

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Very professional, friendly, thorough and thoughtful. I would definitely use their services again and also recommend to family and friends. Kyle is awesome-give that man a raise!!! Thank you

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Returned Clean

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Good work, but would caution about the cost.

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we are satisfied with the end product, but were very surprised at the final cost. the estimate for the repair on the hood was initially quoted as around $800.

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Personnel were very prompt, informative

Returned Clean

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Just like nothing happened. Great job!

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