Caliber - Everett

4.8 (3,788reviews)
95%
5505 Evergreen Way,  Everett,  WA  98203

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,788)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular text updates, daily progress reports, and proactive contact throughout the repair process. The timeliness of repairs frequently exceeds expectations, with many vehicles completed ahead of schedule. Customers regularly commend the thorough cleaning of vehicles upon return and the high quality of repair work that makes cars look brand new. The convenience of having Enterprise rental next door is frequently mentioned as a positive feature. While most experiences are overwhelmingly positive, a few customers noted minor issues with paint matching, missed parts during reassembly, or communication gaps, but these were typically resolved quickly and professionally.
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"Van never looked better."
"Nothing seems out of place, car isn't screaming service lights, and the paintbuffer job looks great."
"Excellent quality in both customer service & car repair"
"Completely satisfied. A+ work!!"
"It looks great!"
"Was actually done early! Loved it!"
"... the time for repairs to be completed was 4pm, but finished 2hrs before." Read more
"It's ready earlier than what the estimate date"
"... efficient and thorough. They did an excellent job and came in under the original estimate. We very much appreciated the work they did" Read more
"Earlier than expected"
"Communication was excellent!"
"Loved the text updates!"
"Great communication throughout the process! They even cleaned up a few miner scratches that was ..." Read more
"Great communication during the whole process. They took great care of my car during a stressful ..." Read more
"Consistent updates help me feel assured there was progress on my vehicle"

Likely to Recommend

Repair Quality

Fast and easy to coordinate. But on receipt of the vehicle there was paint on the tire below where the repair was done.

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My Experience

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Returned Clean

My Experience

Mostly my fault but sunglasses stolen out of glove compartment. Other than that, customer service and workmanship was exceptional.

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Customer Service

Entire process was terrific. -1 for getting sunglasses stolen from glove.

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Returned Clean

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Repair Quality

Olivia in the office was fantastic to work with and Kyle did excellent work.

Customer Service

Olivia in the office was fantastic to work with and Kyle did excellent work.

Returned Clean

My Experience

It was a pleasure to have Daniel Working with me. He made me feel confident that my vehicle would be repaired properly. Thank you

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Repair Quality

Customer Service

My Experience

Really good job they make it look like it never happened

My Experience

Kyle did well communicating and the repair looks great.

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Repair Quality

Kyle and group did a great job.

Customer Service

Kyle and his group did a great job.

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Returned Clean

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My Experience

Daniel was great and made the whole experience better than unexpected! The receptionist was also good and on her game!

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Repair Quality

Love it

Customer Service

Thank you so much

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My Experience

The work done to my vehicle looks completely finished βœ…

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Repair Quality

Work looks good

Customer Service

Good

Returned Clean

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Repair Quality

Finished early with good quality

Customer Service

Friendly and explained what was happening clearly

Returned Clean

My Experience

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