Central Body Works Inc.

4.9 (1,687reviews)
95%
6500 Evergreen Way,  Everett,  WA  98203

In operation 69 years, 54 years at this location.

Central Body Works is a family owned collision repair shop that has been serving the community since 1958. Our goal is to provide high quality repairs in a timely manner. We provide a high level of customer communication throughout the repair process including text messages and email with the owner of the vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,687)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than before the accident. The team receives strong recognition for exceptional customer service, with staff described as friendly, courteous, and professional throughout the process. Communication is frequently highlighted as a standout strength, with customers appreciating regular text and phone updates keeping them informed at every stage. Many customers were pleasantly surprised when repairs were completed ahead of schedule. Bonus touches like interior detailing and car washes were noted as unexpected and appreciated extras. A few customers, per their own comments, mentioned occasional delays due to parts suppliers and wished for more proactive communication during those periods, but generally acknowledged these issues were outside the shop's control.
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"You guys did such an amazing job and even surprised me with detailing the inside of my car. 10 out of work definitely will recommend ..." Read more
"... friendly people! Always kept open communication and did an amazing job with the repair! I was impressed and would recommend to anyone!" Read more
"The body work looks flawless. I did discover one of the AC lines under the hood ..." Read more
"Outstanding service from start to finish! I was kept informed every step of the way about my ..." Read more
"I actually got it back 4 days earlier than expected."
"A day early was a surprise and very welcomed."
"... kind and very helpful. They made a110% effort to get my 4Runner back to me not just on time but early. I would definitely recommend." Read more
"It still is not done but was asked to pick it up."
"My truck was not ready on the day that I was told that it was ready. I had to leave it for an additional ..." Read more
"Outstanding service from start to finish! I was kept informed every step of the way about my cars progress. Ill definitely be recommending them to friends and ..." Read more
"Communication was very detailed"
"texts messages throughout repair process with updates. great customer service."
"Need better communication. I always had to reach out to check on the status and was told they would reach ..." Read more
"Great communication. Loved the updates and personal calls"

My Experience

Customer service was great, the main guy was friendly, it was done in a very timely manner, all your staff was friendly. Nothing I could have a problem with

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Excellent work and great at keeping me updated on the status of my repair

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Returned Clean

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Central body works did a great job on my car, got done very quick with the amount of damage I had. The front desk staff are very helpful and friendly.

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Returned Clean

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Highly recommend this business. I am really happy with the repairs done to my car.

Customer Service

Really liked Mike and Kim in the office.

Returned Clean

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They did a fabulous job. Also did in good time. They cleaned my car so it looks brand new. Levi was a very nice person to deal with. If anyone needs body work on there car I would certainly tell them to go to central body works.

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My Experience

Your team is amazing and the care, communication, and service that you provide is appreciated. Thank you, Levi!

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Communication was great

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Returned Clean

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Friendly and thorough. Took care of the rental car.

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Already recommended one person and will continue to do so

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Car looks amazing.

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Everyone was so kind and caring

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Returned Clean

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Returned Clean

My Experience

Excellent customer service and communication! Thank you!

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And we will be back, if necessary.

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Excellent service from everyone in the shop. They went above and beyond my expectations. Great team.

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They kept me informed

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Levi and the team went above and beyond my expectations. If I ever need their services again I will definitely use them. I highly recommend this facility

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I can’t say enough about this facility

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