Acr Collision Center

4.9 (469reviews)

99%

(510) 380-4054

2840 Broadway, Oakland, CA 94611

99%

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2840 Broadway
Oakland, CA 94611

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About Acr Collision Center

See Photos

2840 Broadway
Oakland, CA 94611

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

In operation 18 years.

ACR Collision Center is a family owned auto repair business that has been in business since 2008. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at ACR Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the bay area.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Genesis

Hyundai

I-Car

Infiniti

Kia

Nissan

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Website

Reviews (469)

Sort By:
Newest
Rating

463 Customers Rated

5 Stars

90% Complete

(422)
4 Stars

6.8% Complete

(32)
3 Stars

1.1% Complete

(5)
2 Stars

0.4% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.4% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, professional staff, and outstanding repair work. Many highlighted that vehicles were returned looking brand new, with several noting the added bonus of complimentary cleaning and detailing. The communication throughout the repair process was frequently commended, with customers appreciating regular updates and clear explanations at every stage. Timeliness was another strong point, as numerous customers reported their vehicles being completed ahead of schedule. A few customers noted minor concerns, such as occasional delays due to parts availability or minor alignment issues, as mentioned directly in their feedback. Overall, the overwhelming majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"The repair was immaculate. You couldnt even tell that my car had been hit excellent work"

"They did an amazing job on my car. It was beyond my expectations."

"Excellent repair quality and customer service went beyond my expectations!"

"From start to finish an amazing experience, so much attention to detail. My car came back better than when I dropped it off!"

"my car looks better than even before the accident"

"I was given an estimate of five days; the repair was completed in three"

"It was earlier than expected."

"They were very fast he gave me a completion date of 8 day it was ready in 2 days a and they did a nice job"

"they even completed it early"

"There never really was a promised deadline but it kept getting pushed back as the team found more issues and waited for parts"

"Great communication, great follow up. Clearly explained what was happening and stayed in contact."

"Communication 100%"

"Excellent communication throughout the repair, but the insensitivity of the repeated calls for ..." Read more

"Communication was wonderful. There were no surprise issues or delays."

"Everything was handled with clarity and transparency"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The repair was immaculate. You couldnt even tell that my car had been hit excellent work"

"They did an amazing job on my car. It was beyond my expectations."

"Excellent repair quality and customer service went beyond my expectations!"

"From start to finish an amazing experience, so much attention to detail. My car came back better than when I dropped it off!"

"my car looks better than even before the accident"

"I was given an estimate of five days; the repair was completed in three"

"It was earlier than expected."

"They were very fast he gave me a completion date of 8 day it was ready in 2 days a and they did a nice job"

"they even completed it early"

"There never really was a promised deadline but it kept getting pushed back as the team found more issues and waited for parts"

"Great communication, great follow up. Clearly explained what was happening and stayed in contact."

"Communication 100%"

"Excellent communication throughout the repair, but the insensitivity of the repeated calls for ..." Read more

"Communication was wonderful. There were no surprise issues or delays."

"Everything was handled with clarity and transparency"

Larry (Mercedes-Benz owner) reviewed 10/22/26

Anton K (Hyundai owner) reviewed 10/22/26

Already have told neighbors in the building.

Patrick (Mazda owner) reviewed 10/22/26

No comment

Professional

Go Ricky

Cherin (Fiat owner) reviewed 10/21/26

They addressed all the car’s needs and some requests I mentioned.

Theresa (BMW owner) reviewed 10/19/26

Estimator, Ricky Johnson throughly reviewed the damage and was very accommodating. The repairs were timely and finished ahead of the estimated time.

Jennifer (Mercedes-Benz owner) reviewed 10/13/26

Great experience! Would totally recommend

Looks great! Like nothing ever happened!

Professional, timely, great communication and work!

Alma (Buick owner) reviewed 10/12/26

Very satisfied. They did an excellent job.

Excellent customer service, worked with me when I had to.push back the date to bring in my vehicle and the final job was excellent.

Jacqueline (Subaru owner) reviewed 10/7/26

Excellent workmanship

The owner and assistant manager were lovely in person, and the work was done perfectly. My only complaint is that I would sometimes have to leave messages and then either not hear back until the next day or not hear back at all.

Roseanne (Ford owner) reviewed 10/2/26

Amazing shop

Amazing

Christine (Toyota owner) reviewed 9/28/26

Tyrone (Toyota owner) reviewed 9/21/26

The fastest, easiest and nicest shop in town! I will definitely be bringing any car here and highly recommend their service!

James (BMW owner) reviewed 9/21/26

Absolutely

I am very happy with the repair and the service provided.

Aron (Hyundai owner) reviewed 9/17/26

Darlene (Toyota owner) reviewed 9/15/26

Ricky and the team there are awsome! Ricky walked me through step by step the repairs plus some others that were needed and the work was completed to my satisfaction and my vehicle was ready as promised.

Robert (Hyundai owner) reviewed 9/14/26

Excellent professional service. Paint match was perfect. A pleasure to deal with Ricky

George (Toyota owner) reviewed 9/14/26

Xavier (Toyota owner) reviewed 9/14/26

Lan (Toyota owner) reviewed 9/11/26

Ana Carolina (Honda owner) reviewed 9/10/26

Julie (Mazda owner) reviewed 9/7/26

Thorough, communicative, timely, and helpful. Very courteous staff.

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Acr Collision Center

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About Acr Collision Center

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Reviews (469)

463 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0