Acr Collision Center

4.9 (449reviews)
98%
2840 Broadway,  Oakland,  CA  94611

In operation 18 years.

ACR Collision Center is a family owned auto repair business that has been in business since 2008. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at ACR Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the bay area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Genesis
Hyundai
I-Car
Infiniti
Kia
Nissan

Reviews (449)

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Repair Quality

They did a perfectly professional job!!!

Customer Service

They were candid, effective and timely!!!!

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Repair Quality

Customer Service

ACR did a great job on my car. They were professional, communicative about the process and turnaround time. April was great about following up with me. Everything went smoothly.

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Customer Service

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Very likely

Repair Quality

Absolutely

Customer Service

They were so fast and efficient. I loved the experience and I am so satisfied with the work.

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Repair Quality

Customer Service

Great Work Great People

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Customer Service

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Above and beyond

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Perfect service ⭐️⭐️⭐️⭐️⭐️

Repair Quality

Great service ⭐️⭐️⭐️⭐️⭐️

Customer Service

I received really professionally great service. Ricky snd April were just perfect

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Customer Service

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Customer Service

The front desk girl was AMAZING ! 10/10 service

Likely to Recommend

From the moment I drove into ACR's shop for the estimate, to the time I picked up my car after all work was completed, the ACR staff - April in particular - were extremely polite and helpful every step of the way. Their communication was exceptional.

Repair Quality

From the moment I drove into ACR's shop for the estimate, to the time I picked up my car after all work was completed, the ACR staff - April in particular - were extremely polite and helpful every step of the way. Their communication was exceptional.

Customer Service

From the moment I drove into ACR's shop for the estimate, to the time I picked up my car after all work was completed, the ACR staff - April in particular - were extremely polite and helpful every step of the way. Their communication was exceptional.

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Customer Service

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Customer Service

Great customer service and great job!

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I'll tell them to make. sure the parts are correct.

Repair Quality

Customer Service

Pretty good job but they used after market parts that weren't compatible. They had to reorder the correct parts. I had to be the one to point it out to them and make sure it was correct even though the guy s aid he'd noticed also. I'm like if you noticed it, why am I noticing it? They knew it was the wrong parts and were just going to go with it.

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Repair Quality

AAA was unfair in what was covered, but ACR was great

Customer Service

April and Ricky are great.

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April in the office was beyond helpful, and my car came back quickly and beautifully!

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Outstanding service and both April and Ricky provided outstanding customer service!

Repair Quality

Customer Service

Excellent customer service from initial contact through completion

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Customer Service