Al Brodeur's Auto Body Inc.

5.0 (2,244reviews)

99%

(508) 485-1082

87 Mill Street Central, Marlborough, MA 01752

99%

See Photos

87 Mill Street Central
Marlborough, MA 01752

Get Directions Website Email

About Al Brodeur's Auto Body Inc.

See Photos

87 Mill Street Central
Marlborough, MA 01752

Get Directions Website Email

In operation 56 years.

We understand being involved in an accident can be overwhelming, and the claims process confusing. Our one-stop repair experience allows you to make one phone call to us and our expert claims staff will handle your repair from start to finish. We arrange rentals, communicate and negotiate your claim with the insurance company, and our Platinum I-CAR trained technicians will repair your vehicle in accordance with manufacturer repair methods. We are your trusted road to repair since 1970!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Detailing
Paintless Dent Repair
On-Site Car Rental - Hertz®

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:30 am - 5:00 pm
Tue	8:30 am - 5:00 pm
Wed	8:30 am - 5:00 pm
Thu	8:30 am - 5:00 pm
Fri	8:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Honda

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

Subaru

Volvo

Call

Website

Reviews (2,244)

Sort By:
Newest
Rating

1,495 Customers Rated

5 Stars

63.8% Complete

(1432)
4 Stars

1.9% Complete

(43)
3 Stars

0.4% Complete

(10)
2 Stars

0.1% Complete

(3)
1 Star

0.1% Complete

(2)
< 1 Star

0.2% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The text message update system received widespread appreciation, keeping customers informed throughout the repair process. Staff were frequently described as professional, courteous, knowledgeable, and friendly. Customers also highlighted the seamless handling of insurance coordination and rental car arrangements. The complimentary interior and exterior detailing upon vehicle return was a pleasant surprise for many. A few customers noted they would have appreciated more frequent status updates, and one mentioned parts could be ordered earlier in the process. Overall, customers express high satisfaction and loyalty, with many indicating they would not go anywhere else for auto body repairs.

Select to learn more

Service Quality
Timeliness
Communication

"The best customer service I have ever received from beginning to end. A car accident is hard enough, but you made the repair ..." Read more

"... spotless, and it honestly felt amazing to drive it again. Im extremely satisfied with the service and the quality of the work. Highly recommend!." Read more

"... Your team is excellent. I was updated regularly. Respectful, kind, professional, efficient, and proficient. My jeep looks so much better now than it did before ..." Read more

"... with. The team is professional and very efficient...I got my car back in 8 days and it looked brand new...other shops would have taken a month!!" Read more

"Car looked beautiful!!! Actually to be very honest it looked better now than the 1st day I got the car. The front bumper and grill are solid. Fabulous job!!! ..." Read more

"... with. The team is professional and very efficient...I got my car back in 8 days and it looked brand new...other shops would have taken a month!!" Read more

"Excellent work. Finished ahead of schedule."

"... dealt with the insurance company without needing me. This was a 1010 well done and fast repair!" Read more

"Took longer than I thought, but it was fine. They did a beautiful job!"

"Very communicative and use of texting to keep me informed was invaluable."

"Al Brodeurs are the best! In communication regarding the repair, quality of workmanship and the staff! They are very welcoming and go out of their way to ..." Read more

"The communication is amazing. The updates were helpful. The team is compassionate and helpful"

"... are extremely professional and friendly. They also provided status update every other day to keep me in the loop, which I really appreciated." Read more

"Staff explained the process clearly and provided regular progress updates via text"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The best customer service I have ever received from beginning to end. A car accident is hard enough, but you made the repair ..." Read more

"... spotless, and it honestly felt amazing to drive it again. Im extremely satisfied with the service and the quality of the work. Highly recommend!." Read more

"... Your team is excellent. I was updated regularly. Respectful, kind, professional, efficient, and proficient. My jeep looks so much better now than it did before ..." Read more

"... with. The team is professional and very efficient...I got my car back in 8 days and it looked brand new...other shops would have taken a month!!" Read more

"Car looked beautiful!!! Actually to be very honest it looked better now than the 1st day I got the car. The front bumper and grill are solid. Fabulous job!!! ..." Read more

"... with. The team is professional and very efficient...I got my car back in 8 days and it looked brand new...other shops would have taken a month!!" Read more

"Excellent work. Finished ahead of schedule."

"... dealt with the insurance company without needing me. This was a 1010 well done and fast repair!" Read more

"Took longer than I thought, but it was fine. They did a beautiful job!"

"Very communicative and use of texting to keep me informed was invaluable."

"Al Brodeurs are the best! In communication regarding the repair, quality of workmanship and the staff! They are very welcoming and go out of their way to ..." Read more

"The communication is amazing. The updates were helpful. The team is compassionate and helpful"

"... are extremely professional and friendly. They also provided status update every other day to keep me in the loop, which I really appreciated." Read more

"Staff explained the process clearly and provided regular progress updates via text"

Gloria (POLE owner) reviewed 7/22/26

Polite, easy to deal with. I would have given a 10, but the "lifetime warranty" has some gaps. For example if a part they used is defective, it is my responsibility to exercise the warranty.

Excellent

Sondra (Toyota owner) reviewed 7/21/26

Andrew (Toyota owner) reviewed 7/20/26

Excellent service and excellent work on the repair!

Sean (Ford owner) reviewed 7/20/26

I specifically asked for that shop based on the work they did on a claim for my daughter

The folks at Brodeur were excellent to work with. They were very friendly and kept me updates on my repairs via text. The work done looks flawless, to me.

Everyone I worked with was very knowledgeable and friendly. They helped me out with any questions I had

Joseph (BMW owner) reviewed 7/17/26

Sandra (Toyota owner) reviewed 7/16/26

Always professional, kept us well informed

Have in the past a d will continue to do so. It's clear that Amica holds you in high regard.

Superlative work as always.

You folks are always pleasant and accommodating

Linda (Volkswagen owner) reviewed 7/14/26

Excellent job smooth and helpful working with everyone

Vinoo (Toyota owner) reviewed 7/14/26

James (Toyota owner) reviewed 7/13/26

Scott (Jeep owner) reviewed 7/13/26

great job

car looks great

Robert (Nissan owner) reviewed 7/13/26

Stan (Toyota owner) reviewed 7/7/26

Jaemin (Genesis owner) reviewed 7/6/26

Al Brodeur's staff members are extremely professional and friendly. They also provided status update every other day to keep me in the loop, which I really appreciated.

Lucia (Buick owner) reviewed 6/29/26

Jovani (RAM owner) reviewed 6/29/26

Easy process and great experience ..body shop was excellent

Deborah (Chevrolet owner) reviewed 6/25/26

Excellent service. Everyone could answer all my questions and I was always notified on the progress of my car. Communication was great. My car looks fantastic! Recommend Al Brodeurs auto body 100%!

Highly recommend. Great service. Staff was very nice and helpful

Great job. Communication great

Francis (Cadillac owner) reviewed 6/25/26

Maxine (Nissan owner) reviewed 6/25/26

A well known auto body shop in the area with an excellent reputation!

Excellent, super efficient, and kind service! Couldn't be better!! Thanks

Gary (Acura owner) reviewed 6/18/26

I’ve trusted Brodeur’s through 4 teens and now my own dumb luck. Always outstanding work. The best.

Karim (Honda owner) reviewed 6/17/26

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Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Al Brodeur's Auto Body Inc.

About Al Brodeur's Auto Body Inc.

Reviews (2,244)

1,495 Customers Rated

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -