Al Brodeur's Auto Body Inc.

5.0 (2,244reviews)

99%

(508) 485-1082

87 Mill Street Central, Marlborough, MA 01752

99%

See Photos

87 Mill Street Central
Marlborough, MA 01752

Get Directions Website Email

About Al Brodeur's Auto Body Inc.

See Photos

87 Mill Street Central
Marlborough, MA 01752

Get Directions Website Email

In operation 56 years.

We understand being involved in an accident can be overwhelming, and the claims process confusing. Our one-stop repair experience allows you to make one phone call to us and our expert claims staff will handle your repair from start to finish. We arrange rentals, communicate and negotiate your claim with the insurance company, and our Platinum I-CAR trained technicians will repair your vehicle in accordance with manufacturer repair methods. We are your trusted road to repair since 1970!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Detailing
Paintless Dent Repair
On-Site Car Rental - Hertz®

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:30 am - 5:00 pm
Tue	8:30 am - 5:00 pm
Wed	8:30 am - 5:00 pm
Thu	8:30 am - 5:00 pm
Fri	8:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Honda

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

Subaru

Volvo

Call

Website

Reviews (2,244)

Sort By:
Newest
Rating

1,495 Customers Rated

5 Stars

63.8% Complete

(1432)
4 Stars

1.9% Complete

(43)
3 Stars

0.4% Complete

(10)
2 Stars

0.1% Complete

(3)
1 Star

0.1% Complete

(2)
< 1 Star

0.2% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The text message update system receives widespread acclaim, keeping customers informed throughout the repair process. Staff are frequently described as professional, friendly, and knowledgeable. Customers also highlight the seamless handling of insurance coordination and rental car arrangements as major positives. Several long-term customers emphasize their loyalty and willingness to recommend the shop. One customer noted they were not informed of progress until the job was done, and another mentioned they would have preferred more frequent status updates, reflecting direct customer feedback for areas of improvement.

Select to learn more

Service Quality
Timeliness
Communication

"The best customer service I have ever received from beginning to end. A car accident is hard enough, but you made the repair ..." Read more

"... spotless, and it honestly felt amazing to drive it again. Im extremely satisfied with the service and the quality of the work. Highly recommend!." Read more

"... updates. TOTALLY satisfied. Easy peasy. Absolutely. Your work exceeded my expectations. I appreciate that there were repairs made in areas ..." Read more

"Simply amazing from start to finish. Your team is excellent. I was updated regularly. Respectful, kind, professional, ..." Read more

"... and they never disappoint. Perfect experience and they did a flawless job on the car. Highly recommended." Read more

"... with. The team is professional and very efficient...I got my car back in 8 days and it looked brand new...other shops would have taken a month!!" Read more

"Seamless. A few days earlier than the two weeks that I was told! It was all simple. Communication was great, particiularly ..." Read more

"Excellent work. Finished ahead of schedule."

"... was 2 weeks due to potential parts availability. My car was finished in a week The team made the repair very easy. They provided ..." Read more

"Would not go to another repair shop. On time, courteous and informative."

"Very communicative and use of texting to keep me informed was invaluable."

"The communication is amazing. The updates were helpful. The team is compassionate and helpful"

"... are extremely professional and friendly. They also provided status update every other day to keep me in the loop, which I really appreciated." Read more

"Extremely responsive and clear with communication throughout whole process"

"I was really happy with the text communication about updates. I was also really happy with how quickly things moved ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The best customer service I have ever received from beginning to end. A car accident is hard enough, but you made the repair ..." Read more

"... spotless, and it honestly felt amazing to drive it again. Im extremely satisfied with the service and the quality of the work. Highly recommend!." Read more

"... updates. TOTALLY satisfied. Easy peasy. Absolutely. Your work exceeded my expectations. I appreciate that there were repairs made in areas ..." Read more

"Simply amazing from start to finish. Your team is excellent. I was updated regularly. Respectful, kind, professional, ..." Read more

"... and they never disappoint. Perfect experience and they did a flawless job on the car. Highly recommended." Read more

"... with. The team is professional and very efficient...I got my car back in 8 days and it looked brand new...other shops would have taken a month!!" Read more

"Seamless. A few days earlier than the two weeks that I was told! It was all simple. Communication was great, particiularly ..." Read more

"Excellent work. Finished ahead of schedule."

"... was 2 weeks due to potential parts availability. My car was finished in a week The team made the repair very easy. They provided ..." Read more

"Would not go to another repair shop. On time, courteous and informative."

"Very communicative and use of texting to keep me informed was invaluable."

"The communication is amazing. The updates were helpful. The team is compassionate and helpful"

"... are extremely professional and friendly. They also provided status update every other day to keep me in the loop, which I really appreciated." Read more

"Extremely responsive and clear with communication throughout whole process"

"I was really happy with the text communication about updates. I was also really happy with how quickly things moved ..." Read more

Gloria (POLE owner) reviewed 7/22/26

Polite, easy to deal with. I would have given a 10, but the "lifetime warranty" has some gaps. For example if a part they used is defective, it is my responsibility to exercise the warranty.

Excellent

Sondra (Toyota owner) reviewed 7/21/26

Andrew (Toyota owner) reviewed 7/20/26

Excellent service and excellent work on the repair!

Sean (Ford owner) reviewed 7/20/26

I specifically asked for that shop based on the work they did on a claim for my daughter

The folks at Brodeur were excellent to work with. They were very friendly and kept me updates on my repairs via text. The work done looks flawless, to me.

Everyone I worked with was very knowledgeable and friendly. They helped me out with any questions I had

Joseph (BMW owner) reviewed 7/17/26

Sandra (Toyota owner) reviewed 7/16/26

Always professional, kept us well informed

Have in the past a d will continue to do so. It's clear that Amica holds you in high regard.

Superlative work as always.

You folks are always pleasant and accommodating

Linda (Volkswagen owner) reviewed 7/14/26

Excellent job smooth and helpful working with everyone

Vinoo (Toyota owner) reviewed 7/14/26

James (Toyota owner) reviewed 7/13/26

Scott (Jeep owner) reviewed 7/13/26

great job

car looks great

Robert (Nissan owner) reviewed 7/13/26

Stan (Toyota owner) reviewed 7/7/26

Jaemin (Genesis owner) reviewed 7/6/26

Al Brodeur's staff members are extremely professional and friendly. They also provided status update every other day to keep me in the loop, which I really appreciated.

Lucia (Buick owner) reviewed 6/29/26

Jovani (RAM owner) reviewed 6/29/26

Easy process and great experience ..body shop was excellent

Deborah (Chevrolet owner) reviewed 6/25/26

Excellent service. Everyone could answer all my questions and I was always notified on the progress of my car. Communication was great. My car looks fantastic! Recommend Al Brodeurs auto body 100%!

Highly recommend. Great service. Staff was very nice and helpful

Great job. Communication great

Francis (Cadillac owner) reviewed 6/25/26

Maxine (Nissan owner) reviewed 6/25/26

A well known auto body shop in the area with an excellent reputation!

Excellent, super efficient, and kind service! Couldn't be better!! Thanks

Gary (Acura owner) reviewed 6/18/26

I’ve trusted Brodeur’s through 4 teens and now my own dumb luck. Always outstanding work. The best.

Karim (Honda owner) reviewed 6/17/26

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Al Brodeur's Auto Body Inc.

About Al Brodeur's Auto Body Inc.

Reviews (2,244)

1,495 Customers Rated

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -