Ultra Shine Collision, Inc.

5.0 (4,417reviews)
99%
62 Lacombe St.,  Marlborough,  MA  01752

In operation 20 years.

With the most technically advanced equipment and factory certified technicians, we offer lifetime warranty on our repairs as long as you own your vehicle

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,417)

Customers say
Overall Customer Satisfaction
Customers consistently praise Ultra Shine Collision for exceptional service quality, outstanding repairs, and impressive attention to detail. Many highlight the complimentary detailing as a standout value-add, with vehicles returned looking brand new or better than when originally purchased. Communication is frequently celebrated, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another strong point, as numerous customers note their vehicles were completed ahead of schedule. The seamless coordination of rentals and insurance is widely appreciated. A small number of customers noted occasional delays and communication gaps, as mentioned directly in their feedback.
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"... like a million bucks driving it again. If you want high-quality repairs handled by a professional team that cares about the details, this is the place to ..." Read more
"... efficiently, which removed a huge burden for me. The quality of the repair exceeded my expectations. The work was flawless—paint match, alignment, and ..." Read more
"Better than new. Ultra fixed the damage areas so well you can't even tell that they were damaged. The work was perfect! About ..." Read more
"... another car door while parked in a shopping center. Ultra Shine did an impeccable job removing the dents and painting to match the car. Along with the complimentary ..." Read more
"I love UltraShine. They are welcoming, explain each step of the repair process, call each day to give me an update, detailed my car. Also, the ..." Read more
"Vehicle was ready almost a week earlier then expected"
"My car door looks brand new. The time frame it took to fix door was very timely and they detailed my car. Also, the office was very ..." Read more
"... Collision did a fantastic job with my car repair! They were quick with the service, it took them 4 days and I was expecting them to take longer. To my surprise ..." Read more
"They completed my repairs inside the timeline first indicated, and were very close to the estimate given."
"Professional on time in fact earlier than promised Went beyond with insurance company !! Used original ..." Read more
"... completion of the work was seamless and stress-free. Communication is clearly a priority for them; I loved receiving regular status updates, so I never had ..." Read more
"... team made the process smooth, clear, and reassuring. Communication was excellent throughout. I always knew what was happening, what to expect next, and the ..." Read more
"... car. Also, the office was very nice and helpful. I got an update every day as to the progress being made. Thank you!" Read more
"Their text communication is wonderful"
"... was by far the best customer experience I've had. Communication, followup, and quality were all amazing. Do not go anywhere else if your vehicle needs bodywork." Read more

Likely to Recommend

All I can say is **THANK YOU, Ultra Shine! ** They truly do what they say, every single time, no matter how small or large the job. They give **100% effort from start to finish**. You hear so many great things about Ultra Shine from people all over, and after dealing with them, I can see why. From the technicians to the office staff, everyone is polite, professional, and willing to go the extra mile to make sure the job is done right. The quality of their work and the way they treat their customers really stands out. **Thank you, Ultra Shine, for always going above and beyond. You guys are the best! **

Repair Quality

All I can say is that Ultra Shine does exactly what they say they will do, every time—no matter how small or large the job may be. They put 100% into everything they do. You hear so many great things about Ultra Shine from all over, and after dealing with them, I can understand why. From the technicians to the office staff, everyone is polite, professional, and dedicated to doing the job right. Thank you, Ultra Shine, for always going above and beyond and for going more than the extra mile. Your hard work and commitment are truly appreciated!

Customer Service

Returned Clean

Likely to Recommend

I will recommend you to all my family and friends!!

Repair Quality

Thank you to all the staff! You were professional, informative and friendly. Your communication was great throughout the process. The work the body and paint shop did on my car was Excellent! You made my car look like it came out of a showroom! My entire experience was a 10 out of 10!! Thank you!! Robert

Customer Service

Excellent!!

Likely to Recommend

Repair Quality

Best auto body shop ever

Customer Service

Great system very professional

Returned Clean

Likely to Recommend

Repair Quality

Always easy to deal with and takes care of any concerns

Customer Service

Returned Clean

My Experience

This was the easiest car repair I have ever had! Everyone was super thorough and helpful! HIGHLY RECOMMEND ULTRA SHINE!!

Likely to Recommend

Definitely would recommend them!!!!

Repair Quality

This was incredibly easy and Ultra Shine is EXTREMELY organized and easy to work with- super friendly!!

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Quick, easy, communicative - super easy from start to finish!

Likely to Recommend

Highest recommendation. I’ve already asked Plymouth Rock to add Ultra Shine to their approved network.

Repair Quality

Great job, amazing attention to detail & lots of noticeable extras. Thanks, as always, for the excellent service!

Customer Service

Ultra Shine was able to finish the car up on a tight schedule for me, so that I could complete a trip. I’m sure a lot of extra effort went into making this happen. Thanks!

Returned Clean

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Repair Quality

Customer Service

My Experience

My Experience

We are always thrilled with the quality of the work and detail done to our vehicles. The customer service and convenience with drop off, communication and pick up was fantastic. Almost effortless on our part. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

I picky, picky and it’s perfect

Customer Service

Very friendly and professional staff, I also received accurate updates as progress was made.

Returned Clean

My Experience

Extremely happy with the repairs, and thank you for the mints and thank you card. Great work, great people. MUCH appreciated!

Likely to Recommend

I would highly recommend you!

Repair Quality

Fantastic experience, from the first moment to the last. The repair work is superb, feels like a brand new car. 😊👍🏻

Customer Service

Super professional and friendly.

Likely to Recommend

Repair Quality

Great job!

Customer Service

Returned Clean

My Experience

Ya just can't go wrong with UltraShine

Likely to Recommend

Repair Quality

Completely seamless process (except delay in parts delivery - but out of control of Ultrashine). Outstanding quality of workmanship.

Customer Service

Returned Clean

Likely to Recommend

Despite the payment issue, I would. They seemed very professional, and the work seems to be of very high quality.

Repair Quality

Customer Service

There was some issue with the payment based on the assumption that the insurance company was going to pay me directly for the estimated cost. I had signed a form telling the insurance company to pay them directly, which they had at the time of the discussion. It was resolved quickly, but for a moment, it felt like they were attempting to overcharge me, especially when they told me that "it was between me and my insurance company" to work it out.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service