Alameda Auto Body and Services

4.9 (2,057reviews)
98%
1814 Everett St,  Alameda,  CA  94501
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In operation 61 years.

Alameda Auto body and Services is a family owned auto repair business that has been serving the community since 1976. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (2,057)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professional workmanship, and friendly staff. Many highlight that repairs were completed on time or even ahead of schedule, with vehicles returned looking brand new. The team's proactive communication, including daily text updates and prompt responses, is frequently commended, giving customers peace of mind throughout the repair process. The shop's ability to handle insurance coordination directly is a standout positive. A few customers noted areas for improvement, including clearer communication on estimated completion dates, more thorough final quality inspections before vehicle pickup, and better clarity on additional work estimates — all points raised directly by customers in their feedback.
AI-Generated from reviews written in the last 12 months
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"... trunk, complete with the Tesla and Dual Motor emblems. Their workmanship and professionalism from beginning to end were outstanding. This is absolutely a 5‑star place ..." Read more
"Great experience from start to finish! The repair looks fantastic, and the process was incredibly smooth. I really appreciated that they took care of dealing ..." Read more
"Great work as always and so easy to deal with. Did everything. They promised and are so nice and friendly. A pleasure ..." Read more
"The initial intake process was excellent; the team was very accommodating of my schedule for the drop-off. However, two issues impacted my overall experience: ..." Read more
"Great communication & excellent service. The damaged area looked brand new!"
"VEHICLE WAS REPAIRED EARLIER THAN PROMISED TIME. EXCELLENT SERVICE. AMAZING SERVICE. KEPT ME INFORMED ..." Read more
"Friendly and got the work done quicker than expected. No problems with my insurance company either."
"Was ready a day early, but also a day late from over the phone. Just prefer consistency in what you say and what ..." Read more
"... date after I called to check on progress. It was completed early, which was great because I had plans and needed the vehicle on time. They knew that and ..." Read more
"... great job. very well done job , very satisfy and repairs was done right on time ." Read more
"... professional, fast, and incredibly communicative. We received daily text updates on the repair status, which gave us complete peace of mind. When we picked ..." Read more
"... Minor issue causing noise was resolved very quickly. Extremely communicative and responsive. Repairs look amazing" Read more
"... early, but also a day late from over the phone. Just prefer consistency in what you say and what the expected finish date is." Read more
"Communicative, responsive and patient with my insurance company who are not getting a 10 if they ask me to rate them ..." Read more
"Customer service outstanding. They kept me posted along the journey of getting my car fixed. And let me know when it was done early and listen ..." Read more

My Experience

Fue mi primera vez y me gustó el servicio y el personal , fue mejor de lo que esperaba.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It would have been perfect if you had washed the car!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Looks great, thanks!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great work as always and so easy to deal with. Did everything. They promised and are so nice and friendly. A pleasure to deal with when you are upset about your car being damaged.

Customer Service

Great place. Will always go there but hoping not to often!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great communication!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great people great job

Customer Service

I will recommend

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

quick, easy and the work looks nice.

Customer Service

professional and good communication

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I gave you a good review on Yelp, where I praised the Customer Service from Alexandra, the quality of the work, and how you rushed to complete the job when the insurance company delayed things.

Likely to Recommend

I will recommend AAB&S to anyone needing collision services

Repair Quality

Alice and Duk, the representatives I worked with are professionals, helpful and friendly.

Customer Service

The service was proactive. I felt the shop was my advocate with my insurance company

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

i absolutely recommended this business

Repair Quality

very well done job , very satisfy and repairs was done right on time .

Customer Service

friendly stuff !

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would definitely recommend Alameda Auto body to anyone I know.

Repair Quality

The work was good and fast. Alex was very professional and understanding. I appreciated her assistance with all my questions/issues.

Customer Service

Both employees in the office were helpful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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