CARSTAR Alan Conner Collision Ctr Mechanicsville

4.9 (831reviews)

98%

(804) 746-2590

8061 MECHANICSVILLE TURNPIKE, Mechanicsville, VA 23111

98%

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8061 MECHANICSVILLE TURNPIKE
Mechanicsville, VA 23111

Get Directions Website

About CARSTAR Alan Conner Collision Ctr Mechanicsville

See Photos

8061 MECHANICSVILLE TURNPIKE
Mechanicsville, VA 23111

Get Directions Website

In operation 5 years.

Carstar Alan Conner Mechanicsville specializes in high-quality collision repairs, excellent customer service, and satisfaction in Mechanicsville, VA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax; we will take it from here.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	9:00 am - 4:00 pm
Tue	9:00 am - 4:00 pm
Wed	9:00 am - 4:00 pm
Thu	9:00 am - 4:00 pm
Fri	9:00 am - 4:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (831)

Sort By:
Newest
Rating

824 Customers Rated

5 Stars

88.2% Complete

(733)
4 Stars

7.1% Complete

(59)
3 Stars

1% Complete

(8)
2 Stars

1.2% Complete

(10)
1 Star

0.4% Complete

(3)
< 1 Star

1.3% Complete

(11)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, with many noting that their vehicles looked brand new upon return. The repair work was frequently described as excellent, with paint matching highlighted as a standout achievement. Communication was a recurring highlight, with customers appreciating proactive, scheduled updates that kept them informed throughout the repair process. Timeliness was also well-regarded, with several customers noting their vehicles were completed on or ahead of schedule. A few customers noted minor issues such as incomplete repairs requiring return visits, interior cleanliness inconsistencies, and an aftermarket part fitment concern, as mentioned directly in their feedback. Overall, the sentiment is overwhelmingly positive, reflecting a shop that delivers quality repairs with strong customer care.

Select to learn more

Service Quality
Communication

"... Collision. From the receptionist to the manager, the quality of care and service were exceptional. I highly recommend this team to anyone needing collision ..." Read more

"Carstar does wonderful work and makes everything smooth and easy for the customer. They definitely make a ..." Read more

"Every person I interacted with were just so kind and thorough. I was so pleased to work with this ..." Read more

"Excellent customer service! Very pleased with the repair work!"

"Took much longer than expected. But hen tried to up charge for a repair that wasnt needed. Less than a week ..." Read more

"We were informed twice a week about the progress of our repair. The estimated amount of time for the repair was ..." Read more

"I love how often I was kept informed. It was refreshing knowing yall were taking care of it."

"Called multiple times a week with updates."

"I was informed every step of the way. When the vehicle was in for repairs, time frame delivery. ..." Read more

"I love that they proactively call you each Tues and Thurs to keep you updated on your car's progress"

Service Quality
Communication

Service Quality
Communication

"... Collision. From the receptionist to the manager, the quality of care and service were exceptional. I highly recommend this team to anyone needing collision ..." Read more

"Carstar does wonderful work and makes everything smooth and easy for the customer. They definitely make a ..." Read more

"Every person I interacted with were just so kind and thorough. I was so pleased to work with this ..." Read more

"Excellent customer service! Very pleased with the repair work!"

"Took much longer than expected. But hen tried to up charge for a repair that wasnt needed. Less than a week ..." Read more

"We were informed twice a week about the progress of our repair. The estimated amount of time for the repair was ..." Read more

"I love how often I was kept informed. It was refreshing knowing yall were taking care of it."

"Called multiple times a week with updates."

"I was informed every step of the way. When the vehicle was in for repairs, time frame delivery. ..." Read more

"I love that they proactively call you each Tues and Thurs to keep you updated on your car's progress"

Virginia (Lexus owner) reviewed 9/11/26

Repairs were excellent !

The calls with updates we’re greatly appreciated

Barbara (Toyota owner) reviewed 9/8/26

Repair work was excellent. My rear license plate was not securely re-attached.

Ashley (Chevrolet owner) reviewed 9/7/26

Robert (Toyota owner) reviewed 9/1/26

Sylvia (Toyota owner) reviewed 8/24/26

My car looked amazing! The quality of work was professional and I was completely satisfied

Customer service was excellent at the shop itself, with the receptionist being very informative

Earl (Chevrolet owner) reviewed 8/24/26

Sheema (Dodge owner) reviewed 8/16/26

Deborah (Mazda owner) reviewed 8/7/26

You did a great job. My mazda doesn't look like it was in an accident. I would recommend Carstar to anyone who needs body work done to their vehicle.

Donetta (Toyota owner) reviewed 8/6/26

I had a great experience with CARSTAR. The staff was professional, courteous, and kept me informed throughout the repair process. My vehicle was repaired beautifully, and I am very satisfied with the service I received. I would definitely recommend CARSTAR to others.

Paula (Toyota owner) reviewed 8/5/26

Great customer service

Great customer service. Angie and Noah were pleasant to work with

Diana (Toyota owner) reviewed 8/3/26

excellent work

Antonio (Toyota owner) reviewed 7/30/26

After market bumper is not an exact fit. There's a noticeable gap between the panel and the bumper.

Angie is very pleasant and she kept me informed in a timely basis throughout the entire duration

Brenda (Ford owner) reviewed 7/30/26

Sharon (Kia owner) reviewed 7/29/26

Eva (Subaru owner) reviewed 7/27/26

James (Chevrolet owner) reviewed 7/23/26

Angie was great at keeping me up to date

James (Nissan owner) reviewed 7/17/26

I have asked people to use car star

He was really good.\nFast and efficient and inverted polite

He had great customer service skills. He was very fast a** giving me in a car in very fast taken , he was really good

Angela (Toyota owner) reviewed 7/13/26

I absolutely will recommend this shop to anyone who needs body repair work.

Carstar does wonderful work and makes everything smooth and easy for the customer. They definitely make a tough situation so much better. You know you will get an A#1 outcome when you choose to use them.

Noah did a great job talking with me about the work upfront. Angie is the best. Keeps you totally updated....she is always positive and customer focused.

Lavonne (Honda owner) reviewed 7/13/26

Everyone was very sweet and supportive. A special shoutout to my girl Angie. I enjoyed her so much. Thank you so much for you guys help with everything!!

Amazing

Thomas (Honda owner) reviewed 7/6/26

Repair work looks great and the staff was very friendly and communicative.

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Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

CARSTAR Alan Conner Collision Ctr Mechanicsville

About CARSTAR Alan Conner Collision Ctr Mechanicsville

Reviews (831)

824 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 2.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean