Alioto's Auto Body - Napa

4.9 (275reviews)
99%
2497 Second St,  Napa,  CA  94559
Bot
Shop AssistantSparkles

In operation 87 years.

Alioto's Garage is now Alioto's Auto Body. Same family-owned company, same locations, same commitment to quality collision repair. Alioto’s has been family-owned and operated since 1939, proudly serving San Francisco and the greater Bay Area as a third-generation auto body repair group. With more manufacturer-certified collision centers than any other provider in the region, our factory-trained technicians ensure every repair is completed to exact manufacturer specifications—done right the first time. Our various locations are certified by leading automotive brands including BMW/MINI, Honda/Acura, Ford, Lucid, Mercedes-Benz, Porsche, Rivian, Tesla, and Toyota. Using advanced tools, equipment, and repair techniques, we restore vehicles to their pre-accident condition while delivering an exceptional customer experience from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Tesla

Reviews (275)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as flawless, leaving vehicles looking brand new. Communication stands out as a key strength, with regular text and phone updates keeping customers informed throughout the repair process. Timeliness is another highlight, as many repairs were completed ahead of schedule. Customers also appreciated the complimentary car washing and detailing upon pickup. A few customers noted occasional delays, and one mentioned a vehicle being transported without prior notification, reflecting areas customers feel could be improved.
Select to learn more
"I found the quality of repair to be excellent, even better than I expected. I felt like I picked up a new car."
"... quality work, to their outstanding communication, this is a first-class operation! They even had one of their employees drive 10+ miles to pick me up from home, ..." Read more
"The workmanship is precisely and beautiful. My car was washed and pristine when I picked it up, ..." Read more
"... repair in just four days. When I received my car the paint work was perfect and the car was detailed before delivery. Im very pleased with Aliotos garage and wouldnt ..." Read more
"Im delighted with my experience. The repair is absolutely beautiful and what a nice extra to have my car cleaned inside and out - even wheel ..." Read more
"Originally quoted 5-7 days but repairs were completed by end of day 3!"
"They promised 1 week and were done in 3 days."
"... You made the transaction easy and comfortable. And I was very pleased to get my car back sooner than expected. It will be a pleasure to recommend you to others." Read more
"... connected almost every day! Great communication! Our car was ready faster than we thought possible!" Read more
"... slower than the pace promised in San Mateo. Overall the car will have been with Aliotos almost 3 months. Before Aliotos, the prior repair shop quoted 15 ..." Read more
"Communication was notably good. It is a real strength of your team."
"... perfect, cannot tell that any work has been done. The communication during the repair process was very good, would recommend this shop to anyone in need of auto ..." Read more
"... by Aliotos team to leave my vehicle looking great. Alioto provided updates on my vehicle, so I was always aware where in the process they were." Read more
"... communication I received from your shop. Furthermore, it was never communicated to me that my vehicle was being taken to Napa. Very dissatisfied that my vehicle is not in my possession ..." Read more
"... customer service was good and very professional. They communicated clearly and keeping me updated on the progress of my repairs. This made the entire process incredibly ..." Read more

My Experience

Job well done and quickly too. Fair price. Omar was spot on throughout the process. Couldn’t have been done better.

My Experience

Excellent service

Likely to Recommend

The best bodywork we’ve ever had!

Repair Quality

Wonderful work! The car looks like new!

Customer Service

Wonderful staff!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great work and customer By owner Patrick O'Dell

Customer Service

Great very helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Would recommend them

Customer Service

Returned Clean

My Experience

Perfect

My Experience

I was completely satisfied with the service I received. Bud, Jean, and Omar were incredibly professional and friendly during each interaction I had with them. The communication regarding my car status, price, updates about parts, orders, and other labor via text was extremely convenient and helpful - not once was I confused or unaware of what was happening with my vehicle. Upon picking up my vehicle, I was met with not only my vehicle repaired, but also washed and vacuumed inside. This gesture went above and beyond my expectations and honestly made my day. Although this repair was through an insurance claim of the driver who collided into my car, if I ever had to receive repairs again, I’d choose Alioto’s Auto Body shop again. To take it a step further, I’d also recommend this body shop to friends and family who are in need of these services.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The ongoing communication and service were excellent.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am completely satisfied with Alioto's garage. Everyone I spoke to was so friendly and knowledgeable. The repair on my car is perfect!! They matched the pearl white and you would never know it was painted. I highly recommended them to anyone.

Likely to Recommend

Absolutely, and I have

Repair Quality

I highly recommend this company. From the time I spoke to them until the time I picked up my car I was impressed. Great customer service from everyone there. My car repair was done quickly with beautiful results.

Customer Service

Great customer service. They were all friendly and answered all of my questions that I had.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The communication with daily updates was nice to be kept in the loop know the status of my vehicle

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Of course I would tell everyone.

Repair Quality

Omar and the crew are really amazing. Over the top 5 star service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent across the Board! Excellent communication and information. Kind, professional, courteous!

Customer Service

Returned Clean

My Experience

Good work, good service.

My Experience

Thank you for doing an excellent job repairing my Porsche and for completing the work to fit my timing issues!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean