Caliber - Napa

4.9 (2,042reviews)

97%

(707) 253-8615

906 Enterprise Way, Napa, CA 94558

97%

See Photos

906 Enterprise Way
Napa, CA 94558

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

About Caliber - Napa

See Photos

906 Enterprise Way
Napa, CA 94558

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (2,042)

Sort By:
Newest
Rating

1,719 Customers Rated

5 Stars

71.7% Complete

(1465)
4 Stars

7.7% Complete

(157)
3 Stars

1.5% Complete

(31)
2 Stars

1.3% Complete

(26)
1 Star

0.4% Complete

(8)
< 1 Star

1.6% Complete

(32)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs receives high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness is another strong point, as many vehicles were completed ahead of schedule. The team is widely recognized for being professional, friendly, and genuinely caring. A few customers noted areas for improvement, including occasional delays, minor workmanship concerns, and requests for transportation assistance during drop-off and pick-up, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... shop. Not only did they do a fantastic job on my car—everything was handled professionally, efficiently, and with great attention to detail—but they also ..." Read more

"... process could not have gone smoother, the team did a fantastic job on the repair, cant even tell my car got hit by looking at it. Extremely satisfied with the quality ..." Read more

"Exceptional customer service , best experience with a collision repair center."

"... Everything was explained to me thoroughly and the workmanship was professional and well done. I would definitely recommend Napa Caliber Collision ..." Read more

"All repairs were flawless. I am very happy with how it turned out."

"... completely satisfied with the work done. In addition it was completed. 5 days early. The personnel were very helpful explaining the process ..." Read more

"Was done much sooner than I expected and looked better than I expected!"

"The car was finished a day early."

"Very happy with the work done to my car! They even delivered it early! Great service. Above and beyond. Thank you!"

"The repairs took a month to complete. Was supposed to be 1 12 weeks.also the shroudcover for the underside of the front chassis ..." Read more

"If theres one thing a companyshop can do is control how often they communicate with the customer and Collision Caliber of Napa did an Excellent job ..." Read more

"... customer service, from the initial inspection to consistent communication to the checkout process." Read more

"Excellent work, clear and prompt communication, and fast turn around time."

"... professional job. Everyone was super nice and friendly. The team was very communicative throughout the whole process. This experience was amazing because not many business ..." Read more

"Excellent communication on updates and status. Very knowledgeable and transparent on all repairs with easy and clear ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... shop. Not only did they do a fantastic job on my car—everything was handled professionally, efficiently, and with great attention to detail—but they also ..." Read more

"... process could not have gone smoother, the team did a fantastic job on the repair, cant even tell my car got hit by looking at it. Extremely satisfied with the quality ..." Read more

"Exceptional customer service , best experience with a collision repair center."

"... Everything was explained to me thoroughly and the workmanship was professional and well done. I would definitely recommend Napa Caliber Collision ..." Read more

"All repairs were flawless. I am very happy with how it turned out."

"... completely satisfied with the work done. In addition it was completed. 5 days early. The personnel were very helpful explaining the process ..." Read more

"Was done much sooner than I expected and looked better than I expected!"

"The car was finished a day early."

"Very happy with the work done to my car! They even delivered it early! Great service. Above and beyond. Thank you!"

"The repairs took a month to complete. Was supposed to be 1 12 weeks.also the shroudcover for the underside of the front chassis ..." Read more

"If theres one thing a companyshop can do is control how often they communicate with the customer and Collision Caliber of Napa did an Excellent job ..." Read more

"... customer service, from the initial inspection to consistent communication to the checkout process." Read more

"Excellent work, clear and prompt communication, and fast turn around time."

"... professional job. Everyone was super nice and friendly. The team was very communicative throughout the whole process. This experience was amazing because not many business ..." Read more

"Excellent communication on updates and status. Very knowledgeable and transparent on all repairs with easy and clear ..." Read more

Jose (RAM owner) reviewed 8/6/26

Excellent job and way ahead of schedule, that was fantastic. Thank you

Hermann (Hyundai owner) reviewed 8/5/26

Nick was awesome. He was very detailed and informative. He kept me updated throughout the process. He also kept me posted what my charge would be.I would rate his service as above satisfactory.

Tracy (Jeep owner) reviewed 8/5/26

Great service and job well done!

David (Honda owner) reviewed 8/3/26

Good communication , car looks great . Time frame pretty accurate

Dina (Toyota owner) reviewed 8/3/26

Nicholas went over and beyond expectation. Communicated every step of the way even when I got spam blocking on my phone, he texted me to make sure I got the necessary information to keep the process moving forward. Thank you Geno

Caliber Collision went over and beyond in getting my car fix in a reasonable time.

Excellent

Kymberli (Toyota owner) reviewed 8/3/26

Nick was awesome! He kept me well informed with what was happening with my car

I have already recommended on Nextdoor

Nick kept me informed the whole time my car was being repaired

Garett (BMW owner) reviewed 7/31/26

Although I’m not happy that we have visited caliber so many times, I am over the moon satisfied with the customer service and the employee hospitality and expertise. This time Beau was amazing and Beau has been an amazing before and another guy we were talking to this morning was amazing this morning and he’s been amazing before and I can’t say enough good things about caliber collision. Thank you so much.

Douglas (RAM owner) reviewed 7/30/26

Andres (RAM owner) reviewed 7/27/26

All work was done very quick and good quality, thanks!

Great service and great work

They took care of everything

Cynthia (Honda owner) reviewed 7/27/26

Fast service and Beau kept me informed of progress throughout the service! Caliber is the best!

Ivan (Subaru owner) reviewed 7/27/26

Very satisfied with the repairs and paint job! Thank you very much Caliber team!

Salvador (Mercedes Benz owner) reviewed 7/27/26

Carlo (Toyota owner) reviewed 7/25/26

I would rate my overall satisfaction as 10 out of 10. Nick and the entire team were professional, helpful, and genuinely committed to making sure I was satisfied with the repair. They took the time to listen to my concerns, answered my questions, and were willing to work with me to make everything right. Their customer service and dedication to standing behind their work gave me confidence throughout the process. I appreciate the effort they put into ensuring I left as a happy customer, and I would recommend them to others looking for quality repairs and excellent service.

Cecilia (Honda owner) reviewed 7/24/26

Would definitely recommend to family

Great service overall

Excellent

Erica (Subaru owner) reviewed 7/23/26

Nick was very professional and understanding. He filled us in every step of the process. The work done exceeded our expectations.

Ingrid (Honda owner) reviewed 7/23/26

I completed this survey already! Everything was great! Beau was awesome. The only thing that could have made the experience better was to offer a ride to and from when I was dropping my car off and picking it up.

Michael (Honda owner) reviewed 7/23/26

Luis (Honda owner) reviewed 7/20/26

I will definitely recommend this place. They’re very professional and understanding and help you throughout the process.

They did a amazing job

They communicated with me every step of the way

Xitzangari (Toyota owner) reviewed 7/17/26

Enrique (Subaru owner) reviewed 7/16/26

Top of reviews

Caliber - Vacaville

4.9 2,976 reviews
90 Orange Tree Circle
Vacaville, CA 95687
Caliber - Sonoma - East

4.9 373 reviews
19648 8th Street East
Sonoma, CA 95476
Caliber - Vallejo

4.8 2,086 reviews
3267 Sonoma Blvd
Vallejo, CA 94590

G&C Auto Body - Napa

5.0 682 reviews
266 Soscol Ave
Napa, CA 94559
Crash Champions #0716 Napa

4.9 1,139 reviews
827 Vallejo St
Napa, CA 94559
American Canyon Collision Cent...

4.9 835 reviews
115 A Klamath Court
American Canyon, CA 94503

view more shops in: Napa | 94558

Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Caliber - Napa

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Napa

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,042)

1,719 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0