Caliber - Vallejo

4.8 (2,127reviews)
95%
3267 Sonoma Blvd,  Vallejo,  CA  94590

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM Basic
Honda
I-Car

Reviews (2,127)

Customers say
Overall Customer Satisfaction
Customers consistently praised Caliber Collision for outstanding service quality, seamless communication, and timely repairs. Many highlighted the professionalism and attentiveness of staff, noting that they were kept informed at every stage through texts, calls, and emails. Repair quality received high marks, with numerous customers stating their vehicles looked brand new upon return, often with the added bonus of interior and exterior cleaning. Timeliness was frequently commended, with several customers noting their vehicles were ready ahead of schedule. A few customers mentioned areas for improvement directly from their experiences, including inconsistent proactive communication, delays in refund processing, and isolated quality concerns such as paint issues or parts not properly reinstalled. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend Caliber Collision.
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"Vehicle was ready at the time frame it was promised to be done."
"Everyone was very kind and got me back on the road in 1 week. It was a very good experience. Thank you again Caliber ..." Read more
"Earlier than expected."
"It took a little longer than expected. Also I have to take it back to have one more piece replaced. Otherwise ..." Read more
"They communicated with me every step of the way about my car"
"I received regular text and phone call to keep me informed of progress."
"no phone calls or voicemails regarding the car status"
"Over two weeks waiting for repairs. Failure to keep us up to date on the progress and reasons for delays. Lack of adequate coordination ..." Read more
"Was Told I'd Be Called For Updates, I Had To Call Them"

My Experience

Great work and Great service

My Experience

The team did an excellent job!

My Experience

Thank you for your good service. Excellent!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was so nice and accommodating. I can’t remember the guy’s name who helped me with my car, but he showed me everything that they did and told me if there’s any issues just call or come bring the car back in, but honestly, I am totally satisfied with the work and I was so surprised that they had even clean my car out which it was filthy so I thank them for that too. Everybody is just wonderful there.

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Repair Quality

Customer Service

My Experience

Job well done and in a timely manner

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you Caliber Collision for the job well done with my Tacoma. Shout out appreciation for Chad Flazer. You’re pleasant and friendly. You deserve to be with the company. Thank you again!

My Experience

My Experience

Very attentive and reliable

Likely to Recommend

for sure

Repair Quality

more than expected

Customer Service

very attentive

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Repair Quality

Customer Service

The service was fast and of high quality. They were very friendly and professional.

My Experience

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Repair Quality

Customer Service

I found the staff very kind and helpful and the work excellent.

My Experience

Everyone was very kind and got me back on the road in 1 week. It was a very good experience. Thank you again Caliber great job.

Likely to Recommend

Love it

Repair Quality

Customer Service

Everything is good and they are so friendly.

Likely to Recommend

Repair Quality

Professional service.

Customer Service

Likely to Recommend

Repair Quality

Chad was great

Customer Service

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very happy with the process and repair of my vehicle. Even got my car washed. Highly recommend Caliber Collision. Thank you Chad for your service